These crooks have taken advantage of my fatherHe is mentally and physically ill Vietnam vetHe is on a fixed income and has paid $1000s of dollars towards a piece of *** vaccuum that he doesn't needThis company's business model is meant to take advantage of poor and disabled peopleDo not engage in business with them of any kindThey should be ashamed of themselvesLook at their Wikipedia pagea door to door salesman raped someone! Shame on this company
*** chose to use them as the financeIt's under my sister's nameI immediately set up to have payments taken out of my account which took them months to start doingEven after they started taking out payments, my sister was receiving phone calls and letters saying they were receiving nothingI started paying online and noticed the account balance NEVER changed even after I would pay $I did this once every two weeks maybe times until I noticed and they've been taking $out of my account every month with the account balance still over $This needs to STOP because they are robbing me blind and more than likely destroying my sister's creditAbsolutely ridiculous
Checking my credit report and found that United Consumer Financial have reported that my account is past due by days which is inaccurateMy score has drop by points just on them being untruthfulThey are the only one showing on my report for as payingI would like for that company to be investigate by all the negative reviews I have read
This account had been disputed numerous times for being fradulentI have sent the requested payer work back to this collection agency to verify that this is fradulent and does not belong to meI’m not sure if it’s been lost in the mail or they just haven’t reslondedThis account is hurting my credit by reporting negative and inaccurate informationI’m being punish for something that does not belong to me
I have an account and was paying on time until last year when I became unemployed and missed several payments I called an set up a payment arrangement for $to be drafted out of my account every month until I could pay moreI was told that the monthly draft would keep my account in good standingI just checked my credit report and found that this account is being reported every month as being late and overdueI called and the representative I spoke with told me that although I am paying something I still have a $late fee and a back balance of $569.00, and that I will continue to receive a late fee every month until I pay $$This was never explained to me when I set up the payment arrangementI explained to him that I am still not able to pay that amount and asked what is the point of paying anything if I will still continue to have a late fee added every monthAt this rate I will never be able to pay off the amount and continue to just add to the loanI asked wh
I purchased a Kirby 9/29/from a door to door salesmanThe agreement was months same as cash and no payments for the first daysMy first payment was due 1/19/I paid 1/18/however was changed a late fee of $I called in and was educated there was a websiteI created an account only to learn the $I agreed to was now $and I was charged a late fee for the months of Novand Decnonetheless the first payment was not due until 1/19/I asked about this and it was explained "that's how the system worksI went online to Revdex.com and looked over the history of this company only to realize they have jacked customers over in the pastI call and spoke with the following folks, ***, *** *** and *** who were all condescending and unprofessionalThe fact is they do not listenI have a contract with the terms I agreed to and faxed a copy as requestedAfter speaking with *** on several occasions he confirmed the copy of the contract was receivedBottom Li
I have been trying for two days to call this company and I keep reaching a message about "high customer volume" and to call back after pmwhich is the time the company has listed as their closing time So I tried their log in site, set up a user name and password and I keep getting an "invalid entry" message I finally gave up and left a phone message to await a call-back I need to make a payment and this has been a most frustrating experience Next time I need financing, it will not be with this company
I had a sales rep from Kirby enter my home and sell a vacuum to me The date was 12/10/ I canceled my contract with this company on the due date, which was days later I also sent a copy of a signed cancellation notice to the address provided on my contract on 12/12/
The days is past due, where the sale rep had to pick up the property I waited the days, and since I have not heard anything from you until recently, I no longer have possession of the property I also have changed address, and I no longer live in NYS
A sales representative sold me a Kirby vacuum cleaner at a discounted rate He told me the total price would be $ Now, I have come to find out that my contract includes a financing charge of nearly $additional dollars, which I was unaware of and never informed of by the sales representative
I have been filing a dispute with this company for years in regards to an account fraudulently opened under my name and they have failed to provide me with investigation results and continue to report it on my credit reports as accurateWhen indeed the informs inaccurate
I fell onto hard times after I purchased my Kirby Vacuum I was receiving calls almost daily from this company harassing me to pay (not uncommon for financial companies), and they even went as far as to ask me to take money out of my 401k or ask friend and family for money to pay them back After my wife found a job I started to become more financially stable, I got pack onto my regular payments with them after agreeing to this with one of their reps over months later, I'm still receiving letters from them and they're still reporting me to the credit bureaus and threatening to send me to collections even though they've still been taking my monthly payments
