Discovery Marketing & Distributing Inc.

Durand A*** did a great job He was very professional and thorough

Rainsoft was very thorough in their presentation, very courteous and attentive.The filtration system was an excellent choice for drinkable water especially in Florida

Tony and his coworker are the best in the businessesPrompt professionals courteous and willing to go the extra mile for the customerGreat team and a more Valuable asset to this companyKeep up the Great work guys

Fast friendly very informative, respectful and knowledgeable

Had solar water heater installed for $ 10,and salesmen said we would get percent back in tax rebate but does not apply to us
Purchased a solar water heater package on 9-27-for $9,970.00.Sales reps name was Rusty and he stated that we would get 30% back in taxesTax time came and because we didn't owe any taxes we were not eligebleWould never have purchased this if we had known because it is way overpriced and is not saving us what we told in electric bills.Also, after they installed the solar panel in the same spot as the old one and used the same plumbing, they told me I would have to have trees trimed in order for it to work rightIt only took them about hours to do everythingThe payment method was no payment for months and then financed through aqua financeSince we found out we would not get the 30% off, I finally contacted Jason after countless times(he would never call me back)and he told me he would look into it and get back to me.He never didKept calling

Very professiknal and courteous! He was prepared with a new electrical board at hand and installed it quickly and efficiently

Very inexperienced companyThey sold me an air conditioner that they do not know how to work on and it keeps breakingNobody answers the after hours number and they never have parts to fix somethingI wouldn't recommend this company to anyoneI bought the solar attic fan, water softener, and air conditionerBeing a loyal customer you would think things would be fixed but they have no experience on fixing anythingI had techs tell me something different

I truly, appreciate the person that came to install my systemHe wasn't only professional but his mannerisms we're respectfulThanks for the positive experience

On time, pleasant and very knowledgeable and explained everything in detail and answered all my questionsSooooo happy with this company

We bought a Rainsoft water treatment system Florida Energy Water and Air was the installing company Our installer was Devontay D*** He was on time, very professional and did an excellent jobOur installation was not an easy one and the results exceeded our expectations We are very pleased with his work

I bought a new Rainsoft Water Softener last year and schedules a maintenance call for "BEFORE 2:00PM" as I had a birthday party scheduled for 3:PM They said they would call to confirm on the day in the morning that they will be able to service time before 2:00PMThey never did call After my calls, they said he would show up between 2-PM I stayed home from work so this is really bad
So while the hardware is good, I would suggest that you get a local service company because service out of ORLANDO Office is unprofessional

My wife and I just bought our second Rainsoft systemWe absolutely love it! Every bit of our experience with this company has been top notchOur sales rep was very knowledgeableOur installer was very clean and professional and everyone else we have dealt with has been super friendlyWe will definitely keep doing business with these guys

The technician was pleasant and knowledgeableHe quickly serviced my water softening system little disruption

Durand A*** was the tech that came out to my houseHe is extremely knowledgeable and helpful to get my system up and running after hurricane MatthewPolite courteous, and made me feel as though he genuinely cared about me and my family getting quality waterMrA*** should teach a course on customer serviceVery very VERY greatfull for his help

On Nov20, 2018, called MrJason S***, O Manger, he promised to send someone for service on the same day He did not return my phone calls
On Nov19, 2018, Florida Energy Water & Air sent two people to do a tuon our water softener systemOne person was the trainee who does not know how to replace the washer in the system even, but he worked on the unit They damaged the entire system as bad water is coming into the houseThey also worked on the RO I just asked them to see the flow of the RO Both the person opened the RO and they also damaged the RO system completely
On Nov20, 2018, I called MrJason S***, Operational Manger, he promised to send someone in our home for service on the same day He failed to send someone and even failed to return my telephone calls when I left several messagesEven I called Bob H***, Vice President and he refused to take my telephone call During my telephone conversation, on Nov8, 2018, Greg threatened me to

On time, extremely knowledgeable and friendly

Very nice and quick install

The technician that installed my Water Soft system was quick and knowledgeable I give him much praise because it was a hot and rainy day with terrible mosquitos He had to climb under my house and did not complain once

Great serviceAlways available to come check out any malfunctions

Amazing products and very high quality! The technician is very experienced and friendlyI would recommend this technician to all my family and friends! I noticed an immediate change in the quality of my water!