East Coast TVs

Please call [redacted] ask for [redacted] c[redacted]

PLEASE CALL [redacted]

We will you give a $150.00 I found a store that sell it for 3299.00the company is very reputable it has an A PLUS rating with Revdex.com[redacted]
[redacted]

Complaint: [redacted]
I am rejecting this response because: of customers service is very rude and I need a tv $1974 as invoice they sent to me but I need free express shipping and still we haven't got tracking info
Regards,
Parul Dungarani

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is the least East Coast TV's could do. I had to argue, fight, pressure and ultimately open a claim with the Revdex.com after East Coast TV's literally lied to me regarding what they are responsible for as a business. Had I not known better, they would have gladly continued with taking advantage of me. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I called again today and Tony didn't answer. I left my phone number for the 30th+ time and have received no response.Same as the other 30+ times I have called East Coast TVs. Worst and most unprofessional place I have...

ever dealt with. What a rip off business!!! Why do you allow them to stay in business?
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
Yet more of the upsell to a "[redacted]" panel. Sorry, but this isn't good business or honest advertising. Telling me it was a foreign panel because of some text in the description - how are people going to read...

that statement and know this? It was also stated during the call that there are two [redacted] models on the website. This isn't true. There's only the one listed. And it's still listed as "in stock", when it isn't. Here's the search on your website: [redacted]
And again, contacted [redacted] (USA) and asked if they had information about the "foreign panels from (first South Africa, then the location changed to Panama mid-call)". I'm not trying to be a champion of justice or something here. Just stop falsely advertising. The [redacted] USA response:Dear [redacted]Thank you for your inquiry about the [redacted] import models. There are two models of this television, but both contain the same panel. One is sold in Japan under a Kanjii model number, and the American [redacted] is the export model. The difference between EU, SA and USA packaging is simply the power adapter and cord is appropriate to the company of import. All of the [redacted] panels are the same TN panel for that export, Manufactured by [redacted] Limited. I recommend that you purchase from one of our authorized distributors or on the [redacted] online shop.
Regards,
[redacted]

THE CUSTOMER WAS REFUNDED IN FULL ON 02/7/16

we have answered the costumers email on on  [11/12/2014 01:08PM] we responded via email "will ship wall mount "

I would like to pull back my complaint #  [redacted] I did receive the TV.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

We reached out to the customer and he is going to get back to us on which tv he wants we offerd a $200.00 discount on any model for inconvenience

Complaint: [redacted]
I am rejecting this response because:I never received a message from you or the company so how could I have responded to it!?  Nothing has been resolved and I do not wish to close this case!  If I am suppose to hear something from the...

company, please keep the complaint open until I do hear something!
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I prefer to have all communications in writing from now on.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response. ...

If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

we spoke to the customer he got his receiver  he is happy

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and find that this resolution isn't satisfactory to me, until I physically receive the shipment and I'm able to confirm that I received all original items as ordered, on 13OCT14, and I will not be able to do that until my items arrive to my home of record via the delivery company.
Regards,
[redacted]

PLEASE CALL [redacted]

Complaint: [redacted]
I am rejecting this response because: I am rejecting this response...

because: You need to honor the price of the [redacted] that is listed on your website. That is the only US version of the [redacted] made and the only one that you have in your website. If you want to make a deal as you suggest, please do so in writing. 
Regards,
[redacted]

we reached out to the customer and he is satisfied

Complaint: [redacted]
I am rejecting this response because:
All communication with this business will be by email. Since I have been given false information on numerous occasions, I must have everything in writing. 
Regards,
[redacted]