Credit Systems International, Inc.

A deletion has been requested from the Credit Reporting Agencies and a deletion letter will be forwarded to Mr*** via certified mail

Mr***’s account was
received for collection on March 31, 2014.
On the same date, a notice was sent to him stating the account was
received in our office for collection. The
notice was sent to the billing address used by our client, Dodge Cattle
Dr., Austin, TX
78717. There has been no
violation in our attempt to collect this debt.
If Mr*** wants us to report the account as disputed to the Credit
Reporting Agencies, we will be glad to do so.
He just needs to let us know. If
we can be of further assistance, he is welcome to contact our compliance
department

We regret any inconvenience that Mr*** has experienced as a result of this matter. We are mailing itemized statements to the address provided To assist Mr*** in his investigation into this matter, we have requested the deletion of the referenced accounts from the credit
reporting agencies. If Mr*** has any additional questions, we ask that he contact our office and speak with one of our helpful agents

We regret any inconvenience Ms*** has experienced as a result of this matter.According to our records, we mailed itemized statements to Ms*** on October 22, in response to her letter As a courtesy, we have requested those itemized statements be mailed to Ms*** at the
address she has provided, which is the same address we have on file If Ms*** has any further questions or concerns, we ask that she contact our office and speak to one of our helpful agents

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.The creditor forwarded me the disputed invoice that was allegedly sent to my address by *** *** *** in Please be advised that I never resided at the address listed on the invoice nor ever used *** *** *** as a service provider in any capacityFrankly, I never knew the company existedThis entire matter appears to be a byproduct of fraud Moreover, this was the only document the Creditor forwarded to me The Creditor did not advise whether it removed the dispute from my credit report pending investigation, as promised and requested The Creditor also never forwarded me a copy of the notice that was allegedly sent to me from the Creditor in April of Therefore, to reiterate, please advise (1) the date the Creditor submitted the request to remove this dispute from all applicable credit agencies pending investigation and (2) please forward me a copy of any and all notices that Creditor sent to me regarding this matter, including the notice noted in its last response
Regards,
*** ***

We have opened an investigation into this matter. We have submitted a request for the deletion of the referenced account from the credit reporting agencies to assist with the investigation into this matterIf Ms*** has any additional questions, we ask that she contact our office

According to our records, Ms*** has disputed the referenced account through the credit bureausUpon receiving her dispute, we noted her account as “disputed” and updated this information with the credit reporting agenciesThe information on the account has been verifiedThe account remains
noted as “disputed”We are mailing itemized statements to the address provided, to assist Ms*** with her investigation into this matter If Ms*** has any additional questions, we ask that she contact our office and speak with one of our helpful agents

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Credit Systems International, Inc(CSII) did not purchase the account from the original creditor CSII is the third party debt collector for the original creditor The original creditor still owns the account

We have concluded, from the information provided, that Ms*** is requesting information regarding her account We are mailing information about her account to the address on file in our office. We would like to point out that Ms*** alleges that she "talked to" our company
on March 2, Our records indicate that we have not had the opportunity to speak with Ms*** about her account. To assist in her investigation, we have requested a deletion of this account from the credit reporting agencies We have also noted Ms*** account as "disputed" in our office If Ms*** has any additional questions or concerns, we ask that she contact our office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

After reviewing Mr*** accounts, our records do not reflect the claims made by Mr*** in regards to his credit report We ask that Mr*** send us a copy of his current credit report, so that we may investigate his claims further We regret any inconvenience
that Mr*** may have experienced as a result of this matter If he has any additional questions, we ask that he contact our office and speak with one of our helpful agents

Complaint: ***
I am rejecting this response because: The response by Credit Systems is not accurateI was in contact with them many times during the week of 8/23/17-8/30/requesting a copy of the bills they posted to my credit report to review for accuracy and potential payment (s) if applicableSince this dispute was filed, Credit Systems has deleted every medical account on my Experian credit reportI am still awaiting the results of the Equifax dispute process. This response solves nothingAs of today9/9/2017, I still do not have a copy of all of the statements they are claiming that I owed even though I was promised them many timesThis response is - as they had to delete the items off of Experian due to poor record keeping- and now they are looking to view a credit report they have already deleted information from? However, the possibility exists of them placing them on again Therefore my initial request for copies of every bill and account they are stating that I owe money on still standsThis simply deplorable behavior in an attempt to keep their name clean.
Regards,
*** ***

To assist in his investigation into this matter, we are mailing an itemized statement to the address provided. We have noted the account as disputed in our office, and have submitted this updated information to the credit reporting agencies. If Mr*** has any additional
questions, we ask that he contact our office and speak with one of our helpful agents

We are mailing itemized statements to the address on file to assist Ms*** in her investigation into this matter Please note: Credit Systems International, Inchas not purchased this account from the creditor. If Ms*** has any additional questions, we ask that she
contact our office and speak with one of our helpful agents

We regret any inconvenience that Mr*** may have experienced.We have reviewed the information provided by Mr***, and compared it with the file we have in our office As Mr*** states he is disputing his account, we have noted his account as "disputed" in our office To
assist him in his investigation, we have also submitted a request for removal of his account from the credit reporting agencies for a minimum of days.From the information provided, we have concluded that Mr*** is also requesting information regarding his account We have also requested that itemized statements be send to the address we have on file (the same that Mr*** has previously provided) to further assist him in investigating the accounts If Mr*** has any additional questions, we ask that he contact our office as we will be happy to assist him in concluding this matter

We thank Mr*** for bringing this matter to our attention. As this is the first we have heard about Mr***’s identity theft claims, we ask that he send in a copy of his police report and copy of the FTC’s Identity Theft Affidavit (this affidavit can be found on the FTC’s website for Identity
Theft www.identitytheft.gov)To assist in his investigation into this matter, we have requested the deletion of the referenced account from the credit reporting agencies. It is important to note that Credit Systems International, Incdoes not own this account. In order to properly process and investigate his identity theft claims, he must send in the above requested informationIf Mr*** has any additional questions, we ask that he contact our office

We have confirmed the information provided and have updated the referenced account to reflect the payment. For any additional questions, please contact our office and speak with one of our helpful agents

We have noted Mr***s's account as disputed here in our office Because the address provided by Mr***s and the address we have on file do not match, we ask that he contact our office, so that we may request that an itemized statement be mailed to him.We have submitted a request for
removal from the credit reporting agencies to assist in his investigation into this matter We regret any inconvenience Mr***s has experienced as a result of this matter.If Mr***s has any additional questions or concerns, we ask that he contact our office

We have received Ms***'s reply to our previous response.To assist Ms*** in her investigation into this matter, as she reviews the information we have provided, we have requested a removal from the credit reporting agencies Further review of her account has shown that her circumstances qualify for extenuating circumstances If Ms*** has any additional questions, we ask that she contact our office