;august 13, A demonstrator M*** came asked to do a demonstration as part of some competitionHe and his team kept insisting this was to help them get points to go to Las VegasEverything was about points, then I find the points is for me to keep the vacuum and try it for days(since it was late evening on Saturday he extended to the 17th), with no cost to meI didn't like to sign an agreement, but I did when he showed me all the outlines of how I will not be penalized and they will come back knowing I don't want itI just had to try it for daysI called on August at 11:am and spoke with Kelly and canceledShe informed me that I also had to mail in the signed formedI received numerous messages to call the company backM*** spoke with me claiming, his points won't be honored if I called, and kept insisting that I call back and undo and do it the way the contract states, I have to mail inI refused, he said they would be by the next dayI went to the post
WTF
They are the most annoying company in phone calls I have ever experienced
Getting reading to get GMA or Local news to do a story
Loose my telephone number and never call me again
Rudest sales people ever
And I am an account manger to strategic accounts
How could you employee such rude people
Very disappointed in this finance company I have financed many items in my life and I have NEVER had the pay off amount be more than what I financed it for I understand that payments go towards interest in the beginning I did not expect to have them go directly towards principal I did not expect to pay accrued interest on top of my finance amount even though I've made two payments towards interest I would not recommend this finance company to anyone nor would I purchase any item from any business that used this company
After purchasing through this company with the promise that my purchase would help with my disability and the promise that if within one year it did not work out for me because of my disability that it could be returned and the loan would be cancelled and not go against my creditWhen ai called within a few months, they told me to call the store so I didThe store said the contract is with UCFS not the storeSo back to UCFS and they refused to helpI went back and forth trying to get help and got no whereThe comoany continued to bill me and calls me up to times per day wanting money but nor willing to discuss the contract terms they violatedIn the meantime I am stuck with a product I cammot use and a bill on my credit reportThey refused to honor their own contract so that should void the entire contractBut they wont talk about it
I cancelled my contract for a Kirby Vacuum Cleaner with *** *** *** within the days allowed I sent my cancel contract certified through the *** *** *** *** I inform *** *** that the contract was cancel and gave them my tracking numberI received a call from Kyle O J*** letting me know he would be picking up the vacuum cleaner and he picked up on September 15, I then received a call from United Consumer Financial Service Company letting me know that the contract was never cancel and the product was never received from *** Horizon United Consumer Financial Service representative then asked me did I get a receipt upon returning the Kirby to Kyle I did not but I do have him on my home surveillance camera picking up the item I also received the contract back in the mail from the U.S Postal service stating it could not be delivered
I financed my *** product with this company and I 've had nothing but bad experiences with making paymentsThe tell you to go online make payments and the system obviously has a glitch and continues not to post to customers' accountsThey have caused me to a 30+ day late payment on my credit file due to their unprofessional customer service as wellI called in to make a payment on 3/and the rep took my account info but never applied my payment and then I didn't know this until after my account was 30+ days late when the collection calls startedAlso I have attempted to make payments and occasions as well as set up automatic payments and that has not been done either...At this point I don't know what else to do seeing as though I'm now stuck with this company
(Complaint entered by Revdex.com staff - LST) On Wednesday 05/31/17, Consumer signed contract for 24.99% financing on a vacuum with shampooer attachment Consumer says the actual cost of financing is $43.03% and the shampooer attachment vacuum does not extract water The contract says he can cancel within "business days" so he called on Monday at 09:a.mto cancel - within the business day requirement Company seller/manager did come out that Monday to refund a portion of the taxes paid and said he would return the next day to pick up the unit He never returned and Consumer still has the unit
I have had problems with this service due to the fact I explained to the Gentalman at my door, that I was disabled and could not afford a Kirby nor could I push one The Gentalman told me if I would just let him bring it in he would get points for it His supervisor was in the van outside my house I can't remember what the points were for but he knew my condition and position before he entered my home He showed what the vacume could do then told me it was easy to use, Well he talked me into the purchase of the kirby Well months Later I called and explained it was extremely hard to use and with my disability there was no way I could use it They explained abruptly that I only had days to cancel I explained to the lady I had not even used it in days, and I would be glad to have my daughter or son-n-Law drop it off at there door At that time the lady at the office started getting very angry with me I spoke with a few people that explained that they themselves had prob
Sometime around May 2015, I had just pulled up in my yard with my mother(By the way I just rented a house and had to get another vehicle, so I knew I would not be able to do anything else) I didn't even get out of my car good before this sales rep barged into my house trying to get me a vacuum cleanerminutes had passed he brings in another rep with the vacuum cleaner to show me how it worksHe spends at least an hour talking to me and showing me how good it worksI told the sales rep I couldn't afford it right nowHe said he understoodStill pressuring me to get the vacuum cleaner, before I knew it I'm setting up payment plans, for a 13,vacuumSo now months in I'm making $payments on a vacuum cleanerJanuary of I run into financial troubleSo I stopped the check to UNITED, now they have illegally obtained information on family members and their businesses looking for me, which my aunt is threatening to call the policeBecause I never volunteered any in
