David Hill Builders, Inc.

Customer account was closed in July

We appreciate being notified the account in question is disputedAll activity has ceased and we have notified our client

Receipt of correspondence from a concerned customer is taken very seriously at American Coradius InternationalAll issues are researched thoroughly with extra attention to the customer perspectiveOn January 30, 2018, a third party expressed numerous concerns about our company and the way we
conduct business along with the professionalism of our staffWe have reviewed the allegations and found that they have no basis in factOur staff was professional and courteous, and we found that the third party’s language, racial remarks, tone, demeanor and attitude left us with no options other than to terminate communication with himWe consider this matter closed at this timeSincerely, Stephen M. Director, Corporate Compliance

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Dear Mr***, I have read your response to my complaintIt certainly provides a different prospective on this matterHowever, if you care to listen to the actual recording of my conversation with MsA., you will notice that I volunteered some additional information to help youSpecifically, I said "My son lives in ***"Given the current voter roll system, and the name, I'd say you got a reasonable clue on 01/22/And yet the calls continued unabatedNow let me volunteer one more bit of infoI spoke to him on that same day, and he does not believe he owes money apart from his current obligationsAccording to him, his credit score rating was *** some time in It appears, this is inconsistent with a deadbeatTherefore I stand by my previous claim that you knowingly harass ordinary innocent citizensSincerely, *** ***

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I received from ACI is attached
As stated in my original complaint "I would like a statement from ACI that this account has been closed with a zero balance."
Regards,
*** ***

We are unable to locate any customer with the name *** ***Additionally we used the telephone number and addressOur records do not identify any customer by that namePlease provide additional information so that we may use to locate the customerIf a letter was sent to the consumer,
a seven digit reference number would have been attached to the fileWe can use that information to search the accountIf Mr*** requested documentation and it was not provided, ACI would not be performing collection activityThe alleged issues are concerning and it is important that we obtain additional information to perform a full investigationAny additional information regarding this complaint and Mr*** would be greatly appreciated

Receipt of correspondence from a concerned customer is taken very seriously at American Coradius International (ACI)All issues are researched thoroughly with extra attention to the customer perspective.In response to Mr***’s concerns we ceased all activity on the account and forwarded a copy
of the complaint to our client, *** IncIn regards to Mr***’s concern about credit bureau reporting, neither American Coradius International nor ***, Incprovide consumer financial information to the credit reporting bureausShould you have any questions, you may contact me directly at ***@***.** or by telephone at ###-###-####Sincerely, Stephen MDirector, Corporate Compliance

Receipt of correspondence from a concerned customer is taken very seriously at American Coradius InternationalAll issues are researched thoroughly with extra attention to the customer perspectiveOur client, *** *** *** Bank, recalled the account for Ms*** in February Her account
was closed at that timeAny inquiries regard the account must be directed to *** *** *** BankSincerely, Stephen MDirector, Corporate Compliance

Receipt of correspondence from a concerned customer is taken very seriously at American Coradius InternationalAll issues are researched thoroughly with extra attention to the customer perspective
In response to Ms*** concerns, we ceased all activity and forwarded a copy your complaint to
our client, ***, IncAs part of our forwarding of the complaint, we also requested validation from the client on Ms*** behalf
We appreciate you bringing this matter to our attention and apologize for any inconvenience we may have caused her as a result of our contact
Sincerely, Stephen MDirector, Corporate Compliance
American Coradius International LLC

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
American Coradius, Int'l is currently calling me in violation of FDCPA lawsI have sent, via USPS certified mail with return receipt, multiple validation requests under FDCPA after receiving a letter dated 01/12/from American Coradius, Int'lAmerican Coradius, Int'l has not replied with proper validation under FDCPA laws, yet has continued to call meI am keeping detailed logs of each and every FDCPA violation with intent to sue for damages as American Coradius, Int'l has not proven that I owe them a debtFor your records I have recorded five calls, all FDCPA violations, on 02/24/aloneQuit violating the FDCPA laws that are in placeDo not contact me, do not place any information adverse or otherwise on my credit reports as you failed to validate the debt under FDCPA; doing so would add yet another violation to my recordsAs a reminder any and all FDCPA violations can result in fines against American Coradius, Int'l
Regards,
*** ***
Revdex.com is providing business with updated consumer information:Carvin Ave Rowland Heights California 91748949-438-

