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Climate Pro Air Conditioning & Heating

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Reviews Climate Pro Air Conditioning & Heating

Climate Pro Air Conditioning & Heating Reviews (98)

I have used climate pro for about 5years. Great company that works with honesty and integrity. Recently had their tech Greg out for a maintenance service. He and his trainee did a great job. Techs are always friendly and concerned about any questions I might have and they always explain in detail any issues, repairs, suggestions for proper care etc. I highly recommend climate pro. It's hard to find honest companies that do reliable and complete work. This company does just that.

I have two properties that Climate Pro services under their Gold service level program. Under this program you are entitled to bi-annual maintenance service. On our last service, about a week ago, they left a perfectly good running unit blowing hot air. When I called back to have them come back and fix what they broke, it took four hours before someone showed up to fix the AC. By that time the temperature in the house was well over 90 degrees. That was one property.

That same day they came out to service my second property. I was told that my unit needed to be cleaned out because an access hole that was made earlier was not sealed correctly. I was also told that I would need to pay to have the unit cleaned out due to dust accumulation caused by the improperly sealed unit. Guess what, they cut the hole in the unit to begin with and failed to properly seal it, now they want me to pay to have it properly sealed. I’m changing service providers.

We have been with Climate Pro since 2006 and have had excellent service from them and they have techs that know what there doing they are also courteous also when you have a problem you just call and they someone out right away and they don't leave until they find the problem we highly recommend them they are a family based business that helps our community our tech name was Curtis worked hard to find our problem and the are very responsive Sandy

I had Climate Pros out on Friday & determined what needed to be done .They had the units ( heater and air conditioner ) here & installed the next day,Mind you ... on a Saturday!! I missed no more work to havbe to be here. They are truly awesome. My installers [redacted] and [redacted] were amazing. They got everything done and handled like pros. The heater was just a TAD too large for the opening. They worked their magic and made it happen, I could not be happier. I have & will continue to recommend these gentlemen and Climate Pros to everyone. Thanks Guys You guys are the BEST

[redacted]-Senior Service Technician, is very professional, very complete, very knowledgeable about his job. But must of all he treated me with very high respect. He explained all of the technological information in layman terminology for me to understand the heating and cooling installation. He answered all my questions in terminology I understood. He is just great guy to talk to . [redacted] is a great asset to Climate Pro.

Professional service provided pursuant to maintenance contract with this company. All of the maintenance services provided in a timely manner. [redacted] was friendly and did an excellent job of explaining the service provided and his recommendations for further preventative maintenance. Thank you Climate Pro.

Very professional and willing to give you information and answer any questions at anytime before, during or after the service. [redacted] was very knowledgeable. Would recommend to anyone.

Excellent service! The service manager, [redacted], was amazing! He spent hours with me explaining about a/c units and my options. It was an educational experience, for sure. He was on time, professional, and took great care in making sure I understood about a/c units and all that is involved. Being a woman making a decision alone, he never treated me with anything but respect.
On the day of install, two men showed up on time and were very polite and got the job done in 8 hours as promised. They were professional and respectful.
I will recommend Climate Pro to anyone in need of service.
Thank you.

We have dealt with Climate Pro for the past several years and have found their staff, both sales and service, to be professional in all aspects. They arrive well prepared, courteous, and willing to go 'the extra mile' to ensure that the customer is satisfied with the job done. They always follow up on their work. [redacted] did an excellent job of explaining the options available to improve the efficiency of our cooling system through airflow and additional insulation in our attic. We appreciate his advice and the job Climate Pro has done.

We had them come in for a routing AC maintenance, then they started to me every week and ask when they can come in and do more work again. I repeatedly declined and ask not to call. However, they still keep calling me. I blocked it with my cell carrier but then they change the calling number and keep calling again.

[redacted]. was just at my residence for my 1st time 6 month check and I highly praise this employee. He was so helpful and went beyond what was required and explained what was going on and what need to be done.

