Concierge Financial Services

I refinanced my 09 truck with the help of Mr Anthony [redacted] He did an outstanding job and answered all of my questions and helped me understand all the things I did not know. I would highly recommend [redacted] to anyone that is looking for a great experience while going through this process.

Michael [redacted] was extremely informative and helpful during my refinance process with you guys. I myself am a sales rep who provides service to customers so I am very big on service and can be hard to please but he exceeded my expectations. I will definitely have nothing but good things to say about you guys, depending on how the loan process plays out thru the term of the loan.
Thanks!

I worked with Tara, she was really professional. I have never refinanced anything so I am a little skeptical of some things but we will have to see in the end how it turns out once I receive my paperwork. I'm not well versed in this so I have to take what they say and believe it, but I got a significantly lower interest rate which is what I was going for in the first place. I did refinance through a local credit union which I am grateful. She did call and answer my questions as well. Im only paying $3 less a month though unlike advertised in the mailing, which I was disappointed about but I guess. Overall it was alright.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11642192, and find that this resolution is satisfactory to me.
Sincerely,
Ronny [redacted]

Michael [redacted] and Jessica [redacted] helped me with an auto loan, they both did a great job getting me through the process. I am very happy with what they did for me.

Concierge Financial Services helped me to get a significantly lower interest rate on my vehicle when I refinanced it. The Reps are very attentive and really have your best interest at heart. My Rep, Pam, worked hard to find a company that would refinance my vehicle. Not only did I get a lower interest rate I also got a gap warranty and extended coverage warranty for repairs. I had an issue a couple of months after closing and when I called the office I was directed to Mr. D[redacted], who responded promptly to get the issue resolved. I am recommending Concierge Financial Services to friends and family and anyone looking to get the best deal on an auto refi.

We received a letter in the mail informing us of the possibility to save money by refinancing our autoloan. From the very beginning, Tara at Concierge worked very hard to answer our questions in a non-threatening or pushy manner. She then helped us secure a new moan with a dramatic reduction in rate, resulting in significant savings. She worked diligently throughout the process to make sure everything was clear and transparent. I cannot speak highly enough about the job they did start to finish.

Me and my husband were highly impressed by how fast our account was handled. Our broker Pete [redacted] was very patient and helpful and answered all our questions. Our credit was not the best but despite that he was able to find us a credit union who was willing to finance us and our APR went from 22.39% to 8.99% , giving us a savings of over $10,000. We just recently got married and this savings will allow us to take that honeymoon we weren't able to afford.

I called Concierge Financial Services to refinance my automobile loan and I do not regret doing it one bit. Both Jessica and Pete [redacted] were very helpful on the phone, they followed through the loan process with me very courteously and professionally. I needed help with the online loan application and Jessica took her time, over the phone, to guide me through it. The whole process went seamlessly. One of the best customer service experiences I've had.

OMG!!! This Co. Is amazing... I was skeptical at first but working with Dina [redacted] instantly relaxed my thinking of this was a scam. She was very very helpful with her reassurance that everything would be al right. She answered all my questions and even helped with the computer over the phone. She followed up with me all the time during the waiting process. She made refinancing my car loan very easy. I would recommend her to all my friends!!!!

I recently refinanced my car with Concierge Financial Services and it was a very easy process thanks to [redacted] who was the Executive Loan Specialist, she made the whole process very easy, she did all the work, all I did had to do was return the required information that she requested and the loan was approved within three days. I was able to save three and a half percent of the interest rate on my loan. Thank you so much for everything you did.

-[redacted]

I bought a used car last year and I was looking to refinance because my interest rate was at 17%. More than half my payment went towards just interest. Then I got a letter from Concierge Financial Services saying they can lower my monthly payment by $100 and lower my interest rate to 3.49 %, I called them and talked to Michael [redacted] He extremely helpful and guided me through the complete process. He made it an easy process and answered every question I had. He was extremely helpful and got me out of my old loan. I highly recommend this company. They will get you out of your current loan and into a fair loan.

I am very happy with the quality of service I got from Concierge Financial Services. Anthony [redacted] (lending coordinator) was extremely helpful. He kept me posted with updates and communicated with me during the different steps of the process. I didn't feel like a target. I felt like he really wanted to help. I also would like to thank John [redacted] (executive loan specialist) who was extremely patient and knowledgeable with answering the many questions I had, since it was my very first time refinancing anything before. I would definitely call this company again at ease hoping to either speak with them or with the expectation that I'll be getting someone with the same amount of concern and knowledge for what I seek as these two men showed me this week.

Very helpful in helping me refinance my vehicle to get a lower payment rate and interest rate.

Concierge Financial Services and John [redacted] were great. They got my car refinanced just about 6 months after I purchased it. Went from a 15.99% interest rate to a 6.24% interest rate and from a $455.62 car payment to a $324.09 car payment. I am very happy and appreciative to these guys.. - Mark [redacted]

I had a great experience with concierge financial. Tara was wonderful to work with. It was probably the first time anything of that financial nature was so easy and non threatening. Its been a pleasure doing business with you! Sincerely Joan [redacted]

I have nothing but all positive things to say not only did they knock a hundred dollars a month and lowered my apr by 13 percent and I went from owing 40000 to only 31 but the 3 months no payments were great to. Worked fast and I couldn't be happier!!!

I refinanced my car loan through Concierge Financial Services and the rep lied to me telling me I had to purchase the GAP insurance in order for the bank to approve the loan. When I got the contract it stated that GAP was not a requirement in order to approve the loan. I immediately requested a refund, it's been over 2 months and I still haven't gotten my refund. Don't do business with this company, they are unethical and when I call them they refuse to help me. They have lied saying the check was mailed out but my bank still hasn't received it. I ask for a status update on my check and they refuse to give me an answer. Avoid this company.

I received a mailing from Concierge one day and was going to toss it in the trash thinking I may not get approved so why waste my time...one day I said the heck with it and decided to apply. I received a phone call within hours to complete my application. The process was SUPER FAST!!!! I was approved same day. My loan specialist, Michael [redacted] was friendly and always available to answer my questions.

I received a pre-approval in the mail from Concierge (like many others) offerning to refinance my vehicle. After trying other banks who sent me pre-approvals just to be let down.. I decided to try one more time and gave Conciegre a call. I spoke with Mike [redacted] Mike was very diligent and had great knowledge. I gave him all of my information and he said he would get back with me in a couple of days. I didn't have to do a follow up with him he called me back as stated with great news. He was able to save me close to $200.00 per month. The transaction went smooth and all the while he was very professional. Thanks Mike