While logging on to my credit union account to pay bills on a Sunday morningI noticed a debit in the check register from this company, I did not recognize the company so I flagged it for the credit union to reviewThey called me the next morning and said I would have to contact this company to inquire about what these charges were for and provided a phone number that they had found while researching my issue I called this company and they wanted my account number, I told them I didn't have an account with them and why were they debiting my checking account without my authorizationI gave them my name, my SSAN and they could not find any record of me in their system but still refused to return my moneyThey said they would call back after they "looked" into itNo return call so I called back and got another rude customer service rep who insinuated that it was I who was trying to scam them for money!! They wanted my bank statement so they could "look" into it, I told them all I h
Definitely they are running a scam They hold your payment that was sent prior to due date and then claim you owe a late fee I know it does not take days to receive mail from Gaand they claim they have not received my payment They will not let you talk to the manager either I would NEVER do business with them again
Complaint taken over phone by Revdex.com Staff - lj
Account number *** Consumer advised the company not to deduct funds from his checking accountThe company was made aware that he would send payments by money order Company has tried to withdraw money several timesIn August and SeptemberOver draft fees$Bank waved the other feesCalled company this morningThey refused to send refund for overdraft feesConsumer has to close the accountFile a dispute with the bank
UCFS has had poor customer service every time I have called them on the phoneThey act like they have better things to do with their time then their jobI've sent in many payments but they never show up in the systemAfter making payments neither of them showed up against the balance
This company is a complete scamWhen I bought a puppy from the pet store they chose this company to finance her throughive now had them for years now and its been nothing but a hassleEvery time I call and try to make a payment, the line keeps ringingNo matter what tike of the day it isDue to their lack of customer service my payments are lateThen they tack on their late feesAbout a week after me calling relentlessly, they call my phone while im at work from all kinds of numbers to "collect a debt." When I try calling back, of course there is no answerIt just keeps ringing and ringingAnother time was whwn I actually did get a hold of them and the guy told me that since I was late on a payment that if I schedule that late payment and the next payment together that they would take off the late feesI agreed and he saod he was going to schedule themNext month I get a call from a woman from UCFS stating that I am months late on my paymentsI explain to her the situation in which the guy said he had them scheduledShe had the guys name on file that I dealt with and spoke to him about itHe then told her he must have forgotten to put them in the systemSo she comes back and tells me what he said and couldnt veleive it herselfI got charged the late fees and she apologized for his mistakes Every month it is one thing after another with themI even try paying on the websote but every time I try that the website is down!!!! I will be re financing through a REAL companyI am so sick and tired of dealing with this terrible businessI sure hope they fix things or people will be out of jobs when they go under
A lady named Rebeca with the "rainbow vacuum" came to my home to do a demoThe demo went well and we chose to enter into a "demo program" where we would do demos to keep the vacuum for freeAt the end, before I chose to go through with the program, I specifically asked her if we could be billed for the vacuum if we did not complete the demo within the daysShe said yes of course! We believed her, and as she was having me sign paper work, she stated all of this paper work is stuff I've already gone over with you, and pushed me to sign it quicklyA few days go by and she has me call the verification departmentI do and I tell them I want to be billed, not auto drafted from my accountWe have been waiting for a bill or honestly any information from this company, and received nothingYesterday, they auto drafted my account (after I confirmed with Rebecca and the finance company that we would be billed) and they over draft my accountMy husband kept attempting to call Rebecca'
I signed up with Kirby a few years ago and applied for creditHOWEVER, I returned the product and cancellation notice within hours and YOU still put this on my credit report???
I will make sure you are shut downYou are a fraud!