My business with climate pro has been nothing but STELLER !!! this is the best company I've found by far... they recognized me when I called though it had been awhile (since they had done a great job before)... they have worked with us in multiple ways to make sure we had our air fixed fast and affordably... I am disabled and get sick quite easily from the heat... they were hear well within a reasonable amount of time and performed with kindness and respect for us as individuals , people in need , and consumers... after the work was finished and we had a cool night I was called back to make sure everything was well and up to par with their usual work.... very personable... for anyone looking for a company with integrity and skill I recommend them 100% and while they are in business which I hope is at least the next 100 years I will ALWAYS USE THEM FOR OUR COOLING / HEATING NEEDS ... thank you for being there in our hour of need ... you're an answer to our prayers...

Very happy with Climate Pro. Have had a service contract with them since we purchased our home in 2009. Staff are extemely courteous, professional and willing to go the extra step to help. Technicians explain all the options and don't push to oversell.

Climate Pro is a company that is well run and filled with professional people. I was treated well and given knowledge about the problem I was having with my AC unit.

I would recommend to anyone spending as much money as an AC/air handler/vent work costs, to do due diligence and get at least three different quotes. Goodman offers an excellent warranty that includes 10 years parts, compressor, and ;labor. Check it our before signing with any install company. After spending 6 hours on research my conclusion is this: you will get good service and honest service from climate pro but there are much better deals out there from reputable honest people. You just have to work at it. I saved $3800 by not going with climate Pro's quote of $10800 and got a better warranty. So my research time came out to over $500 and hour saved. You will be treated right by Climate pro but you will pay a premium. In defense of climate pro, I did sign a contract two hours into the process and reconsidered the next morning asking them to send my deposit back.Obviously, they have an excellent sales staff because I never sign contracts without major research. They did oblige me and returned $1379 of my $1600 deposit without fighting my contract duty which shows the honesty of the company. This review isn't an indictment against company integrity but company pricing. Check out wholesale costs on AC/air handler and venting material. You can get the Goodman warranty for around $700. Then subtract those costs from $10800. Even with labor costs there is a significant return to the company.

I had a great experience with Climate Pro. Our technician that came out, Joseph, was very knowledgeable and friendly. He was thorough but efficient and not only did he fix my problem but he spotted another issue that left untreated would have put the entire A/C unit at risk. I would highly recommend Climate Pro to anyone that needs help fixing or maintaining their A/C unit.

Climate Pro did a great job for us. They listened to complaints about our system, understood the issues and made well thought out and understood recommendations for repair. They were methodical in their approach, most professional and had us, the consumer, as their highest priority. We were very satisfied with the timely work, the care taken and the clean up after the work was done. Many thanks for resolving our system problems!

Climate Pro has continually provided quality service to us. [redacted] was quick to identify our current problem and found an affordable solution. He showed up promptly, fixed the situation and even helped us put in new filters. He is friendly, helpful and a very positive representation of Climate Pro. Thank you [redacted] for a job well done.

I have received help from Climate Pro since 2009. I purchased my AC/heater unit from Climate Pro in October 2010. I have had regular check ups and have had information explained to me in each visit in detail when I needed to understand things unfamiliar to me. The techs took their time and never made me feel like they were in a hurry, even when I knew they had lots of calls to reach. It’s as if I as a customer am all that matters at that moment of their visit. I am thankful for their gold club which gives great perks and insures I am well taken care of. They are diligent at setting the routine calls to tell me it’s time to schedule the free gold club check up and believe me – it’s helpful to get these reminder calls. and the hours they are able to schedule for a very busy person as I am - wow they really go out of their way. I can call to ask a how-to question on my unit and they find out the answer right away. I have recommended Climate Pro to all my friends that have discussed their own home issues. I will continue to do so – I love Climate Pro! Recently the tech Brendan made an accommodation that saved me hundreds of dollars and I keep having similar experiences with this company. I wouldn’t leave this company for anything. Thank you Climate Pro for such great service- Keep up the great work!

Excellent service! The service manager, [redacted], was amazing! He spent hours with me explaining about a/c units and my options. It was an educational experience, for sure. He was on time, professional, and took great care in making sure I understood about a/c units and all that is involved. Being a woman making a decision alone, he never treated me with anything but respect.
On the day of install, two men showed up on time and were very polite and got the job done in 8 hours as promised. They were professional and respectful.
I will recommend Climate Pro to anyone in need of service.
Thank you.

Great service. Performance of service and explanation of system components was outstanding. [redacted] went above and beyond.

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Address: 375 E Elliot Rd Ste 6, Chandler, Arizona, United States, 85225-1122

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