Elder's Ace Hardware of Chattanooga, Inc.

My AC unit was not workingI called the number off my AC unit to get to ApolloThe guy that answered the phone went over basic info with meI informed him while on the oh I need that my grandmother had purchased the unit and she is now deceasedHe told me it was no problem to transfer the warranty to my name as the warranty was on the unit and not with the person that purchased itI was told that within an hour someone from dispatch would contact me to set up an appointment timeAbout minutes later the original gut I spoke with called me back and stated that "after talking with my supervisor, I was told that I cannot transfer the warranty, so it will result in additional fees to repair the unit." I told him that was fine as my unit had to be fixedThat is when he told me that because I no longer had a warranty on the unit they could not get someone out to fix it todayHe told me that t he earliest they could get someone out would be Friday or possibly on Monday(Today is We

Able to diagnose and fix an electrical problem in no time without charge

Needed an eston new hot water heaterRon from Apollo came to the house and did a through inspection of the current water heater and supplied a detailed report of the water heaters that could be installed

John Scame to my condo today and did a great job getting my water heater and piping repaired for the coming winterHe was knowledgeable, professional, and personableI was very please with the work he did and the manner in which he did it I would be very happy to have him provide plumbing services for me in the future

Able to diagnose and fix an electrical problem in no time without charge

Josh Gfrom Apollo Home services my gas furnace todayHe was friendly, kind to my dog and me, did a thorough job and explained what he had doneI have been an Apollo customer for at least yearsI recommend them highly

Love Apollo !!! Have used them for over years and love my Platinum plan!
Had a new service person come today to check on my a.cunitAll the service people at Apollo are great but have to say the Steve D*** was truly outstanding!!! VERY personable and answered all of my many questions with honesty and great suggestions!!!
I highly recommend this gentleman for your Apollo service needs

Greg did a great jobHe explained everything to meHe let me know exactly what he was doing and how long it would take to get the part and perform the laborHe was excellent! He wore boot covers which I appreciate very muchHe was very nice to me and my cats too! I would recommend Greg to everyoneThanks!

Service Technician (Patrick B.) completed his work professionally and to my total satisfaction, answered my questions completely and even gave some recommendations for our safety

My electrician Chris J*** was very professional and personable He took care of my electrical issues and was a pleasure to work with He explained things as he went along and made me feel comfortable with performance He even wheeled my trash can back up to the house from the curb I wouldn't hesitate to request him again for any electrical work I need done

Jason from Apollo did a great job installing my new furnaceHe was very professional, knew his business, was efficient and cleaned up after the job

I recently had my furnace stop heating so I called Apollo because I am signed up on a yearly plan with themThey came out to my house within an hour and had the issue solved in minutesThe tech offered a cost saving solution to my problem as wellI Couldn't be happier with them!!

Our boiler furnace went out Tuesday evening (a month after it was given an "ok" winter checkup); although Apollo responded to the phone call quickly and courteously, there was no boiler technician available that evening; we finally got service the next afternoon (degrees inside the house); hrs later, the furnace went out again, and we were once again told that no boiler technician was available
that evening The service man came out the next day, but the unavailability of a technician to promptly service products installed by Apollo in relatively extreme weather conditions, leaves the customer somewhat concerned The people at Apollo very nice, and once they get to your house, they are very nice - but the lack of sufficient service technicians is not good; not that they don't know it's cold out there and that a lot of people have boilers for heat and they were the ones who
installed the boiler in the first placepoor planning on their part

This company can not be trusted They sell defective products and refuse to replace them They repaired the new furnace they sold me on three separate occasions and told me each time that the furnace was not constructed correctlyThis has been over the course of less than three weeks
Their management takes no responsibility for what they sell All they want to do is sell

I contacted Apollo Home two weeks ago for an estimate on air conditioning repair for a leaking ac unitSomeone came to my house, said I need a new evaporator coil and quoted me a price, including laborThey sent another person out to give me a quote for replacing the whole unitThe called me every day for a few days to schedule an appointment, even though I had asked for a few days to figure out how I could pay for itI finally scheduled an appointment for Saturday August between 10-amI scheduled this a week and a half in advance as I am only available on Saturdays as I am a single mom and I work during the weekThe day of the supposed install I received a call ten minutes before their expected arrival time where they said they were trying to pick up the part but the warehouse was closed on Saturdays They told me they would just come on Monday instead I asked how we can resolve this as I will not be home on Monday and I had scheduled this appointment well enough in ad

Apollo Heating & Air Conditioning - Ricky F quickly diagnosed the problem that had shut down my furnace - a non-repairable motor He drove from Hyde Park to Winton road, obtained and installed the new motor, as well as some replacement tubing I was grateful to have my furnace working within hours of notifying Apollo

Friendly, on time, great job

Josh D, the Apollo service tech, was friendly, courteous, and completed the work in a timely manner

Excellent service very nice young man and well trained

Recently, my air conditioner was not circulating cool air throughout my house Daniel did an excellent job explaining the cause of my air conditioning problem Daniel also did an excellent job explaining different options to fix my air conditioning problem Daniel's attention to detail and professionalism is the reason why I choose Apollo for all of my home maintenance needs