DST Asset Manager Solutions, Inc.

Complaint ID [redacted] -[redacted]Thank you for contacting the Revdex.com regarding your recent stay with one of our Best Western properties.I would like to assist you further with this matter, however I need to know the name and location of the Best Western...

property.Please contact me directly at [redacted]Thank you kindly in advance and looking forward to hearing from you.Sincerely[redacted]Best Western International

File [redacted]Dear [redacted],Thank you for contacting the Revdex.com regarding your reservation with the Best Western Seven Seas on October 3, 2017.   I sincerely apologize for this unfortunate situation and can understand how upsetting this is.I will be following up with...

the hotel manager regarding your concerns and get back with you as quickly as possible.Sincerely,Elizabeth C[redacted]Best Western International[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

File [redacted]Dear Mrs. [redacted],Thank you again for talking my call.  It was a pleasure to speak you and assist you with this matter.Thank you kindly for accepting the $40 check offer and it will be sent to you as quickly as possible.If you have any additional questions or feedback, please do...

not hesitate to contact me directly.Sincerely,Elizabeth ColeBest Western International

File [redacted]Dear [redacted],Thank you for contacting the Revdex.com regarding this issues with the previous Best Western Mountain Villa Inn & Suites in Canton, GA.I sincerely apologize for this unfortunate situation.    I reviewed the case file ([redacted]) and it...

indicates that you only stayed one night at the alternate hotel and our office did send you a Best Western gift card for the rate difference for the one night that you stayed.   As you did not stay the 2nd night, there would be no rate difference reimbursement for that day.  Our office is only able to cover the rate difference for the night that you actually stayed at the alternate location.   I again sincerely apologize for this.Please let me know if you have any additional questions or concerns.Sincerely,Elizabeth C[redacted]Best Western International

File [redacted]Hello [redacted],I will make sure our Rewards department is reviewing this and get back to you as quickly as possible.Sincerely,Elizabeth C[redacted]Best Western International

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may...

update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

File [redacted]Dear Mr. [redacted],Thank you for contacting the Revdex.com regarding your experience with a Best Western property.To better assist you with this matter, please provide tne name and location of the Best Western Hotel.Thank you kindly in advance and I look forward to hearing...

back from you.Sincerely,[redacted]Best Western International