Discovery Marketing & Distributing Inc.

Excellent service

Valdes I*** was the installer for the Rainsoft system I purchased through Florida Energy Water and AirWhat a wonderful person MrI*** was to have at our homeHe was a professional to the bone but knows a smile and kind word make all jobs easierHard working, dedicated, articulate, are a few of the words to describe MrI***Enjoyed having MrI*** with us and he represents Florida Energy in the best of light

Employees I dealt with were all polite, prompt and very knowledgeableGreat communication through entire demonstration, purchase and installation Thank you FEWA!

Sean came today for an annual cheon our soft water system He was extremely professional, and explained what he was going to do and what he did We love the system and would recommend it highly The company was very accommodating to a scheduling request that we made Thanks all of you for great customer service

Great service and great people

Rain Soft fixing equipment and send a maintenance person and charged after the job
On 2/24/the Florida Energy Water & Air, INCcame and fixed the Rain Soft equipmentA month later the Company call me for a maintenance related to the equipmentOn 3/22/the employee conducted a maintenance and after it completed it was attempt to charge me $I was confused because the company just did a month ago a repair on the equipment

Antonio was knowledgeable and professional with the installation of my rain soft systemI would highly recommend Florida Energy Water & Air

Both salesman and installer were professional getting our Rainsoft EC+ RO on the same day service

While they indicated $initial price over the phone, technician on the job never gave estimate before starting work and gave $bill at the end
I had them come out and give an estimate and perform installation of 3rd party softener and filterWhile they indicated $initial price for installation their technician did not give estimate after arriving and taking a look but rather proceeded with work and simply gave us bill over $
Worst yet was that technician never installed filter because he felt that interchangeable media inside did not have carbonHe also spent hours going to *** for parts and billed for that timeInstead of using PEX pipe like the rest of the house he used PVC
Incomplete job, no estimate up front, price more than double than quoted over the phone, and although they are installer of this equipment you would think they carry parts on their trucks that is not the case

George N*** was my tech todayHe was very courteous, professional and respectfulIt is employees like him that has made me stay with Florida Energy Water & Air for close to Secen yearsTheir Service and Equipment are of the highest quality

Service was great from start to finish Courteous, and knowledgeable

Durand was very patient and knowledgeable and answered all my questions

Quoted cost of service over phone was firm and promised with free salt delivery Bill was much higher and no salt delivered
Received unsolicited phone call from salesperson (Jawanna)on Octor promising a fixed fee of $for servicing my year old water softener with a water test, circuit check and replacement of seals or parts needed for maintenance No other charges would incur Also, she promised "boxes" of salt for the unit at no charge
On Nov1, the technician, Bryan N***, arrived and tested the water I left for a moment and returned to find he replaced the main circuit board citing signs of moisture which may be causing the system to perform its routine flushing during day and not as programmed for night I did not approve the part replacement About ounces of blue liquid was added to the salt and I was informed it was safe and intended to enhance performance of the system The total time was about minutes The technician presents a bill for

Everyone I've dealt with has been so niceVery professional and politeFast service and great experience!

We had our water system installed by Jaeson F* he did an excellent job and I would highly recommend him

Great folks to work with Always courteous and informative on the phone Installer knew his stuff As I am out of town, got updates on time of arrival Job well explained after completion Tahnk you

Had solar water heater installed for $ 10,and salesmen said we would get percent back in tax rebate but does not apply to us
Purchased a solar water heater package on 9-27-for $9,970.00.Sales reps name was Rusty and he stated that we would get 30% back in taxesTax time came and because we didn't owe any taxes we were not eligebleWould never have purchased this if we had known because it is way overpriced and is not saving us what we told in electric bills.Also, after they installed the solar panel in the same spot as the old one and used the same plumbing, they told me I would have to have trees trimed in order for it to work rightIt only took them about hours to do everythingThe payment method was no payment for months and then financed through aqua financeSince we found out we would not get the 30% off, I finally contacted Jason after countless times(he would never call me back)and he told me he would look into it and get back to me.He never didKept calling

Robert F* did a great job installing our water system Polite, punctual, tidy Went over the units with us and how to use Thanks Robert

The technician Durand A*** was very polite and explained everything in detailHe came at the time he said he would

WowFlorida Energy Water & Air, just installed my new Rainsoft home water filtration systemJean A*** my installer did a fantastic job of installing, showing me how to run my systemIf didn't leave until all my questions were satisfactorly answeredJean thanks again for the great job
Best regards, Gerald S***