These crooks have taken advantage of my fatherHe is mentally and physically ill Vietnam vetHe is on a fixed income and has paid $1000s of dollars towards a piece of *** vaccuum that he doesn't needThis company's business model is meant to take advantage of poor and disabled peopleDo not engage in business with them of any kindThey should be ashamed of themselvesLook at their Wikipedia pagea door to door salesman raped someone! Shame on this company
*** chose to use them as the financeIt's under my sister's nameI immediately set up to have payments taken out of my account which took them months to start doingEven after they started taking out payments, my sister was receiving phone calls and letters saying they were receiving nothingI started paying online and noticed the account balance NEVER changed even after I would pay $I did this once every two weeks maybe times until I noticed and they've been taking $out of my account every month with the account balance still over $This needs to STOP because they are robbing me blind and more than likely destroying my sister's creditAbsolutely ridiculous
Checking my credit report and found that United Consumer Financial have reported that my account is past due by days which is inaccurateMy score has drop by points just on them being untruthfulThey are the only one showing on my report for as payingI would like for that company to be investigate by all the negative reviews I have read
This account had been disputed numerous times for being fradulentI have sent the requested payer work back to this collection agency to verify that this is fradulent and does not belong to meI’m not sure if it’s been lost in the mail or they just haven’t reslondedThis account is hurting my credit by reporting negative and inaccurate informationI’m being punish for something that does not belong to me
I have an account and was paying on time until last year when I became unemployed and missed several payments I called an set up a payment arrangement for $to be drafted out of my account every month until I could pay moreI was told that the monthly draft would keep my account in good standingI just checked my credit report and found that this account is being reported every month as being late and overdueI called and the representative I spoke with told me that although I am paying something I still have a $late fee and a back balance of $569.00, and that I will continue to receive a late fee every month until I pay $$This was never explained to me when I set up the payment arrangementI explained to him that I am still not able to pay that amount and asked what is the point of paying anything if I will still continue to have a late fee added every monthAt this rate I will never be able to pay off the amount and continue to just add to the loanI asked wh
I purchased a Kirby 9/29/from a door to door salesmanThe agreement was months same as cash and no payments for the first daysMy first payment was due 1/19/I paid 1/18/however was changed a late fee of $I called in and was educated there was a websiteI created an account only to learn the $I agreed to was now $and I was charged a late fee for the months of Novand Decnonetheless the first payment was not due until 1/19/I asked about this and it was explained "that's how the system worksI went online to Revdex.com and looked over the history of this company only to realize they have jacked customers over in the pastI call and spoke with the following folks, ***, *** *** and *** who were all condescending and unprofessionalThe fact is they do not listenI have a contract with the terms I agreed to and faxed a copy as requestedAfter speaking with *** on several occasions he confirmed the copy of the contract was receivedBottom Li
I have been trying for two days to call this company and I keep reaching a message about "high customer volume" and to call back after pmwhich is the time the company has listed as their closing time So I tried their log in site, set up a user name and password and I keep getting an "invalid entry" message I finally gave up and left a phone message to await a call-back I need to make a payment and this has been a most frustrating experience Next time I need financing, it will not be with this company
I had a sales rep from Kirby enter my home and sell a vacuum to me The date was 12/10/ I canceled my contract with this company on the due date, which was days later I also sent a copy of a signed cancellation notice to the address provided on my contract on 12/12/
The days is past due, where the sale rep had to pick up the property I waited the days, and since I have not heard anything from you until recently, I no longer have possession of the property I also have changed address, and I no longer live in NYS
A sales representative sold me a Kirby vacuum cleaner at a discounted rate He told me the total price would be $ Now, I have come to find out that my contract includes a financing charge of nearly $additional dollars, which I was unaware of and never informed of by the sales representative
I have been filing a dispute with this company for years in regards to an account fraudulently opened under my name and they have failed to provide me with investigation results and continue to report it on my credit reports as accurateWhen indeed the informs inaccurate
I fell onto hard times after I purchased my Kirby Vacuum I was receiving calls almost daily from this company harassing me to pay (not uncommon for financial companies), and they even went as far as to ask me to take money out of my 401k or ask friend and family for money to pay them back After my wife found a job I started to become more financially stable, I got pack onto my regular payments with them after agreeing to this with one of their reps over months later, I'm still receiving letters from them and they're still reporting me to the credit bureaus and threatening to send me to collections even though they've still been taking my monthly payments
