Driver Support

we have sent a refund through.  Please allow 3 to 5 business days for credit to post back to your account. thank you  support

Complaint: [redacted]
I am rejecting this response because: I want my money back, no questions asked, I told you this the other day.
. 
Regards,
[redacted]

we will issued a refund back to the customer credit card account.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards, [redacted]

We will refund the last two charges  through your credit card but the other two we will have to  mail you a paper check because they  are too old to process through our credit card processor. We will mail you a check  for $ 19.98 to the address you provide to ...

Revdex.com. thank you  support

REfund has been issued back to your credit card, please allow 3 to 5 business days for credit to post to your account.
 
thank you  support

Complaint: [redacted]
I am rejecting this response because: I also received an email from Driver Support today after  my Revdex.com complaint. Their email states the refund will take up to 15 days....

That is what I was told at the beginning of January  and I still don't have it. Another 15 days is a month and that is not acceptable.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

we have refunded the customerthank you support

Revdex.com Corporate Office1005 La Posada DriveAustin, TX 78752
Re: [redacted]
Dear Ms. [redacted],
[redacted] purchased Driver Support with Active Optimization on September 12, 2015, BetweenSeptember 12, 2015 and November 3, 2015, [redacted] successfully...

installed 4 drivers and installedthe software on 3 different computers, in which he used all the licenses he purchased. On November 9,2015, the customer disputed his purchase of Driver Support with his bank. Driver Support submitted tothe customer's bank documentation showing [redacted] agreeing to the terms and conditions of thepurchase and refund policy. Proof was also submitted that Ski Miedema has used the software and allthe licenses associated with his purchase. Please contact me if you have any additional questions.Sincerely,[redacted]VP of Operations[redacted]

Complaint: [redacted]
 
I am rejecting this response because:
You caused the problem by preventing the [redacted] software from installing.   You forced me to agree to  your supposed fix.  What it did was message up the network settings so I couldn't finish installing the printer software. I had to have an [redacted] licensed technician fix the problem. That is why the cost is $100.98
Regards,
[redacted]

we have sent a refund through.  Please allow 3 to 5 business days for credit to post back to your account.
 
thank you  support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

We will refund the purchase, please allow 3 to 5 business days for credit to post back to your card.

we will mail a check to the below address.  [redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]

We will  refunded.  Please allow 3 to five business days for credits to appear.We did  not hack in the person account, they purchased  our service on Oct 25, 2017 and downloaded three different  drivers.Downloads were a audio driver, intel chipset driver and intel...

rapid  storage driver. Thank you  support

Thank you for your great service as I have been reimbursed already. Thanks again, [redacted]

we will issued a refund and and cancel  the account.

we have issued a refund back to your credit card.  Please allow 3 to 5 business days for credit to post.