East Coast TVs

I want to change my desired outcome/settlement as follows: It was an absurd fraud.In order to prevent the victim such as me, I demand ths strongest punishment.I don't want to keep my order.(The company already cancelled my order arbitrarily) I ask the company to turn back my check by certified mail as soon as possible

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] Merchant has agreed to refund $I find this acceptableRegards, [redacted]

we spoke to the customer he got his receiver he is happy

The customer ordered the tv on the 27th and he got -7-bus days ground shipping and it takes or days to ship he should have the tv by the 14th we reached out to the customer and he is satisfied

This is the second order this customer made the first order was shipped and it was in transit to [redacted] he called to cancel the order and replace a new order at a lower price which is fine we had to wait for the first order to come backto reship the new order during that time the tv was sold out we are getting new stock on the 12th we will shipp his new order for

I spoke to your husband and told him that the tv was shipping on 03/16and it did ship you will have it in 7-bus days from the 03/enjoy your new tv

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

I have called the customer and sent the customer a email asking if he received his TV and the sound bar I am awaiting his response

Complaint: [redacted] I am rejecting this response because: An attempt was made to cancel via telephone and the representative hung up the phone I have tried via FAX, EMAIL and also sent them a certified letter but the resistance is evident and continuous Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is the least East Coast TV's could doI had to argue, fight, pressure and ultimately open a claim with the Revdex.com after East Coast TV's literally lied to me regarding what they are responsible for as a businessHad I not known better, they would have gladly continued with taking advantage of me Regards, [redacted]

Please call me at [redacted] to help hyou

THE CUSTOMER WAS REFUNDED IN FULL ON 02/7/

Complaint: [redacted] I am rejecting this response because: I have spoken with them numerous times only to be told, all but one time, to get lostAnd yesterday I was hung up onI don't understand why it is so difficult to put whatever they have to say in writingI am also not sure whose phone number I would be calling - there is no contact information Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: Yet more of the upsell to a " [redacted] " panelSorry, but this isn't good business or honest advertisingTelling me it was a foreign panel because of some text in the description - how are people going to read that statement and know this? It was also stated during the call that there are two [redacted] models on the websiteThis isn't trueThere's only the one listedAnd it's still listed as "in stock", when it isn'tHere's the search on your website: [redacted] And again, contacted [redacted] (USA) and asked if they had information about the "foreign panels from (first South Africa, then the location changed to Panama mid-call)"I'm not trying to be a champion of justice or something hereJust stop falsely advertisingThe [redacted] USA response:Dear [redacted] Thank you for your inquiry about the [redacted] import modelsThere are two models of this television, but both contain the same panelOne is sold in Japan under a Kanjii model number, and the American [redacted] is the export modelThe difference between EU, SA and USA packaging is simply the power adapter and cord is appropriate to the company of importAll of the [redacted] panels are the same TN panel for that export, Manufactured by [redacted] LimitedI recommend that you purchase from one of our authorized distributors or on the [redacted] online shop Regards, [redacted]

We will you give a $I found a store that sell it for 3299.00the company is very reputable it has an A PLUS rating with Revdex.com [redacted] ***

Complaint: [redacted] I am rejecting this response because: I called again today and Tony didn't answerI left my phone number for the 30th+ time and have received no response.Same as the other 30+ times I have called East Coast TVsWorst and most unprofessional place I have ever dealt withWhat a rip off business!!! Why do you allow them to stay in business? Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: They contacted me and said they would cancel my order or I would have to wait weeks I chose to wait, however, they have still engaged in and fraudulent advertising The website said the TV was in stock and thatit would be shipped in 1-days After the order was made, I was contacted and told weeks for shipping Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:I never received a message from you or the company so how could I have responded to it!? Nothing has been resolved and I do not wish to close this case! If I am suppose to hear something from the company, please keep the complaint open until I do hear something! Regards, [redacted]

Please call [redacted]

Complaint: [redacted] I am rejecting this response because: I am rejecting this response because: You need to honor the price of the [redacted] [redacted] that is listed on your websiteThat is the only US version of the [redacted] made and the only one that you have in your websiteIf you want to make a deal as you suggest, please do so in writing Regards, [redacted]