Conair Corporation

Cuisinart is doing the very best that it can to replace consumers blades!  Replacements are sent as soon as they are received from the factory!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
I have purchased the original product, an additional cartridge and two new bottles.  I will provide receipts.  The price of the additional cartridge is on the box from Bed Bath and Beyond.  
Sincerely,
[redacted]

[redacted] I have tried unsuccessfully to contact you by FAX and telephone to advise you of our incorrect response to [redacted] complaint. I left a message today at Revdex.com of CT at the Accredation Dept.extension. Once the incorrect response was posted we were unable to retrieve it and/or notify Revdex.com...

of CT.
[redacted] also has an address of [redacted] as our records indicate and we were not advised she had a refurbished unit which carries a 90 day warranty. As a gesture of good will and on a one time only basis we have ordered a replacement coffee maker for her which carries a three year warranty.

This complaint was received by Conair Corporation on October 14, 2016.  As soon as it was received a telephone call was made to the consumer.  A message was left for him to return the call.  To date he has not responded.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I want to thank everyone at Revdex.com who made this possible.  You have truly made a positive difference in my situation, as I was unable to get a satisfactory resolution to my problem on my own.  Thank you for your wonderful service and all the hard work you do to protect consumers like me.  I could not have received this kind of service with any other agency.
Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me as a starting point.
Sincerely,
[redacted]

Our Customer Service Division "waived" the return shipping however the blender was not replaced as the consumer refused to return the product.  The product must be evaluated by our Engineering Department and the returned product is part of our protocol.  We will forward return postage to...

the consumer.  When the subject blender is received a replacement will be sent to her.

[redacted] was contacted today by telephone and was advised that we ae sending a replacement appliance to her.  When received she will call us so that we can arrage to have [redacted] retrieve her appliance from her.  When it is received by Cuidinart the multi cooker...

will be evaluated by Cuisinart's Engineering Department.

Return postage for the appliance will be sent to the consumer.  When the appliance is returned a replacement unit will be sent to her.

A letter and return postage is being sent to the consumer on this date.  We ask that she return the coffee maker to us for our evaluation.  When our Engineering Department has completed their testing of the appliance we will advise her of our findings.  If the unit is found to be...

defective a replacement coffee maker will be sent to her.

Our records reflect that a replacement coffee maker was sent to [redacted] on 4/5/16. Customer Service waived the $10.00 return shipping fee. We are awaiting her return of the broken appliance.

Consumer was contacted by telephone this morning.  We will be ordering a refund check of $34.00 for her.

We have finally located consumer's return.  A refund check will be ordered and sent when it is received from our Finance Department!

A refund check will be ordered for the consumer, when received it will be mailed to her.

The undersigned contacted Mr. Beylis this date and have advised him that we will have UPS retrieve his toaster oven from him.  When it is received a replacement unit will be sent.

Revdex.com:
I have reviewed the response made by the business in reference to complain[redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Dear Revdex.com,Please be advised this issue was resolved directly with Mr. [redacted]. His units were shipped on order #[redacted].If you have any further questions or concerns, please call me at the information below.Respectfully, [redacted]Consumer...

Services Supervisor

UNIT WILL BE REPLACED.THANK YOU.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,