DocketBird

When I *** my name it comes up showing I filed bankruptcy & has a link to their website, I asked them to remove my name & all my info from their site, *** & every other search engine, however they come back with this:
Case Removal Options
Removing your case from DocketBird is always free. We offer a separate *** removal service, which includes expedited removal of your case materials from *** searches. We charge a fee for that service because *** removals must be submitted manually to guarantee fast removal, and often require significant followup.
Please select an option below
Option 1: Free removal from DocketBird without *** removal.
This option requires you to verify your identity by providing us with your debit or credit card. In order for us to verify your relationship to the case, your last name, as it appears on your card, must match part of the case title.

Removal from DocketBird: free
*** removal service: not included
Total: free
Select
Option 2: Free removal from DocketBird, with *** removal.

If you select this option, we will remove your case from DocketBird immediately, and will also submit an expedited removal request to ***, to ensure that your DocketBird case materials do not appear in *** searches.

Price for removal from DocketBird: free
Price for *** removal request: $49.99
Total: $49.99
Select
Don't have a credit/debit card? You can still remove your case from DocketBird for free. You'll just need to validate your identity using our mail-in form. This option does not include the *** removal service.

They want to blackmail people into paying $ to remove from ***.

I am a cancer survivor and was not able to work and keep up and I had to file bankruptcy. My information has been put all over the internet and google search. I could not remove it and I am already embarrassed and I would like my personal information be removed for the world to see. I am now trying to get back on my feet. Thank you.

Hi,

I have been charged from "DOCKETBIRD CASE UPDATE" for over 6 mos. @ $9.99/ mo. on ny charge card. I have made several attempts to call or email them we/ this complaint but HAVE BEEN UNABLE TO SPEAK or TO GET ANY RESPONSE!!!!!

My name is listed on website under bankruptcy and I demand it be removed

Docketbird is a business that allows attorneys, etc. to find court information easily with a Google search by name. They charge a $59.99 fee to have this removed, which is a terrible way for them to further humiliate the individual, especially filing for bankruptcy due to financial hardship and asking for money when the person is trying to rebuild financially. I am seeking to have Docketbird stop this public information immediately.

I paid to have my case removed from docketbird records with the guarantee that they would remove the information from internet search records. While my name no longer appears on the page it used to, the page where it used to appear is still the first search result when googling my full name. I contacted them and asked them to remove my full name from the cache/index/meta data so I am no longer associated with the case, they again agreed to remove the information causing their company to be associated with my name. Again, they did not deliver. It’s been months since I have paid for a service that they haven’t completed.

My name and bankruptcy is on their website. I know that bankruptcy is public record but I did not give them authorization to post my bankruptcy. They are also asking for money to have it removed or fill out paperwork and have a notary sign it and mail it in to them to have it removed. I'm not sure if what they are doing is even legal. I want my information removed from their website.

To Revdex.com

I am a sworn Law Enforcement officer, and recently had someone obtain my physical residential address and personal information from DOCKETBIRD I am requesting immediate erasure under the “Privacy Act” to have my personal and private information “Permanently Redacted” (OPT-OUT) I am including the following information necessary to identify me: Name(s) *** Bankruptcy Court Docket Sheet Middle District of Florida (Bankruptcy) *** (flm
Thank you.

This company, which is located in Washington, bought my personal information which I never agreed to and then wants me to jump thru hoops in order to have it removed. I am NOT doing all of these numerous steps to have my personal information removed which then on their end takes months to remove. Why should I? It was never their place or right to do so and invades my privacy!

I went online (https://www.docketbird.com/cancel) and filled in the necessary information to cancel the subscription. The online form states no account is found, but I continue to be billed each month. I have contacted Docketbird to cancel my subscription via their instant message tool (on March 28th) and no one every responded. A copy is below. I'm not sure who operates this company as I can find no email or number to call them.

~~~~~~~~~~~~~~~ Instant Message Converstation ~~~~~~~~~~~~~~~~~~~~
Overbilling, Cancel subscription
You
Mar 28
I was billed twice on March 13th ($25/month) for the Docket Bird service. I tried to cancel and the cancellation page says it can't find my subscription. When I select the billing page it shows I'm getting billed, but only one charge shows. I want to cancel ALL active subscriptions and be refunded for the overbilling in March. My email is: [email address removed].

Thank you,
Jake

I paid to have my case removed from your site and I got a message saying that the site was unable to remove because someone else is paying to view my case. However you've already charged me the money to remove my personal information off your site. Please remove my personal information or return my money otherwise I will report you as scammers and I will take legal action.

Public bankruptcy records are searchable through *** and the DocketBird is extorting money to remove the *** result. It is public record but there are correct ways to request that information and only if it's relevant to you, it shouldn't appear on a search engine. The methods to remove the information are unacceptable. I am not going to (for free) provide this untrusted website my signature and ID, or (for $59.99) pay an extortion fee.

My information being provided on *** is detrimental to my safety, not just my ego if someone finds it.

3/30/2020

I had to filed chapter 13 due to a divorce. Docketbird has my bankruptcy as publicly advertised as such. I'm aware that a bankruptcy is public information, but I shouldn't have to pay $59.99 to have my name removed from their website advertising to then entire world that I filed bankruptcy. You can actually enter my name on Google and the fourth "hit" advertises my bankruptcy through Docket Bird.

Because I interact with potential clients on a day-to-day basis for my job and it will absolutely effect my Reputation, I had no other choice but to pay the $59.99, which they advertised, would be immediately removed off of Google.

It has now been over a week, my names still appears on a search on Google on Docket Bird as an "Chapter 13 Bankruptcy." I have tried to contact them 4 times now with no response.

I would like DocketBird to remove my name from their database and refund me the $59.99. If it's not removed, next stop will be to my Lawyer to file a formal complaint and take the next steps.

DocketBird has published information about me on their website without my knowledge or permission. I am trying to get it removed from their website immediately. Following directions to 'remove', DocketBird tells me it will cost me $59.99 to remove me from their site. The other option is to request a paper form via US mail, notarize, 6-8 weeks to process, etc. It is coming up on a google search for my name and this is NOT OK! This is affecting my ability to find work. I am asking them to cease and desist...NOW.

DocketBird is extorting me for money and more importantly time to have my information remove from their website. I understand bankruptcies are public but I did not consent to have it posted on their website. I feel and believe I am being blackmail, in violation of Privacy act, extorted, scammed etc. My information should be taken down without me having to send information of verification or pay so they can can make a profit. I cannot trust this is a legitimate website. If this was important to show the world to whoever google your name then it should come from the court system not a possible fraudulent website that unethically uses your information.

I contacted DocketBird and told them to remove my personal information from internet searches. They told me I had to pay them $59.99 in order for them to remove my information.

In March and May 2019 I purchased individual case files from docketbird. I have since been charged $9.99 fee for a case update, that I did not sign up for. I've sent numerous requests to their team and leadership to cancel my service and refund the funds taken from my account, but have not received any feedback from the company; and I continue to be billed for the service. I want to be clear I did not sign up for the monitoring service, only bought individual case updates, and would like this monthly monitoring service cancelled immediately and I demand a full refund for amounts removed from my account!

I paid $3.99 to download one document and they charged me $3.99 and an additional $9.99 without my authorization. I have tried calling (no way to even speak to a human) and emailing with no response. Had to end up disputing the charge with my bank.

Had requested the removal of my name in two occasions using their free mail option without any luck: *** .

They are a scam! They took my money and never removed the case. This company should be ashamed of themselves for posting people’s cases and then charging them money to take it down. Beware and spread the word on Docket Bird. They are online criminals!!