I don't know what people are so up in arms at UCFS aboutThey're not Kirby, they just handle the financingIf you have issues with how the Kirby Company does its business (rightly so, considering how sleazy many Kirby salesmen are), you should be contacting your dealer or the Kirby company directlyOther than that, the finance company does its jobMy only personal complaint is that they don't notify you over returned payments for over days after the factBut that's more a problem with my bank than UCFSOther than that, they've been courteous, professional, and helpful and worked with me to make sure my bank's error didn't screw my credit
I have received a payment book from this company for a product that I didn't finance through them This booklet was received by me in December, 2018, around the Christmas Holiday It was in a envelope with my name on it But, the booklet with my name on it and all the way through it was addressed to *** *** *** ** *** *** ** ***My address is *** *** *** *** ** ***After contacting this company I was told that it was for a *** ***purchased from *** *** *** I told them that I puchased a *** over 1/year ago and was financed by *** *** and was in good standing with themThe representative Ashley stated that she had this happen to someone else who had paid her's off Ashley took my information, said that they would investigate, suggested that I call ***, she gave me their number and the name of the owner That I did and I talked to their representative Irish Irish said that she would have the owner *
This company appears to hold payments I'm not sure if it's to collect more interest or not??? I have now made two payments that were held The first in the amount of $48.22, which finally "posted" after my bank contacted them The second payment in the amount of $was to "payoff" the balance This is the amount I received from my account on their company website I made the payoff on September 29, Today is October 10th...nothing has posted to my account, and I see more interest has accrued
I sent a message to the company on September 23rd and another on October 8th
Negative credit rating on my credit reportThey said it was due to a late paymentI have my account set up on autopay and have not been late in over a yearThen on the last payment I got a letter saying a negative credit report was sentI never received anything saying that I owed and that anything was lateHow can it be late when it is set up on autopayI immediately paid it off when I got sent the negative credit letter
Over charged on interest Payoff goes up after making payments $ to $ payments are always on time I’ve been paying off $2,for years I feel they are over charging me
This is regarding a billing issue with United Consumer Financial Services’ outdated websiteI attempted to change my banking information online through their website to be debited from another account as the one they had on file I was no longer going to useI received multiple calls from different agents at very inconvenient times of the dayWhen I was able to pick up their call they informed me my account was late and I kept telling them that I recently changed my banking information online they kept saying could be a delayed in postingI continued to receive calls from them each time I would tell them the same thingOne agent finally asked what browser I used to access their website I told him I used ***; then I was informed their website only works for Internet ExplorerI attempted to resolve the issue by calling in I spoke to one of their agents who was very rude and did not even listen to my issue and just kept arguing with me like I was trying not to pay the billI fina
This company shows that I borrowed a larger amount than I did I have my finance papers and I did not sign anything where I borrowed over more dollars This place is a complete rip off They give loans for businesses that are selling misleading information I have spoke with them several times and each time they tell me something different about my balance And when you call them, you are lucky if the automated service doesnt tell you that they are unable to take your call due to increase call volume Why is Revdex.com allowing places like this to steal consumers money and be on the list of Revdex.com This company is fraud and DO NOT DO BUSINESS WITH THIS COMPANY OR ANYONE THEY FINANCE LOANS FOR And just for an FYI I financed a puppy from a pet store that UNITED CONSUMERS does business with I was told the puppy was a specific breed and after DNA testing found out they LIED And this company did not care that the pet store did this The representative I spoke with told me that they
Theyve been charging mr for overyrswhen I try to show its paid off, they insist I still owe iteresrt and penaltiesI suffer greatly from depression and anxiety and I cant take it any ore Please helpIve ended up paying twice the amount of purchase
VERY dishonest! We set up automatic payment withdraws in the beginning of our contractNow,at the end of our loan,the VERY day after we paid our last payment,we get a phone call stating we did not pay our first payment on timeThe man on the line was so confused stating our account did not make sense that he transferred me to a "manager" She was the rudest,most condescending person I've had the displeasure of speaking withShe told me she was "sorry I didnt know what a simple interest loan was" Are you kidding me? I told her I did not understand how we could have a late first payment when we set up automatic paymentsIt seems they do this regularly after reading these complaintsSo,we have collected interest on a "late" paymentShe told me she would talk with someone about the charges and send out some paperwork,this was on Dec.23.,I have yet to hear a thingI will NEVER recommend this business
***A man came to the house and showed me this vacuum that clean and all kinds of stuffI agree to buy it if they would drop the price to something reasonableFirst it was then then then lastly I been paying faithfullyThen a few weeks pass and it stop workingTold them and someone was suppose to come fix itNever did then I just put it in my closet and forgotCall again for them to pick it up they said they cantTold them to cancel my account and realized that they are still taking money out my accountToday I get a letter saying im late a payment and threaten to report it to credit bureauTold them id pay it but want it canceled afterward and they said they not going to do thatWhat to do?
