Discovery Marketing & Distributing Inc.

The price of the item plus out of pocket expenses annually are higher than what I was originally told
I purchased the system mths ago for approx4K which I found out after is significantly overpriced I was told that I had a one year warranty on parts and labor and a lifetime warranty on parts The labor charge after the one year would be $per half hourMy only other out of pocket cost would be the salt for the system on top of my monthly finance amount which is per month Within the first year a part had to be replaced I then found out that there is an annual repair they do to the system that is out of pocket I take care of replacing the salt but I find that every year the system starts to put out hard water and I have to pay out of pocket to have a tech come diagnose because the system although it is electric does not have a diagnostic feature I again feel the water very hard and I was never given the years worth of test strips which are listed in the ma

Awesome customer service Installer was very professionalExplanation was thoroughThank you so much!

Robert is extremely professional, patient, and worked efficiently to get our water conditioning and purifying system installedHe impressed us with his knowledge and ability to problemsolve issues to get the job doneHe paid attention to cleanliness, and returning soil and landscaping to close to originalHe helped us understand or system and it's function and maintenance

I bought a new Rainsoft Water Softener last year and schedules a maintenance call for "BEFORE 2:00PM" as I had a birthday party scheduled for 3:PM They said they would call to confirm on the day in the morning that they will be able to service time before 2:00PMThey never did call After my calls, they said he would show up between 2-PM I stayed home from work so this is really bad
So while the hardware is good, I would suggest that you get a local service company because service out of ORLANDO Office is unprofessional

I Was very impressed with the company's efficiency and timingThey were very polite and professionalI Highly recommend Flordia Energy Water and Air

Very knowledgeable when it comes to explaining the product n as for the insular he was kind curious n very respectfulAlso after he was done he explained all the working parts n went above n behind to make sure we were comfortable n understood how it all worked

I recvd a sm flier that states receive a complimentary holiday ham or turkey by completing a short survey attached and with no purchase necessaryI mailed the form I recvd tele call on 11/from a woman named Rachel stated she had recvd my info and she needed to verify my infoAge
homeownerShe asked me about water testingI told her I had it done months ago and now have purified waterShe asked me for the name of the Company She then asked me what was my lowest electric bill, after answering her She stated I'll call you in about weeks for another environmental surveyI reminded her that the turkey in my case is complimentary and it states that after this survey, voucher would be sent

I had a new ecsystem installed yesterday I i have nothing but compliments for the installer Robert, he was well informed, professional, and quickly installed the system We have had other water systems in the last years that I have owned this house, and none improved the quality of our well water as much as this system Lets hope I'll be saying the same in a few years, but right now it is great

MIke Z*** did an excellent job in providing our routine maintenance for our Rainsoft systemHe was very knowledgeable, arrived on time and answered all of my questionsHe is an excellent representative for Florida Energy Water and Air

Florida Energy Water & Air is wonderful From the ladies answering my phone calls to the installers of each of my new purchases, this company has always been a pleasure to deal with I am the happiest with my Rainsoft water and Clean Start laundry cleaning machine But let me tell you -- as soon as Florida Energy Water & Air installed the proper material for my attic and replaced my electric hot water heater - my power bill dropped almost $during the worst months of summer! Thanks to each of you for making my house a more environmentally friendly place to live and raise a family

Excellent service from RainsoftAll details and questions were handled in a friendly detailed mannerThe water softener itself is also exceptional qualityThe cost is very high, but comparable to a whole home reverse-osmosis systemYou get what you pay for and in this case it's a great product

Florida Energy Water and Air has been servicing my Rainsoft water softener for years nowGetting appointments are easy and the staff is friendly and informativeMy current review relates to the technician who serviced me today...DurandHe arrived in a timely fashion, he asked applicable questions to understand and resolve my water-treatment concerns and most importantly, explained thoroughly every aspect of the tuprocessI accompanied him throughout the entire process and was impressed and pleased by his explanations and that he was patient enough to detail what he was doing and whyIt is because of this supreme service that I will continue utilizing Florida Energy Water & Air servicesI will be sure to ask for Durand by name on my next tune-up

Before water heater was installed the sales rep did not tell me this unit required a drainThe water drips constantly around the base of the unit
Purchased-8/4/2018, problem started immediatelyPaid with a check $5,No account# or order# on purchase agreementModel ***Jim S*** did not tell me a drain was needed for constant dripNo provision to protect area from water damage-namely rust to tank per own er's manualSpoke to someone on the phone about the drip weeks agoNo follow up to resolve my complaint

A water filtration system was installed in my homeMy family became very sick from itCompany's customer service is horribleDon't want the product
I picked up a water test kit at *** in AugustA man from FEWA came to test my waterMade promises regarding their systemMy entire family got sick including our petsCalled customer service and no one came for monthsA tech finally came when the first payment was dueThe system had not been hooked up properlyThey drilled a hole in the side of my house to install this thing which I am not happy aboutI was never told they would have to do thatTheir telemarketing dept calls often and we tel them about our issuesI have been told multiple times that someone from management would be calling me or that a higher up would be callingI still have not received that callI initially declined this product because it uses salt for filtration and I have a blood pressure issueI was guaranteed by the sales guy that I would not b

Good serviceCourteous service tech

Service Tech (Sean W***) for Rain Soft (Florida Energy Water & Air, Inc., upon arrival introduced himself and immediately explained the procedure and the bill He then, while servicing the Rain Soft Unit, explained in detail its operation/function, explaining the controls for both my wife and I MrW*** is a very qualified technician and definitely an asset to Florida Energy Water & Air (Rain Soft) R/S Mike G***

George did a great jobPleasant, friendly & courteous

My water softener had an issue, and FEWA arranged a visit for service the systemThey sent Durand and he gave us an excellent and prompt serviceDefinitely would recommend

I specifically recommend technician, Joshua B*** He puts up with a lot of crap from his customers, yet remains professional and friendly He's happy to answer questions and takes the time to explain things

I've been using this company and their products for yearsThe water quality is amazing to both drink as well as do household chores and wash withI also use their products for things such as washing dishes and clothes and have seen a real difference in the qualityI also use this company for my central air conditioningIn the years since having this service installed I have not had a single issueI have noticed a decrease in my bills though!