Discovery Marketing & Distributing Inc.

We have been lied to about everything, from what the product does, to the price and that they would fix the damage they caused to our homer
we were given a presentation at our home that lasted almost three hours, showed us what was in our water, what we were breathing, really laid it on heavy! then gave us and offer but here's the catch you have to decide right now because quote "as soon as I walk out that door the deal goes with me!" so being completely grossed out by what we just saw we fell for itthe crew that installed the equipment put several large holes in out exterior wall and a even bigger one in our intake handler on the a/c unit the a/c is blowing into the attic yes that is where I want it, not in the house where the people arethe supervisor came out and refused to go in the attic said he was to old and too fat he would ***ume it was done rightit was nothe said he would have someone come fix the holes , when I called the company today almost a week later they sai

Dishonest salesman resulted in unexpected fees
I purchased a RainSoft AMT75CV water filtration/softener system for my home on 10/1/The sales representative was Creston H*** The customer representative was Brian B*** The sales representative, Creston, specifically told me that the filtration system did not require serviceHe also said that if I needed to move the filter, that *** would move the system for meI was not at home when they installed the systemWhen they installed the system, they installed it directly in front of my house, in public viewI expected them to install it somewhere out of sight - on the side or back of the houseI called four times over the course of a month to ask to have it movedEvery time I called, I was told that I would receive a follcall from the service centerThat never happenedWhen I finally was able to get a hold of someone who could help me, after a month of making phone calls, I was told it would cost

We have been using Rain Soft for around yearsThe wife will NEVER be without "good clean rain soft water" The systems are hardy and like everything else; keep it maintained and it will work wellTechnicians are knowledgeable and polite

Called on a Saturday morning and Dan responded immediatelyVery happy with attention to detail and problem solving skills

I had a new A.Cunit install in September by this companyIt is now November and I have had to call them for service for timesJust got off the phone with them again in factIssues have not been resolved even though it is a brand new unitThe call center is rudeScheduling is terrible and their after hours emergency service does not exist, they make you wait until mid next dayThat is why I just got off the phone with them forThe A.Cthey installed is great.....when it works

Fast friendly very informative, respectful and knowledgeable

I paid for a service call from 2015, see receipt The company is just now trying to double charge me for the service in
This is Aug22, Sasha and Sharon B*** have both been provided a copy of the enclosed receipt from their employeeEmployees are trying to double charge me for a service call I have received no documentation, they cannot send me documentation that I did not payThree years is a company accounting problem

Great company very knowledgeable answered all my questionsVery clean install

I am very pleased with DevinGreat job he does

Have received no savings on electric billThey have cancelled appointments for service since Dec 5th,
On July 28th, I had solar hot water heater, and turbine installed with a cost of $12,The sales rep, Harold, told us we would have a 39% reduction in our electric billWhen we received no such savings I began to call them beginning Dec 5th, I first spoke with Sasha who scheduled a service call for Dec 12thOn that day she called to say there was an emergency and they would not be able to comeShe rescheduled for Dec 19thOn the morning of that day she called to cancel, stating a service technician could not come to house until I sent in years worth of my electric billI sent that in on the same dayOn approx Dec 27th my fiance' received a call scheduling a service on Jan 2ndOn that date they again cancelled, stating the technicians van broke downWe told them we would call back, as were looking into our options On Jan 4th I came home to find wa

Devon was very professional and helpful

I recently had a clean start installed in my home, amazing!!! It's been months and it's already paid for itself Everyone from start to finish were polity, friendly, and professional I am now considering water treatment equipment and I know who I'm going with

Great jobGreat workNo problems

Was professional and made sure to answer any questionHe explained everything so I understood what was happening Then left insturction in writting as well

George did a great jobPleasant, friendly & courteous

Great service and information from the technician regarding our rain soft system

Promised refund and confirmation of cancellation of contract not received Telephone calls not returned
Original product installed Septnever functioned according to promises Decthe equipment was removed after numerous service calls At that time I was told a refund check would be cut on 12-31-and a confirmation of cancellation letter would be issued As of 3-5-neither has been received I have called on several occasions None of the calls have been returned

My family and I have been using Florida Energy Water & Air for many years We have installed over Rainsoft systems in our homes from Orlando to Fort Lauderdale The FEWA team has always been top notch in installing and servicing their products over the years We highly recommend the Rainsoft system and FEWA Thank you FEWA for always going the extra mile to take care of our systems and homes Keep up the great work

Rainsoft was very thorough in their presentation, very courteous and attentive.The filtration system was an excellent choice for drinkable water especially in Florida

I recently had a clean start installed in my home, amazing!!! It's been months and it's already paid for itself Everyone from start to finish were polity, friendly, and professional I am now considering water treatment equipment and I know who I'm going with