BEST service we've had in our years in AZ! Wonderful phone agent, Crystal, took interest in our immediate need and worked to get Adam G*** to us ASAP on a Saturday Adam did an EXCELLENT job...first class We love your protocol to cover the floor and work area; using footies at the door FAST & EFFICIENT...and worth every single dollar Hard to get this service let alone on a SaturdayWORTH EVERY PENNY! Thank you, Adam!!!
I didn't like the fact that they do not give you an idea or a block of time ( like from 7am to 11am)
instead you have to wait on them anywhere from 7am to 7pmThe first thing when this guy set foot in the house he started the sales pitchI just wanted my hot water flushedI had gone through the sales pitch over the phone with the first contact (Bill) when I called to find out how much the job would costThen when I told him I had heard it already, he continued to try to convince me to get a 3yr or a lifetime contractThen he wanted to get my permission to go through my whole house to check for plumbing or electrical issuesThis is way too intrusive and noseyFor all I know he could be casing the joint!!!!!! I told him NO! I just want my hot water heater flushedabout minutes later he came in and tried to show me and tell me that I needed to replace the anode something or other because it would extend the life of the hot water heaterTOO MANY HIGH PRESSURE TACTICSWHEN HE WAS DONE I HAD TO SIGN SOMETHING THAT SAID I WAS SATISFIED! How should I know if I was satisfied before a I could evaluate if the thing was working properly or not? I know that other companies are also high pressure especially if you are elderlyI think we are targeted and they try to intimidate us
and that we probably have the money in general when you live in a resort communityI am not convinced by all the "reviews"????
Cheryl G
This company is all that it projects itself to be in its commercialsPolite, efficient, thorough and definitely considerate of it's customers
Adam is definitely an employee to put on the 'keep' list !
Ernesto was an excellent technician that explained the issue and told me what was required to fix itHe was easy to talk with and very politeWorking with George Brazil is an easy choice
Earlier this year I had a wonderful experience with George Brazil and my air conditioner issuesWhen I had a plumbing issue arise, I contacted them again because of my prior experienceThis time my service person was Kevin - just like the previous George Brazil rep he was courteous, informative, provided a clear explanation of the problem and solution, quoted a reasonable price, and completed the work exceeding my expectationsIt was a rainy day, but not one iota of mud came into my home - they are very cleanliness consciousI would recommend George Brazil to anyone needing the services they provide - it is a very well run company and very customer friendly
Scottin Mdid an outstanding job installing my whole-house tankless water heater! The installation is so well done that it looks like a piece of art
Kudos Scottin!,
I love my new shower fixtures and my new toiletIt was installed fast and efficient by ColeI plan on calling when I need more work doneI am very happy with the service!
When I had a break in the waterline to the toilet tank at PM, I called for emergency repairThe workman who showed up (in a reasonable time) was courteous, competent and finished the repair in short order I was pleased with the service and the repair
George Brazil sent Eric out to replace my hot water heater He did a GREAT job! Polite and informative I have replaced several hot water heaters; he was the best technician yet! Would use George Brazil again!
I have George Brazil for my AC work, and just recently tried them for the first time for some electrical workGabriel Swas the assigned technician, and was greatHe explained all of the steps, arrived during the scheduled window, and did an excellent job with the actual workWould highly recommend
Very good service and professional
Fast, experienced and trusted service! They met all of my expectations and then some
Professional, efficient, courteous
BEST service we've had in our years in AZ! Wonderful phone agent, Crystal, took interest in our immediate need and worked to get Adam G*** to us ASAP on a Saturday Adam did an EXCELLENT job...first class We love your protocol to cover the floor and work area; using footies at the door FAST & EFFICIENT...and worth every single dollar Hard to get this service let alone on a SaturdayWORTH EVERY PENNY! Thank you, Adam!!!
I didn't like the fact that they do not give you an idea or a block of time ( like from 7am to 11am)
instead you have to wait on them anywhere from 7am to 7pmThe first thing when this guy set foot in the house he started the sales pitchI just wanted my hot water flushedI had gone through the sales pitch over the phone with the first contact (Bill) when I called to find out how much the job would costThen when I told him I had heard it already, he continued to try to convince me to get a 3yr or a lifetime contractThen he wanted to get my permission to go through my whole house to check for plumbing or electrical issuesThis is way too intrusive and noseyFor all I know he could be casing the joint!!!!!! I told him NO! I just want my hot water heater flushedabout minutes later he came in and tried to show me and tell me that I needed to replace the anode something or other because it would extend the life of the hot water heaterTOO MANY HIGH PRESSURE TACTICSWHEN HE WAS DONE I HAD TO SIGN SOMETHING THAT SAID I WAS SATISFIED! How should I know if I was satisfied before a I could evaluate if the thing was working properly or not? I know that other companies are also high pressure especially if you are elderlyI think we are targeted and they try to intimidate us
and that we probably have the money in general when you live in a resort communityI am not convinced by all the "reviews"????
Cheryl G
The service I received today was terrific and the technician was also absolutely wonderful
This company is all that it projects itself to be in its commercialsPolite, efficient, thorough and definitely considerate of it's customers
Adam is definitely an employee to put on the 'keep' list !
Ernesto JDid a great job! He was very professional and efficientThank you
Great people to do business with, always on time and they are very honest !
The man that was here yesterday was pleasant and seemed very knowledgeableHe fixed the problem and took the time to explain it to us
Ernesto was an excellent technician that explained the issue and told me what was required to fix itHe was easy to talk with and very politeWorking with George Brazil is an easy choice
Earlier this year I had a wonderful experience with George Brazil and my air conditioner issuesWhen I had a plumbing issue arise, I contacted them again because of my prior experienceThis time my service person was Kevin - just like the previous George Brazil rep he was courteous, informative, provided a clear explanation of the problem and solution, quoted a reasonable price, and completed the work exceeding my expectationsIt was a rainy day, but not one iota of mud came into my home - they are very cleanliness consciousI would recommend George Brazil to anyone needing the services they provide - it is a very well run company and very customer friendly
Scottin Mdid an outstanding job installing my whole-house tankless water heater! The installation is so well done that it looks like a piece of art
Kudos Scottin!,
I love my new shower fixtures and my new toiletIt was installed fast and efficient by ColeI plan on calling when I need more work doneI am very happy with the service!
When I had a break in the waterline to the toilet tank at PM, I called for emergency repairThe workman who showed up (in a reasonable time) was courteous, competent and finished the repair in short order I was pleased with the service and the repair
Raul V*** was our service tech and di an excellent job in identifying our electrical problem and providing advice regarding repairs
George Brazil sent Eric out to replace my hot water heater He did a GREAT job! Polite and informative I have replaced several hot water heaters; he was the best technician yet! Would use George Brazil again!
I have George Brazil for my AC work, and just recently tried them for the first time for some electrical workGabriel Swas the assigned technician, and was greatHe explained all of the steps, arrived during the scheduled window, and did an excellent job with the actual workWould highly recommend
John with George Brazil Plumbing is a jewel He was courteous, very friendly and knowledgeable Enjoyed having him work on my electric
Fernando Ortega is an excellent and intelligent plumber He is neat, thorough and dedicated to his work