Clean As A Whistle

Being a new resident of East TN, and having purchased an older log cabin home on some acreage, I wanted to ensure all was sound and secure from a pest control stand-pointAside from wood destroying pests, I wanted to protect my dogs from the fleas/ticks/mosquitos while they enjoyed their new space to run as well Jim came out and explained what was going to be done, how the treatment plan worked, and answered lots of questions I had! Being new to the area, this was an invaluable bonus to the exceptional service he provided me todayJim was patient, professional and very thorough If the rest of this company's staff/employees are this good, then I don't think you'll find a better pest control service!

Tim just finished our annual termite inspection He is a wonderful representative of Russell's Pest ControlHe was prompt, efficient and friendly Thank you Tim

I had 8-a.mTime slot I had requested to be 1st stop since I had to be to work The inspector showed At 8:a.mAnd I was able to leave house by 8:a.m Very friendly from scheduling to inspector to paying bill Greatly appreciate the level of service received

Sherry came to our new home in September for our first annual termite inspection to check the traps they installed a year ago after we built the new homeAfter a year I could not find the traps myself to make it easier for her but had no luckWithin minutes after arriving she explained how they find them, explained in detail how the traps work and what they look for, she then got under the house in the crawl space and thoroughly checked everything spending more then a half hour down thereSo courteous, professional and thoroughWe hope she is always our pest control technician

Steve from Russells performed a termite inspection for me on 12/ Steve was very informative and took the time to answer all my questions regarding a system that I was not familiar with Highly recommend

After having extensive yard work completed I needed Russell's to come out and redo the system they had installed last year Steve showed up on time Was thorough, courteous, and completed the work in a timely manner I would highly recommend their services

MrSteve performed my annual inspection on Saturday, June His inspection appeared thorough and he explained the results of his inspection clearlyHe conducted himself in a professional manner and had a nice disposition

I just had my initial treatment Being a new home owner, I didn't know what to expect Jim was very helpful He explained everything to me, answered all my questions and made some great suggestions He was professional and courteous The price seems in line or cheaper than others, but the service would make up for any pricing concerns I hadWell worth it to call them

Steve did an excellent job with the inspection and explanation of the service

Jim was our technician and did a fine job He explained the process thouroughly and was professional in every way He was pleasant and courteous and was an excellent representative of his company We would be happy to have him as our technician the next time and will continue to do with this company

I was very pleased with the service, politeness, knowledge and the communication skills that were displayed by the technician, Steve Russell's currently only does the termite contract but after today I am going to start using them for pest control as well VERY IMPRESSED!!!

Tony did a great job today Always pleasant and efficient Thank you!

Steve, our technician was very courteous and professional for our annual inspection

We had Jim treat for Carpenter bees that had left over holes in our building's exterior woodHe did a great job treating all spots and was very informative and courteous while discussing the treatmentHe also gave some great advice on when to treat for next year's crop of beesThanks for another good service!

The gentleman that came to our house was very professional & courteousHe inspected the garage, crawl space & outside the house for termitesGreat job Thanks!

I have had Russell's pest control for a couple years now and been very with themThey seem to care and trying very hard to make the customers happyI had one of their technician name Janathan from knoxville Tn who did a great job treating inside and outside and took his time to even clean the spider webs around the houseI would strongly recommend this company

Mark Peck does a great jobFriendly and factual

We have been customers of Russell's for years and years and would recommend them highly for all pest issues from regular treatment to keep hugs away from your property to annual termite control/maintenance All the Russell people from the office to the field are friendly, helpful and professional They simply are the best!

Excellent service! Technician (Tony) was friendly, knowledgeable and helpful

Jim was so nice and gave us some very useful information about our pest control