We were contracted to make eighteen payments of $March 1st was our last paymentWe even talked to customer service to confirm thisOn April fist a payment was taking out of the bankNot only did it short our account by $but it caused us to have $in overdraft feesI have call them for three days in a row and all they say is s supervisor will call backAnd that we still owe money
So I bought a Kirby VacuumMy wife and I love the the product I have worked in finance for years So when I spoke to the salesman I asked how much this vacuum would cost meHe said $2200, so I said no He said he could knock off $and give me a $credit for my old vacuum So it would be $ I agreed to that This vacuum does everything I expected and moreI asked how the interest worked and he said just like when you buy a car A little goes to principal and the rest to interest each payment So if I ever want to pay it off just call They gave me or days to start paying and after taxes and fees the total was almost $ They told me month at $unless I pay it off earlySo I figured I would pay it off in months when I got my taxes I called to pay it off and they said I owed $ I flipped out They said I had months at $a monthI told them what I was informed about paying the balance down and not having to pay all the interest with the principalThey said that is not the kind of loan I got They said I had to pay in months or all the interest would be addedI told them the sales man covered this with me verbally and guaranteed I had a simple interest loanThe rep refused to transfer me to a supervisor and ended up hanging up on me Not once have I had a good experience calling themTo busy with life and kids to keep fighting, I gave upBut I had to report this horrible company
While logging on to my credit union account to pay bills on a Sunday morningI noticed a debit in the check register from this company, I did not recognize the company so I flagged it for the credit union to reviewThey called me the next morning and said I would have to contact this company to inquire about what these charges were for and provided a phone number that they had found while researching my issue I called this company and they wanted my account number, I told them I didn't have an account with them and why were they debiting my checking account without my authorizationI gave them my name, my SSAN and they could not find any record of me in their system but still refused to return my moneyThey said they would call back after they "looked" into itNo return call so I called back and got another rude customer service rep who insinuated that it was I who was trying to scam them for money!! They wanted my bank statement so they could "look" into it, I told them all I h
Definitely they are running a scam They hold your payment that was sent prior to due date and then claim you owe a late fee I know it does not take days to receive mail from Gaand they claim they have not received my payment They will not let you talk to the manager either I would NEVER do business with them again
Complaint taken over phone by Revdex.com Staff - lj
Account number *** Consumer advised the company not to deduct funds from his checking accountThe company was made aware that he would send payments by money order Company has tried to withdraw money several timesIn August and SeptemberOver draft fees$Bank waved the other feesCalled company this morningThey refused to send refund for overdraft feesConsumer has to close the accountFile a dispute with the bank
UCFS has had poor customer service every time I have called them on the phoneThey act like they have better things to do with their time then their jobI've sent in many payments but they never show up in the systemAfter making payments neither of them showed up against the balance
This company is a complete scamWhen I bought a puppy from the pet store they chose this company to finance her throughive now had them for years now and its been nothing but a hassleEvery time I call and try to make a payment, the line keeps ringingNo matter what tike of the day it isDue to their lack of customer service my payments are lateThen they tack on their late feesAbout a week after me calling relentlessly, they call my phone while im at work from all kinds of numbers to "collect a debt." When I try calling back, of course there is no answerIt just keeps ringing and ringingAnother time was whwn I actually did get a hold of them and the guy told me that since I was late on a payment that if I schedule that late payment and the next payment together that they would take off the late feesI agreed and he saod he was going to schedule themNext month I get a call from a woman from UCFS stating that I am months late on my paymentsI explain to her the situation in which the guy said he had them scheduledShe had the guys name on file that I dealt with and spoke to him about itHe then told her he must have forgotten to put them in the systemSo she comes back and tells me what he said and couldnt veleive it herselfI got charged the late fees and she apologized for his mistakes Every month it is one thing after another with themI even try paying on the websote but every time I try that the website is down!!!! I will be re financing through a REAL companyI am so sick and tired of dealing with this terrible businessI sure hope they fix things or people will be out of jobs when they go under