;august 13, A demonstrator M*** came asked to do a demonstration as part of some competitionHe and his team kept insisting this was to help them get points to go to Las VegasEverything was about points, then I find the points is for me to keep the vacuum and try it for days(since it was late evening on Saturday he extended to the 17th), with no cost to meI didn't like to sign an agreement, but I did when he showed me all the outlines of how I will not be penalized and they will come back knowing I don't want itI just had to try it for daysI called on August at 11:am and spoke with Kelly and canceledShe informed me that I also had to mail in the signed formedI received numerous messages to call the company backM*** spoke with me claiming, his points won't be honored if I called, and kept insisting that I call back and undo and do it the way the contract states, I have to mail inI refused, he said they would be by the next dayI went to the post
WTF
They are the most annoying company in phone calls I have ever experienced
Getting reading to get GMA or Local news to do a story
Loose my telephone number and never call me again
Rudest sales people ever
And I am an account manger to strategic accounts
How could you employee such rude people
Very disappointed in this finance company I have financed many items in my life and I have NEVER had the pay off amount be more than what I financed it for I understand that payments go towards interest in the beginning I did not expect to have them go directly towards principal I did not expect to pay accrued interest on top of my finance amount even though I've made two payments towards interest I would not recommend this finance company to anyone nor would I purchase any item from any business that used this company
After purchasing through this company with the promise that my purchase would help with my disability and the promise that if within one year it did not work out for me because of my disability that it could be returned and the loan would be cancelled and not go against my creditWhen ai called within a few months, they told me to call the store so I didThe store said the contract is with UCFS not the storeSo back to UCFS and they refused to helpI went back and forth trying to get help and got no whereThe comoany continued to bill me and calls me up to times per day wanting money but nor willing to discuss the contract terms they violatedIn the meantime I am stuck with a product I cammot use and a bill on my credit reportThey refused to honor their own contract so that should void the entire contractBut they wont talk about it
I cancelled my contract for a Kirby Vacuum Cleaner with *** *** *** within the days allowed I sent my cancel contract certified through the *** *** *** *** I inform *** *** that the contract was cancel and gave them my tracking numberI received a call from Kyle O J*** letting me know he would be picking up the vacuum cleaner and he picked up on September 15, I then received a call from United Consumer Financial Service Company letting me know that the contract was never cancel and the product was never received from *** Horizon United Consumer Financial Service representative then asked me did I get a receipt upon returning the Kirby to Kyle I did not but I do have him on my home surveillance camera picking up the item I also received the contract back in the mail from the U.S Postal service stating it could not be delivered
I financed my *** product with this company and I 've had nothing but bad experiences with making paymentsThe tell you to go online make payments and the system obviously has a glitch and continues not to post to customers' accountsThey have caused me to a 30+ day late payment on my credit file due to their unprofessional customer service as wellI called in to make a payment on 3/and the rep took my account info but never applied my payment and then I didn't know this until after my account was 30+ days late when the collection calls startedAlso I have attempted to make payments and occasions as well as set up automatic payments and that has not been done either...At this point I don't know what else to do seeing as though I'm now stuck with this company
(Complaint entered by Revdex.com staff - LST) On Wednesday 05/31/17, Consumer signed contract for 24.99% financing on a vacuum with shampooer attachment Consumer says the actual cost of financing is $43.03% and the shampooer attachment vacuum does not extract water The contract says he can cancel within "business days" so he called on Monday at 09:a.mto cancel - within the business day requirement Company seller/manager did come out that Monday to refund a portion of the taxes paid and said he would return the next day to pick up the unit He never returned and Consumer still has the unit
I have had problems with this service due to the fact I explained to the Gentalman at my door, that I was disabled and could not afford a Kirby nor could I push one The Gentalman told me if I would just let him bring it in he would get points for it His supervisor was in the van outside my house I can't remember what the points were for but he knew my condition and position before he entered my home He showed what the vacume could do then told me it was easy to use, Well he talked me into the purchase of the kirby Well months Later I called and explained it was extremely hard to use and with my disability there was no way I could use it They explained abruptly that I only had days to cancel I explained to the lady I had not even used it in days, and I would be glad to have my daughter or son-n-Law drop it off at there door At that time the lady at the office started getting very angry with me I spoke with a few people that explained that they themselves had prob
Sometime around May 2015, I had just pulled up in my yard with my mother(By the way I just rented a house and had to get another vehicle, so I knew I would not be able to do anything else) I didn't even get out of my car good before this sales rep barged into my house trying to get me a vacuum cleanerminutes had passed he brings in another rep with the vacuum cleaner to show me how it worksHe spends at least an hour talking to me and showing me how good it worksI told the sales rep I couldn't afford it right nowHe said he understoodStill pressuring me to get the vacuum cleaner, before I knew it I'm setting up payment plans, for a 13,vacuumSo now months in I'm making $payments on a vacuum cleanerJanuary of I run into financial troubleSo I stopped the check to UNITED, now they have illegally obtained information on family members and their businesses looking for me, which my aunt is threatening to call the policeBecause I never volunteered any in