Sign in

Columbia Sportswear Company

Sharing is caring! Have something to share about Columbia Sportswear Company? Use RevDex to write a review
Reviews Columbia Sportswear Company

Columbia Sportswear Company Reviews (124)

Thank you for reaching out to us. After reviewing your gift card, we do not show any attempts to use this card before the expiration date. As the terms and conditions state, this offer is set to expire on 10/12. In the future, if you encounter any issues please call or email us. We accept emails all...

days of the week, and our phone lines are open 5am to 8pm, Monday through Friday.

Complaint: [redacted]I am rejecting this response because: Columbia's response does not accurately represent...

the actual condition of the boots as it suggest "based on wear". They have responded blindly to this complaint. The boots in question are in new, nearly perfect condition. How can they respond in such a manner not knowing the condition of the boots. This is the same type of customer service I received after the boots were returned to me with limited explanation of why they were not repaired or replaced. Columbia is making no effort to stand behind its obviously failed product, see pics attached. These boots have been worn less than 20 times to walk around town, shovel a bit of snow and one snow shoeing for a couple hours and they are falling apart. By far the worst footwear product I've ever owned. I've seen hundreds of reviews of this and similarly designed Columbia boots styles with the same issue with varying responses by Columbia including full replacement past warranty dates since it is clearly a faulty design poor construction. I only want what others have been given in this same situation and to have a pair of boots that perform as advertised- "Titanium" not  "frail"Sincerely,[redacted]

Thank you for your patience as we tried to track down the order information. A refund was placed on the order last week, and that should now be reflected with your financial institution.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Check fields!

Write a review of Columbia Sportswear Company

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Columbia Sportswear Company Rating

Overall satisfaction rating

Address: 14375 NW Science Park Dr, Portland, Oregon, United States, 97229-5418

Phone:

Show more...

Web:

This website was reported to be associated with Columbia Sportswear Company.



Add contact information for Columbia Sportswear Company

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated