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Elder's Ace Hardware of Chattanooga, Inc.

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Reviews Elder's Ace Hardware of Chattanooga, Inc.

Elder's Ace Hardware of Chattanooga, Inc. Reviews (524)

I am so thankful to Marcel and Zach RFor the replacement of our furnace The location in the attic created a challenge, but they approached the work with total confidence They were extremely professional, courteous, communicated fully and often and worked without stopping all day...even in the heat of the day! Thank you for your hard work!

Drew is friendly, helpful, knowledgeable, clearly very experienced, and able to convey his knowledge and experience in a way that has made a noticeable improvement in our comfort level here in our homeI really appreciate his kind help

Excellent service, arrived on time, courteous and knowledgeable about the work performed on servicing my furnace; honest and trustworthy

We had five different service calls from Apollo, and five different technicians All were courteous and competent, going out of their way to explain the situationI would especially like to single out Ernie B***, who installed a new gas furnace and filter unitErnie is extremely competent and a wonderful personAs we have been accustomed to with Apollo the work is flawless, the area left as cleaner or cleaner than when the work started, and all debris was hauled awayWe have been dealing with Apollo for all our HVAC and plumbing work for over five years now, and we feel the pricing is very good and the service invariably excellent

Max was very helpful and presented me with several options to fix my plumbing problem He got the job done and I am now able to shut off the water to my outside hose spigots for the winter He also answered some questions I had about other plumbing things, like an expansion tank for my water heater The Apollo technicians I have worked with have always been friendly and helpful, and take the time to explain things if you need to know what is going on

Well done, good service

Technician was great and very helpfulStill waiting for the email from the office telling us what was doneThis is not the first or the second time we have not recieved this notification in a timely manner

Victor arrived on time and was able to quickly see what the problem was with our sump pump, outline our options, and perform the work efficiently I highly recommend Victor, as well Apollo Home for any services you might need We've had plumbing (twice), electrical, and heating/air conditioning service from them in the last few months and are very, very satisfied

ApolloHome did an electrical upgrade on my condo today They also installed ceiling fans They came on time, were pleasant throughout, and cleaned up after themselves They even brought my trash/recycle cans back into the garage for me

Very pleased with the knowledge of DevinHe spent the necessary time to resolve our plumbing backup

Steve did a great jobHe explained everything as he went and finished up in no time, even though he had to go to get parts

Steve D*** carefully examined our 13-year-old furnace and diagnosed the problem, explaining everything clearly He also warned about a possible danger from carbon monoxideI decided to go for a new furnace instead of replacing several expensive parts of the old oneI appreciate Steve's expertise, friendliness, and professionalism

Chris Q***, from Apollo Heating, is an exceptional representative of ApolloIf you are looking for a knowledgeable and professional electrician, Chris is the company representative you want in your home

Steve was absolutely phenomenal! Super kind and honest throughout the entire processHe not only did our quote but also the work neededSuch a great company!

I had a great service experience with Brandon of Apollo HomeHe was on time, correctly diagnosed some major problems with our heating systems, and took immediate actionHe also patiently answered all of our questions, and gave sound adviceI recommend him and Apollo Home to anyone else with home service needs

The service and the technicians were very good, but seemed very pricey

Service today 5/19/Josh Darrived on time went straight to workcompleted the inspection and service in a timely fashionFound a problem and took care of itI have been a customer of Apollo for approxyears

apollo heating and cooling

Avoid this company! Found out the techs get a commissionPaid for a monthly service planWas told , incorrectly, that a part was not working correctlyAfter the tech left the unit stopped workingOne tech caused the problemCalled later in the evening and was told incorrectly no techs were availableRequested to be contacted by the ownerNever happenedCalled back later in the evening, got the answering service and the on call tech was dispatchedHe missed the problemMost recent credit card statement showed a billing for the monthly service planI got to pay for poor service and lousy treatment

Excellent Company They are always on time and neat and clean The techs are happy to speak to you and keep you in the loop as to what they are doing and why

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