Receipt of correspondence from a concerned customer is taken very seriously at American Coradius InternationalAll issues are researched thoroughly with extra attention to the customer perspectiveIn response to Mr***’s concerns, we have ceased all activityA copy of the complaint
including details regarding the supporting documentation that was sent to Mr*** by *** was forwarded to our clientWe have been advised by *** that the account has been recalled from our officeAll further attempts to contact Mr*** by American Coradius International LLC have ceased in relation to the account ending in ***We apologize for any inconvenience we may have caused him and appreciate his efforts to bring his concerns to our attentionSincerely, Stephen MDirector, Corporate Compliance

Receipt of correspondence from a concerned customer is taken
very seriously at American Coradius InternationalAll issues are researched
thoroughly with extra attention to the customer perspectiveIn response to the complaint filed by Ms*** ** ***, we have ceased all activity and are
asking our client to provide
validation documentation of the debtWe have forwarded a copy of the complaint
to our client and response to Ms*** ** ***. We appreciate her concerns and understand the circumstances
that caused her frustrationFirst, we have two accounts placed in our office
for collection initiated through the creditor *** *** ***,
***This would explain the two different amounts Ms*** ** *** identified
in her correspondence with your officeSecondMs*** ** *** identified frustration with
the process we have in place to verify we are communicating with the correct
partyThis process is necessary to prevent release of information to a wrong
partyWe appreciate her concerns and assure her this is for her protection
She was asked to provide either her date of birth or the Last Four digits of
her social security number as confirmation of identityHad this information
been provided and proved incorrect, we would remove her telephone number and
address from our systemWe apologize for any inconvenience we may have caused because
of our contact and appreciate this matter being brought to our attention
Should we receive additional information that will provide clarity for Ms
*** ** ***, we will forward it to her attention and initiate recovery
of the monies owed our clientSincerely, Stephen MDirector, Corporate Compliance

Revdex.com spoke to Stephen at the business and the following was relayed: If there are any other numbers that have been called or the consumer would like added to our Do Not Call, she can provide and we will take care of right awayWe are unable to add a number we are unaware ofRegarding the suspended activity, the account is in a cease and desist status and no activity regarding collections will be taken from our office

Receipt of correspondence from a concerned customer is taken very seriously at American Coradius International (ACI)All issues are researched thoroughly with extra attention to the customer perspectiveBased on the nature of Mr***’s concerns, American Coradius International LLC (ACI) has
ceased all activity on the accountWe have forwarded a copy of his complaint and our response to our client, *** IncWe have also requested they initiate a fraud investigationShould we receive information that validates the account, we will notify Mr***Should you have any questions, please contact me directlySincerely, Stephen MDirector, Corporate Compliance

Receipt of correspondence from a concerned customer is taken very seriously at American Coradius International (ACI)All issues are researched thoroughly with extra attention to the customer perspectiveThe account in question by Ms*** was recalled by ***, Incprior to the receipt of this
complaintWe have forwarded a copy of this response and Ms***’s complaint with your office to ***, Incfor their reviewShould you have any questions, you may contact me directly at ***@***.** or by telephone at ###-###-####Sincerely, Stephen MDirector, Corporate Compliance

Receipt of correspondence from a concerned customer is taken very seriously at American Coradius InternationalAll issues are researched thoroughly with extra attention to the customer perspectiveWe have asked our client to confirm Mr***’s statement that the account was supposed to have
been resolved by them prior to placement. We received confirmation from *** National Bank this morning that the account was placed in errorMr*** may disregard our notice and can rest assured the matter has been resolvedWe apologize for the confusion and appreciate his phone call advising us the account was disputedSincerely, Stephen MDirector, Corporate Compliance

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

ACI has ceased activity pending a fraud investigation by *** CreditReceipt of correspondence from a concerned customer is taken very seriously at American Coradius International (ACI)All issues are researched thoroughly with extra attention to the customer perspectiveBecause of Mr***’s
concerns, American Coradius International LLC (ACI) has ceased all activity on the accountWe have forwarded a copy of his complaint and our response to our client, *** CreditWe have also requested they initiate a fraud investigationShould we receive information that validates the account, we will notify Mr***Should you have any questions, please contact me directlySincerely, Stephen MDirector, Corporate Compliance American Coradius International LLC