A lady named Rebeca with the "rainbow vacuum" came to my home to do a demoThe demo went well and we chose to enter into a "demo program" where we would do demos to keep the vacuum for freeAt the end, before I chose to go through with the program, I specifically asked her if we could be billed for the vacuum if we did not complete the demo within the daysShe said yes of course! We believed her, and as she was having me sign paper work, she stated all of this paper work is stuff I've already gone over with you, and pushed me to sign it quicklyA few days go by and she has me call the verification departmentI do and I tell them I want to be billed, not auto drafted from my accountWe have been waiting for a bill or honestly any information from this company, and received nothingYesterday, they auto drafted my account (after I confirmed with Rebecca and the finance company that we would be billed) and they over draft my accountMy husband kept attempting to call Rebecca'
I signed up with Kirby a few years ago and applied for creditHOWEVER, I returned the product and cancellation notice within hours and YOU still put this on my credit report???
I will make sure you are shut downYou are a fraud!
I don't know what people are so up in arms at UCFS aboutThey're not Kirby, they just handle the financingIf you have issues with how the Kirby Company does its business (rightly so, considering how sleazy many Kirby salesmen are), you should be contacting your dealer or the Kirby company directlyOther than that, the finance company does its jobMy only personal complaint is that they don't notify you over returned payments for over days after the factBut that's more a problem with my bank than UCFSOther than that, they've been courteous, professional, and helpful and worked with me to make sure my bank's error didn't screw my credit
I have received a payment book from this company for a product that I didn't finance through them This booklet was received by me in December, 2018, around the Christmas Holiday It was in a envelope with my name on it But, the booklet with my name on it and all the way through it was addressed to *** *** *** ** *** *** ** ***My address is *** *** *** *** ** ***After contacting this company I was told that it was for a *** ***purchased from *** *** *** I told them that I puchased a *** over 1/year ago and was financed by *** *** and was in good standing with themThe representative Ashley stated that she had this happen to someone else who had paid her's off Ashley took my information, said that they would investigate, suggested that I call ***, she gave me their number and the name of the owner That I did and I talked to their representative Irish Irish said that she would have the owner *
This company appears to hold payments I'm not sure if it's to collect more interest or not??? I have now made two payments that were held The first in the amount of $48.22, which finally "posted" after my bank contacted them The second payment in the amount of $was to "payoff" the balance This is the amount I received from my account on their company website I made the payoff on September 29, Today is October 10th...nothing has posted to my account, and I see more interest has accrued
I sent a message to the company on September 23rd and another on October 8th
Negative credit rating on my credit reportThey said it was due to a late paymentI have my account set up on autopay and have not been late in over a yearThen on the last payment I got a letter saying a negative credit report was sentI never received anything saying that I owed and that anything was lateHow can it be late when it is set up on autopayI immediately paid it off when I got sent the negative credit letter
Over charged on interest Payoff goes up after making payments $ to $ payments are always on time I’ve been paying off $2,for years I feel they are over charging me
This is regarding a billing issue with United Consumer Financial Services’ outdated websiteI attempted to change my banking information online through their website to be debited from another account as the one they had on file I was no longer going to useI received multiple calls from different agents at very inconvenient times of the dayWhen I was able to pick up their call they informed me my account was late and I kept telling them that I recently changed my banking information online they kept saying could be a delayed in postingI continued to receive calls from them each time I would tell them the same thingOne agent finally asked what browser I used to access their website I told him I used ***; then I was informed their website only works for Internet ExplorerI attempted to resolve the issue by calling in I spoke to one of their agents who was very rude and did not even listen to my issue and just kept arguing with me like I was trying not to pay the billI fina
