I have used Boss Services for years because of their impeccable customer service and quality of work they provide I personally have never had an issue with any of the work that they've ever performed I'm amazed that over the years the quality of workmanship and the knowledge of the technicians has only been better and better over the years I highly recommend Boss Services to anyone that is looking for a top-notch professional organization
I have been using this company for a lot of years nowAnd I have always been happy with what they have done for me I have an older carpet so its got some miles on it, but they always seam to get a good result for me I think they are a little higher on the price point ,but I think the job they do is worth the price
I called Boss Ultra Carpet Cleaning *** on 6/17/and scheduled a carpet cleaning for 7/My credit card was charged immediatelyThe tech never showed up on 7/The office personel claimed he had truck problems so we rescheduled to 7/Again, the tech never showed up and the office personel claimed he had trouble with his equipment this time! We rescheduled AGAIN for 7/For the third time, the tech never showed upI called and cancelled the order and requested an immediate credit of $back to my credit cardONE MONTH later, they still have NOT issued a credit and numerous calls have been made to this companyI keep getting the run around"someone will call you back", etcbut I and still out $ I have called at least once a weekOnce again this morning I called, and still, more run around
I scheduled my mattress to be cleaned and when making the appointment I was sure to say I would leave a check with someone who would be at my house made out to them and for the amount they said I repeated that was my plan since I could not be there I was told that was perfectly acceptable Then, they did not come on time and pushed it later in the day Then, they came after the time window they had given me Then, they started burning up my phone every seconds while I was with patients because they decided they would not accept the check they had said before would be fine Finally, they called again as I was leaving my office and demanded a credit card regardless of what I had been told when making the appointment The woman was very sarcastic and snooty as I tried to explain that her own people made the arrangement for payment She would not hear it and continued to harass me Then, I gave her a credit card wondering whey this had to be at this minute at night instead of during business hours When I saw the mattress it was wet By the morning it had dried and was not clean Stains still easily visible Then, I understood why the unpleasant woman was so demanding They wanted to ensure they got paid because they knew the job was not properly done Never use this company for anything They are everything bad you can think of in a business They lie and argue and are demanding and sarcastic when you are unhappy with their product
I used this company about three years ago and have been recieveing sales calls every month or so even after asking them to stop and asking to speak to a supervisor that would always just hang up the phone
Trey did a marvelous job and worked so hardOur carpets were a mess, as we had just moved in and the movers had used a black-wheeled dolly up and down our carpeted steps and I thought they might be destroyedCarpets are restored and livelyThank you
They arrived on time, moved the area rugs and furniture professionally, and cleaned or carpets really wellWe were able to return furniture to the carpeted areas the next day
If I could give no stars I would but the one star is soley for *** who tried to make things right after Mr*** lied repeatedly to me They are a ripoff company that charges you double what the cleaning company that showed up said they were cleaning my rug for In short, Mr*** lied about who the company was that showed up at my door unannounced with Mr*** name and not mine but my address When I called that company's home office they informed me they had never heard nor trained with Optima as Mr*** had told me I also found out when Mr*** called that company after I tried to figure out what was going on, he told them not to show me their invoice (too late!) That company's charge was only $while Boss Optima charged me (even before the cleaning) $ Mr*** also lied, as does their website, that the services they provide are "unique" yet the company who came out outlined exactly the same process While I believe *** is an honest person her employer is not Lying internet company that doesn't do anything but marketing STAY AWAY!
On August 22nd I was Sub Contracted by *** with Boss Optima to do a residential carpet cleaning job for the price of $105, I was told the next day I would get a *** payment for my serviceI called *** times asking for payment and was told billing is slow, it is now September 7th and still have yet to receive payment*** direct number is *** and the business line for boss optima is 800-566-
I have used Boss Services for years because of their impeccable customer service and quality of work they provide I personally have never had an issue with any of the work that they've ever performed I'm amazed that over the years the quality of workmanship and the knowledge of the technicians has only been better and better over the years I highly recommend Boss Services to anyone that is looking for a top-notch professional organization
I have been using this company for a lot of years nowAnd I have always been happy with what they have done for me I have an older carpet so its got some miles on it, but they always seam to get a good result for me I think they are a little higher on the price point ,but I think the job they do is worth the price
Absolutely the best carpet cleaning service we have ever had!
I called Boss Ultra Carpet Cleaning *** on 6/17/and scheduled a carpet cleaning for 7/My credit card was charged immediatelyThe tech never showed up on 7/The office personel claimed he had truck problems so we rescheduled to 7/Again, the tech never showed up and the office personel claimed he had trouble with his equipment this time! We rescheduled AGAIN for 7/For the third time, the tech never showed upI called and cancelled the order and requested an immediate credit of $back to my credit cardONE MONTH later, they still have NOT issued a credit and numerous calls have been made to this companyI keep getting the run around"someone will call you back", etcbut I and still out $ I have called at least once a weekOnce again this morning I called, and still, more run around
I scheduled my mattress to be cleaned and when making the appointment I was sure to say I would leave a check with someone who would be at my house made out to them and for the amount they said I repeated that was my plan since I could not be there I was told that was perfectly acceptable Then, they did not come on time and pushed it later in the day Then, they came after the time window they had given me Then, they started burning up my phone every seconds while I was with patients because they decided they would not accept the check they had said before would be fine Finally, they called again as I was leaving my office and demanded a credit card regardless of what I had been told when making the appointment The woman was very sarcastic and snooty as I tried to explain that her own people made the arrangement for payment She would not hear it and continued to harass me Then, I gave her a credit card wondering whey this had to be at this minute at night instead of during business hours When I saw the mattress it was wet By the morning it had dried and was not clean Stains still easily visible Then, I understood why the unpleasant woman was so demanding They wanted to ensure they got paid because they knew the job was not properly done Never use this company for anything They are everything bad you can think of in a business They lie and argue and are demanding and sarcastic when you are unhappy with their product
I used this company about three years ago and have been recieveing sales calls every month or so even after asking them to stop and asking to speak to a supervisor that would always just hang up the phone
Trey did a marvelous job and worked so hardOur carpets were a mess, as we had just moved in and the movers had used a black-wheeled dolly up and down our carpeted steps and I thought they might be destroyedCarpets are restored and livelyThank you
They arrived on time, moved the area rugs and furniture professionally, and cleaned or carpets really wellWe were able to return furniture to the carpeted areas the next day
If I could give no stars I would but the one star is soley for *** who tried to make things right after Mr*** lied repeatedly to me They are a ripoff company that charges you double what the cleaning company that showed up said they were cleaning my rug for In short, Mr*** lied about who the company was that showed up at my door unannounced with Mr*** name and not mine but my address When I called that company's home office they informed me they had never heard nor trained with Optima as Mr*** had told me I also found out when Mr*** called that company after I tried to figure out what was going on, he told them not to show me their invoice (too late!) That company's charge was only $while Boss Optima charged me (even before the cleaning) $ Mr*** also lied, as does their website, that the services they provide are "unique" yet the company who came out outlined exactly the same process While I believe *** is an honest person her employer is not Lying internet company that doesn't do anything but marketing STAY AWAY!
Had my mattress cleanedThe results were way better then what I was expecting
On August 22nd I was Sub Contracted by *** with Boss Optima to do a residential carpet cleaning job for the price of $105, I was told the next day I would get a *** payment for my serviceI called *** times asking for payment and was told billing is slow, it is now September 7th and still have yet to receive payment*** direct number is *** and the business line for boss optima is 800-566-