Comfort Master, Inc.

I wanted to commend our customer service person, ***, AND our technician, ***, for how well they took care of usWe are new to the Raleigh area & wanted someone we could trust to perform a "general check up" on our HVAC system***, was courteous, kind & hardworking to insure we were taken care of
I highly recommend using Comfort Master, Ince for all your HVAC needs
Thank you,
*** *** & *** ***

Service techs are courteous, professional and prompt They offer suggestions on how to insure top performance of your systems

*** came today for our twice a year service on our systems in Raleigh He called ahead and arrived just when he said he would *** spent a lot of time in checking and cleaning our two units, and did a great job Very polite and personable Been using Comfort Master for the last 15+ years and they are simply the best

Great experience with both sales (*** T.) and installation (*** *.) Installer made sure we had temporary air conditioning when he left even though he still had a full day of work at our house the next day

Very pleasant and professional company***, my technician, was knowledgeable and helpful

We knew we were having a problem with our upstairs unit *** quickly determined the issue and was able to correct the problem with inventory from his truckBoth units were serviced quickly and we were back to normalWe have always had excellent service and a quick response from Comfort Master

I had my ductwork replaced by two excellent installers from Comfortmaster, *** and ** It was a two day job They arrived promptly and worked continuously and tirelessly to get my system replaced and they were adding zoning to my heat and air system They were % about customer satisfaction as has always been the case with Comfort Master The two installers, *** and ** went above and beyond with their great personalities and technical expertise Everything was accurate and passed inspection from the City of Raleigh so that I know they had done an accurate and thorough job I cannot say enough about Comfort Master and their services as they were the original installers of my duel fuel system years ago At almost years old, with their preventative service maintenance, I am problem free with my Trane Dual Fuel System I even received a handwritten note from Mrs*** *** after the service installation regarding my installation experience I am a loyal customer when I receive excellent customer service and the technical side of any installation is 100% accurate and done right the first time As always, my thanks to Comfortmaster and *** and ** on this particular job

Comfort Master did a flawless job all the way from delivering a timely and detailed quote to completing the installation in an absolutely perfect manner When receiving the quote, I could tell from talking with ***, my sales rep, that this is an honest and upright company which is intently concerned with doing right by their customers The price was reasonable, the proposal was drawn up based on extensive and careful measurements taken, and I was pleased to be informed about a $rebate that was available to me And today, the installation was done flawlessly and with equal attention to detail, thanks to the diligence of the lead installer *** ** What a delightful company to deal with! I highly recommend Comfort Master to anyone wanting to purchase a new Trane system

We have been customers of Comfort Master for several years We just had another Comfort Club semiannual visit The friendly and professional customer service staff rescheduled, well in advance, due to emergencies The technician arrived on time, was personable, efficient, and professional Everything went without a hitch and once more my wife and I were satisfied Comfort Master customers

I was very pleased with the installation of my gas pack completed by Comfort Master*** the installation mechanic, was knowledgeable, professional and courteousThe job was done well and everything was explained to me throughout the process

*** M gave excellent service He knows us and his way around to service our equipment

*** came to do our heating service and install surge protectors He was knowledgeable, friendly and very helpful during his visit I would recommend *** and Comfort Master for anyone looking to have heating or Air service

Very professional company *** called before he arrived and gave me a minheads up He showed up when he said would and was very polite and helpful He performed the maintenance on our units and then fixed a minor issue He even spent time explaining to me about our units and helping me better understand how they operate Great experience and we look forward to having them do our maintenance in the future

*** did our yearly service, and we were very pleased He was thorough and professional, providing us with good recommendations

Comfort Master is dependable, reliable and honest They keep our older HVAC systems working wellI highly recommend them

I have had excellent service from the appointment manger to the techs that have come to my home Would recommend highly!!

I did thorough research before contacting Comfort Master, to service our heatpump each season When I needed an expensive repair, the technician recommended a new system, rather than repairing the old one, so I got a new Trane heatpumpPersonally, I couldn't have been more pleased with the hard work and professionalism of the whole team the attic looked better afterwards! The first technician was promoted, so *** became our technician, with whom I'm very pleased indeed Likewise, he's very professional and thorough, and always punctualActually, *** explains things to me, understanding that I don't understand computerised things, so I feel very secure with Comfort Master

Its always a pleasure to find a company that is safe, courteous, professional, quality minded and competitive That's what you get when you bring Comfort into your home I had the opportunity to install two new HVAC units recently Their office staff, management and installation engineers where a pleasure to work If your looking for a quality company that wants to help the customer find the right solution - Comfort Master, Incis the preferred choice

Comfort Master did a great job with our heating and air conditioning check upThey are always on the spot when you have trouble***, the tech, who came out to our house was very professional and politeHe explained what he was doing and whyI would definitely recommend Comfort Master for your heating and Air needs

No complaints here, *** continues to provide good service and help with questions I may have