This company shows that I borrowed a larger amount than I did I have my finance papers and I did not sign anything where I borrowed over more dollars This place is a complete rip off They give loans for businesses that are selling misleading information I have spoke with them several times and each time they tell me something different about my balance And when you call them, you are lucky if the automated service doesnt tell you that they are unable to take your call due to increase call volume Why is Revdex.com allowing places like this to steal consumers money and be on the list of Revdex.com This company is fraud and DO NOT DO BUSINESS WITH THIS COMPANY OR ANYONE THEY FINANCE LOANS FOR And just for an FYI I financed a puppy from a pet store that UNITED CONSUMERS does business with I was told the puppy was a specific breed and after DNA testing found out they LIED And this company did not care that the pet store did this The representative I spoke with told me that they
Put a collection on my credit that's not mines,will not validate the depth or prove to me it's mines
Theyve been charging mr for overyrswhen I try to show its paid off, they insist I still owe iteresrt and penaltiesI suffer greatly from depression and anxiety and I cant take it any ore Please helpIve ended up paying twice the amount of purchase
VERY dishonest! We set up automatic payment withdraws in the beginning of our contractNow,at the end of our loan,the VERY day after we paid our last payment,we get a phone call stating we did not pay our first payment on timeThe man on the line was so confused stating our account did not make sense that he transferred me to a "manager" She was the rudest,most condescending person I've had the displeasure of speaking withShe told me she was "sorry I didnt know what a simple interest loan was" Are you kidding me? I told her I did not understand how we could have a late first payment when we set up automatic paymentsIt seems they do this regularly after reading these complaintsSo,we have collected interest on a "late" paymentShe told me she would talk with someone about the charges and send out some paperwork,this was on Dec.23.,I have yet to hear a thingI will NEVER recommend this business
***A man came to the house and showed me this vacuum that clean and all kinds of stuffI agree to buy it if they would drop the price to something reasonableFirst it was then then then lastly I been paying faithfullyThen a few weeks pass and it stop workingTold them and someone was suppose to come fix itNever did then I just put it in my closet and forgotCall again for them to pick it up they said they cantTold them to cancel my account and realized that they are still taking money out my accountToday I get a letter saying im late a payment and threaten to report it to credit bureauTold them id pay it but want it canceled afterward and they said they not going to do thatWhat to do?
We were contracted to make eighteen payments of $March 1st was our last paymentWe even talked to customer service to confirm thisOn April fist a payment was taking out of the bankNot only did it short our account by $but it caused us to have $in overdraft feesI have call them for three days in a row and all they say is s supervisor will call backAnd that we still owe money
So I bought a Kirby VacuumMy wife and I love the the product I have worked in finance for years So when I spoke to the salesman I asked how much this vacuum would cost meHe said $2200, so I said no He said he could knock off $and give me a $credit for my old vacuum So it would be $ I agreed to that This vacuum does everything I expected and moreI asked how the interest worked and he said just like when you buy a car A little goes to principal and the rest to interest each payment So if I ever want to pay it off just call They gave me or days to start paying and after taxes and fees the total was almost $ They told me month at $unless I pay it off earlySo I figured I would pay it off in months when I got my taxes I called to pay it off and they said I owed $ I flipped out They said I had months at $a monthI told them what I was informed about paying the balance down and not having to pay all the interest with the principalThey said that is not the kind of loan I got They said I had to pay in months or all the interest would be addedI told them the sales man covered this with me verbally and guaranteed I had a simple interest loanThe rep refused to transfer me to a supervisor and ended up hanging up on me Not once have I had a good experience calling themTo busy with life and kids to keep fighting, I gave upBut I had to report this horrible company