East Coast TVs

Complaint: ***
I am rejecting this response because:
I already called them times, and will not waste any more time calling them I have delegated the problem to *** *** and ordered the goods from *** ***
Regards,
*** ***

Complaint: ***
I am rejecting this response because:
I demand the campany should send the confirmation mail for cancelling my order and the tracking number for my check to me
Regards,
*** ***

10/19/03:03PMCREDIT$1,527.20*** ***AuthCodeTransID ***the customer was refunded in full as the customer requested

Please call *** *** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and
find that this resolution is satisfactory to me
Regards,
*** ***

The card was refunded in full

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, based on the number of complaints against this business for the same practice at several review sites, I ask that the complaint be left opened until the check promised is received and actually cashes. 
Regards,
[redacted]

customer was never charged for there to be a restocking fee.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted]. Merchant has...

agreed to refund $260.00. I find this acceptable. Regards, [redacted]

Complaint: [redacted]
I am rejecting this response because, all I was given in the reply from the business  was a phone # to call. I called it and it ended up being the cell number to the rep that originally hung up on me yesterday . I tried to...

explain what the call was in regards too but the man who answered the call ([redacted]) interrupted my explanation before I could finish and/ or offer other options that I would be willing to accept .The only answer he gave me was, He said he would call me tomorrow. He then proceeded to hang up again.  
Regards,
[redacted]

This is the second order this customer made the first order was shipped and it was in transit to [redacted]he called to cancel the order and replace a new order at a lower price which is fine we had to wait for the first order to come backto reship the new order  during that time the tv was...

sold out we are getting new stock  on the 12th we will shipp his new order for 3074.00

we have contacted a service center and they are working to exchange the tv for the customer

The customer ordered the tv on the 27th and he got -7-10 bus days ground shipping and it takes 1 or 2 days to ship he should have the tv by the 14th we reached out to the customer and he is satisfied

Please call me at [redacted]to help hyou

This tv was shipped before the customer made a complaint we reached out to him he is completely satisfied

we reached out to the customer and he is happy

I spoke to your husband and told him that the tv was shipping on 03/16and it did ship you will have it in 7-10 bus days from the 03/17 enjoy your new tv

We cancelled the order and refunded him in full

Complaint: [redacted]
I am rejecting this response because:
They contacted me and said they would cancel my order or I would have to wait 2 weeks.  I chose to wait, however, they have still engaged in false and fraudulent advertising.  The...

website said the TV was in stock and thatit would be shipped in 1-2 days.  After the order was made, I was contacted and told 2 weeks for shipping. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
I haven't received a tracking number yet. I will answer when the trucking company calls me.
Regards,
[redacted]