Discovery Marketing & Distributing Inc.

I have a brochure from the company stating "5% off any second major purchase made with Florida Energy Water and Air"They are not honoring it
I have a brochure from Florida Energy Water and Air with a 5% coupon that says: "5% off any Second Major Purchase Made With Florida Energy Water & Air" I bought a whole house water treatment system from them in July On 5/2, I bought an HVAC system from them at the cost of $4, According to their advertisement, I should receive 5% off the $4, I have called the company at *** four times and spoke to Cher, a customer service representative She keeps telling me, "They will call you back." They never do I accuse them of advertising

Just had system installed today but already the water tastes much betterNo more odorI've always used bottled water, will no longer have to do soThe sales person took his time and was very thorough and took his time explaining the systemThe installer, Christian, was very personable, took his time and did s neat and clean jobNo mess was left behind

Excellent customer service!!! Very helpful!

I had a technician out to my house the other day by the name of GregHe worked on my year old systemFound the issue very quick and fixed it at a reasonable priceHe also seemed very knowledgeableLove my Rainsoft

Excellent customer service and great attention to detailBenjamin was very nice and explained everything he needed to do to my AC unit to work to its optimum conditionThe work was done as described and at the time agreedI will recommend this company to my friends and family!!

Had a great experience with the equipment installed and my installer Tony M***Everything works perfectly and my water looks crystal clear with no more sulfur smellTony was excellentHe arrived when he said he would and wasted no time installing the equipmentHe explained everything he was doing and how everything workedThis being the first time I went from city water to well water, it gave me a peace of mind knowing exactly how my water was being cleaned before entering my houseI would highly recommend TonyHe is very friendly, very knowledgeable and very good at what he doesOverall great experience

My technician George Nwas very goodThe unit was not working properly and he knew exactly what was wrong & fixed itI highly recommend FlaPower & Water *** stars ***

The technician that I had by the name of Tony he was very professional very well organized , clean and very pleasant

Faulty equipment and bad customer serviceMonths of issues with system and no reimbursement for me missing work and incurring cost
On November 15th, I purchased a Lennox air conditioner from FEWAIt took several attempts before it was properly installed on 11/30/Then they had to come back and finish strapping it down on 12/8/and my air filter was not delivered until 1/15/The unit worked ok for a little while then on 6/23/it stopped workingThey sent out a worker to look at it and all he did was pour vinegar down the pipe and then said it was going to be $185.00, I told him that it was under warranty and he said that he could take $I paid him because I thought that this was how it was but later found out that it was not and was reimbursed by the companyOn 6/30/the machine stopped working again and I called and they sent someone outthey said that it was the thermostat and would have to come back to replace it and that still is yet to happen

Great service by Durand with RainSoft!

Foul rotten egg odor in all water (especially cold)within months of installationMultiple service agents came, but problem persists
Water softener was installed, less than months later my water started smelling like rotten eggs Scheduled service tech to come out, he came and 'fixed' the problem, but it returned When I called, the scheduler stated that once we 'bought it' it is ours and we cannot return the product even if it is defected (this was less than months after purchase!)Called and had another tech come out, he came and 'flushed' the pipes, odor went away for about days and returnedhad service managers come and both 'fixed' the problem temporarily (the foul odor keeps coming back)I was told I need a new water heater, (called my plumber and paid a lot of money for him to tell me, my water heater is fine but he replaced my anode rod with one that is compatible with water softeners...The odor still persists)My plumber stated,"if the problem was the water h

I found him professional and explained everything to me

We have been lied to about everything, from what the product does, to the price and that they would fix the damage they caused to our homer
we were given a presentation at our home that lasted almost three hours, showed us what was in our water, what we were breathing, really laid it on heavy! then gave us and offer but here's the catch you have to decide right now because quote "as soon as I walk out that door the deal goes with me!" so being completely grossed out by what we just saw we fell for itthe crew that installed the equipment put several large holes in out exterior wall and a even bigger one in our intake handler on the a/c unit the a/c is blowing into the attic yes that is where I want it, not in the house where the people arethe supervisor came out and refused to go in the attic said he was to old and too fat he would ***ume it was done rightit was nothe said he would have someone come fix the holes , when I called the company today almost a week later they sai

Sean came today for an annual cheon our soft water system He was extremely professional, and explained what he was going to do and what he did We love the system and would recommend it highly The company was very accommodating to a scheduling request that we made Thanks all of you for great customer service

David R*** great service on time fast curtious

Amazing products and very high quality! The technician is very experienced and friendlyI would recommend this technician to all my family and friends! I noticed an immediate change in the quality of my water!

Overall great experienceVery knowledgeableAnswered all my questions

Great experienceThe water test was very informativeCoffee tastes great! The customer service was prompt and good to work with

Lied to over and over againScam companyTell you anything to get the sale
Sales rep came to our home and misled us and lied to us as to what his product would do for us
On 02/07/a sales rep by the name of Edwin came to our home representing Florida Energy Water and AirHe basically told us our water was not good enough to drinkHe claimed if we purchased a water system from this company our water would be as pure as bottled water, we would use much less soap in our washer and would feel much cleaner coming out of the shower as the water would be much purerHe performed a test to show us how bad our water was, a test that took about 10-minutesAfter showing us how terrible our water was, he put a filter on our kitchen faucet and did same test and showed us how great our water could be if we just bought his system
We agreed to purchase the system that night We completed the paperworkHe put both, mine and my GF's names on the paperwork because we both lived there

The tech was proffessal fast and certiouse