Checkr, Inc.

We have received *** *** complaint, and have begun the reinvestigation processWe will have further information and will respond further to *** *** complaint and request for removal of information when the reinvestigation is closed

Thank you for reaching out with this information - We have attempted to reach *** *** via telephone to confirm his informationWhen we are able to confirm his information, we are more than happy to process his request for information removalWe have left a call-back number in a message to him
in the given telephone number
Thank you

Hello ***,
We have received your email and information regarding your license updateWe updated the license to the correct state on your report, and Uber has approved moving forward with the screening processThis means that the background report is now running a standard criminal and public
record searchThis process usually takes 2-business daysYou can rest assured that your license is now updated and noted to be validWe will send both you and Uber a copy of the report as soon as it is completeYou can check the status at *** - Let us know if you have any further questions or concerns!
Thank you

Complaint: ***I am rejecting this response because: Lyft used your service too and I don't see the report for them, they claim that it is not a dmv issuePlease send me Lyft report with the reasonThank youSincerely,*** ***

We have received *** *** dispute and have initiated a reinvestigationOnce the reinvestigation is complete, *** *** and the potential employer will be notified of the results

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

I received an email this morning saying that I could review the background check that had recently been made by UberSince I had never heard of Checkr, I was reluctant to enter my social security numberI saw that the company is less than two months old, but had resolved all their complaintsI entered my social security number and saw a speeding ticket from last year that they accurately reportedThe seem to be an honest and straightforward companyNo issue with me

Hello Revdex.com,
This issue was resolved in accordance with FCRA
Regards,
Checkr, Inc

Hello,
We have again tried to contact Mr* *** using the contact information he gave and left a message

We've received *** * *** inquiryWe have forwarded his inquiry to our Applicant Support Team and strongly recommend he contact our Applicant Support Team by phone at *** ***Thank you

We have received this consumer's complaint and are in communication with him to help resolve the questions and issues he has

We have reviewed the complaint and further investigated the reportWe have completed our reinvestigation and have taken steps to verify the accuracy of the information provided in the report

Initial Business Response /* (1000, 16, 2016/02/04) */
Dear Mr***,
Checkr received your inquiry and resolved your concerns over the delay in processing your background check in September of We hope the issue was resolved to your satisfaction
Please contact us with any
further questions or concerns
Most sincerely,
Checkr, Inc

Complaint: ***I am rejecting this response because:
They stated they are looking into it
thanks
***Sincerely,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to meSincerely, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this response is satisfactory to me for nowI expect a resolution in a timely manner
Sincerely, *** ***

We have completed our reinvestigation of *** *** *** background reportWe have concluded the results are accurate and the laws that dictate what can and cannot be reported vary by stateThese laws are taken into consideration when reporting record informationThe records reported reflect the current public record at the court level

We have completed our reinvestigation of *** *** *** reportAttached is a copy of the revised report which has been sent to *** *** *** and the potential employer

Complaint: ***I am rejecting this response because: they already did this months agosame responseSincerely,*** ***

We have received *** *** dispute and are in the process of reinvestigatingWe will contact *** Toa via email when our process is complete