Discovery Marketing & Distributing Inc.

A water filtration system was installed in my homeMy family became very sick from itCompany's customer service is horribleDon't want the product
I picked up a water test kit at *** in AugustA man from FEWA came to test my waterMade promises regarding their systemMy entire family got sick including our petsCalled customer service and no one came for monthsA tech finally came when the first payment was dueThe system had not been hooked up properlyThey drilled a hole in the side of my house to install this thing which I am not happy aboutI was never told they would have to do thatTheir telemarketing dept calls often and we tel them about our issuesI have been told multiple times that someone from management would be calling me or that a higher up would be callingI still have not received that callI initially declined this product because it uses salt for filtration and I have a blood pressure issueI was guaranteed by the sales guy that I would not b

I am being harassed on a almost daily basis to reschedule a appointment I don't wantI have asked almost daily since December to not call again
In December I was contacted and asked if I would like to have someone come out and look at my Air conditioner and do a water test when I bought the houseThe gentleman showed up for the water test and declined to do it as my boyfriend who is not on the mortgage and is not responsible for making decisions in my house was not hereHe said the office would reschedule the appointmentSince then I have had a representative call me almost daily to reschedule that appointmentI have explained over and over again I am no longer interested, I have asked each time to be removed from their call listI receive at least calls a weekI have a list of numbers I have blocked on my cell phone because they call at 9am and I am not off of work until Am and they wake me upI am being harassed by this company who wont take no for an answerI am ext

Very professional and polite explained everything

I Was very impressed with the company's efficiency and timingThey were very polite and professionalI Highly recommend Flordia Energy Water and Air

Excellent service from RainsoftAll details and questions were handled in a friendly detailed mannerThe water softener itself is also exceptional qualityThe cost is very high, but comparable to a whole home reverse-osmosis systemYou get what you pay for and in this case it's a great product

I had Jesus P*** install my home water filtration system and he did a terrific jobJesus was nice, polite, and very friendlyThe installation didn't take long, and my family and I were able to use the system the same dayI would definitely recommend this system

Great customer serviceInstallers are super friendly!!! They did a great job and left everything cleanI am very happy with their services and installation

I bought a new Rainsoft Water Softener last year and schedules a maintenance call for "BEFORE 2:00PM" as I had a birthday party scheduled for 3:PM They said they would call to confirm on the day in the morning that they will be able to service time before 2:00PMThey never did call After my calls, they said he would show up between 2-PM I stayed home from work so this is really bad
So while the hardware is good, I would suggest that you get a local service company because service out of ORLANDO Office is unprofessional

I have had a rainsoft system for over years and I love itI recently upgraded with some of the new products that Florida Energy Water And Air provide and they are amazing as wellI am a personal trainer so I know how important clean water is for all dietsVery happy with the company and products

I had a new ecsystem installed yesterday I i have nothing but compliments for the installer Robert, he was well informed, professional, and quickly installed the system We have had other water systems in the last years that I have owned this house, and none improved the quality of our well water as much as this system Lets hope I'll be saying the same in a few years, but right now it is great

A company eager to help & to servePeople have been always very friendlyToday the technician serviced the rainsoft station - he was again very friendly, attentive and helpful answering all questions and concerns

MIke Z*** did an excellent job in providing our routine maintenance for our Rainsoft systemHe was very knowledgeable, arrived on time and answered all of my questionsHe is an excellent representative for Florida Energy Water and Air

My family and I have been using Florida Energy Water & Air for many years We have installed over Rainsoft systems in our homes from Orlando to Fort Lauderdale The FEWA team has always been top notch in installing and servicing their products over the years We highly recommend the Rainsoft system and FEWA Thank you FEWA for always going the extra mile to take care of our systems and homes Keep up the great work

Awesome customer service Installer was very professionalExplanation was thoroughThank you so much!

Today David was in change of my water softener installationHe was compromise not o lo to get the work done but he explain everything clear to understand how the system worksReally reccommend his services

Abysmally poor customer service!
On 5-24-I had my annual water system service that included a yr service to change the filtration mediumThe day was terribly storm, and, in my opinion, should have been rescheduledHowever, the tech arrived anyway, and after he was finished said "it would have gone quicker, but I didn't have a funnel with me, so I had to re-load the medium by hand
As they charge by the hour, this affected my bill in a negative way! I started calling about this issue on 6/19, and have called them x to date, I have received one missed call at the end of 6/I called again 2x on 6/and was assured it would be contacted by 1:30PMWas never contacted
This has been a HUGE waaste of my time waiting for phone calls...I will be going elsewhere for service

I specifically recommend technician, Joshua B*** He puts up with a lot of crap from his customers, yet remains professional and friendly He's happy to answer questions and takes the time to explain things

Great team to work withKeith and Jaeson were very friendly throughout the installation processWould recommend to anyone

I had the best experience with this provider of Rainsoft products First, the products are wonderful Second, the installer, Jean, was wonderful Third, Florida Energy is wonderful and could not have been more helpful Very easy system to use and Jean answered all my questions honestly I have used this company for my a/c and now my mother is complaining it's too cold! Do not listen to the negative comments online They score high with ***, Revdex.com and *** (I use them as well) Highly recommend

Excellent Company and supreme serviceOn time, explained everything