Elder's Ace Hardware of Chattanooga, Inc.

Great company Have used them for at least years The technicians are very friendly, very capable, and very informative I have a Gold plan with the company, which covers a spring checkup of my A/C and a fall checkup of my furnace I have infrequently needed service on my HVAC over the years, but when I did need it, they've been very responsive

Ernie & Zack did a very professional installationHappy with the resultAir handler, Humidifier, new Thermostat, exterior Heat Pump

Steve Lwas very professional in the manner that he approached the problem and through in his completion of the call and insuring that no additional issues would come up later

From quote to install of the furnace, I only have positive things to say about ApolloGreat price and great service just can't be beat

My electrician, Chris, was warm, professional, and thorough I recommend him and Apollo Home for reliable service They may not be the least expensive in the area, but they are dependable and batheir work

Apollo responded quickly, competently and affordably

Wonderful experience Received a phone call and text to indicate technician on the way; he showed up on time, was cheerful, courteous and cleaned up afterward He also gave me quotes on two other jobs in an itemized and timely manner

We had a gentleman named Adam H*** and he could not have been more courteous and friendlyHe did a fine job and cleaned up whatever mess he madeI would recommend his service highly!

Victor arrived on time and was able to quickly see what the problem was with our sump pump, outline our options, and perform the work efficiently I highly recommend Victor, as well Apollo Home for any services you might need We've had plumbing (twice), electrical, and heating/air conditioning service from them in the last few months and are very, very satisfied

I am an experience DIY handyman, but I know when to call in the professionals Apollo and Chris *** fit the description to a "T"! When Chris arrived (and he arrived exactly when promised) with his helper Chris Q, they quickly diagnosed the issue and offered several possible solutions Chris J called the home base to see if someone could cover their next stop so they stay to work on my problem That did not work out, so we scheduled a return visit, at my convenience Chris J gave me a "worst case scenario" estimate, so I would not be surprised It was right about what I expected, based upon my own DIY experience Chris J also reviewed the Apollo Service Plan with my wife and myself and left the material to review at our leisure NO HARD SELL, just the facts and figuresWhen Chris J returned (again, right on time) for the rescheduled visit (without Chris Q, who was on another call); he double checked everything and as we discussed the options available, he came up a new one that did not require opening walls, or running new wires everywhere He was able to make the repair, to my complete satisfaction, for a sixth of the original estimate Chris was very courteous and friendly at all times I enjoyed and appreciated his banter and his expertise We will be using Apollo for many more home repairs, if everyone there is as top shelf as Chris

We have used Apollo for over twenty years The service they provide is second to none Here is an example why Recently we had to replace our year old central air unit After the new system was installed, we noticed that it was not holding the temperature setting on the hottest part of the day Apollo first had a technician come out to inspect the new unit and make minor adjustments After another hot day, it still could not hold the temperatureI emailed my sales person and the service department to let them know the new system was not performing as expected It was explained that our house was right on the border of needing a larger size, and admitted that they missed the mark We were offered a higher tonnage unit of the same model at no additional chargeApollo has a 100% satisfaction guarantee, and backed it up with no hassle at all The replacement unit was expertly installed, with superb metal work, even better than the initial install This is how great companies handle the occasional problem, and keep customers for life

Rick was punctual and worked quicklyThe whole installation was completed in about four hoursI was impressed

My family experienced outstanding service from Dustin W*** at Apollo The sump pump in our basement did not work after some heavy rains and we needed help to replace the sump pump Dustin was very courteous, friendly, and polite and did an amazing job of discussing our options and then replacing the sump pump He then stayed at our home to verify that the pump was appropriately workingJust a terrific person! Apollo is very fortunate to have Dustin on their team

Chris J was not only nice to use, but very sweet to our cats while providing great service

Mike Hand Jason did a great job installing our new AC units and air handlers They were efficient, timely, neat, and friendly We´re very happy with the work and highly recommend them

I see why this company has great reviewsEveryone I work with was great and did a great jobI got furnaces installed and one of them was in a small crawl space and it was a nightmare for them to installthey were getting cut up trying to reach things and had to do all the work on there kneesby the time they were done they were so glad to be donebut they never complained and did a great jobOh and when calling to set up appointments it was never more than days for someone to come out to the house

In the last weeks I've encountered Apollo field specialists as our systems underwent evaluations and ultimately had some repair work completedThe staff are highly trained and extremely competentThey are geeks in a good way, explaining and showingKeep up the good work!

Devin and Matt did a great job in providing and installing a bypass line for our kitchen sink drainThey handled the challenge in a very professional manner and I would highly recommend this team to all our fiends and neighbors

Prompt, professional, capable, FriendlyLeft the jobsite very clean

Frank B*** was very efficient and thorough when he did my electrical inspection and did not leave a mess