Elder's Ace Hardware of Chattanooga, Inc.

I had a problem with water leaking under my kitchen sink and it was a weekend I called Apollo on Sunday morning and they said they would send someone that afternoon Steve L showed up at 5pm and found that in addition to a loose fitting, the garbage disposal had also become loose Since another plumber with Apollo had installed the garbage disposal about a year ago, Steve said that all the repairs and the service call would be free, covered by my warrantee He also explained why the one fitting kept coming loose and explained my options to fix it He was extremely informative and helpful

I was very pleased with the service provided by tony today on my furnace and air conditioner they came the very next day

My AC unit was not workingI called the number off my AC unit to get to ApolloThe guy that answered the phone went over basic info with meI informed him while on the oh I need that my grandmother had purchased the unit and she is now deceasedHe told me it was no problem to transfer the warranty to my name as the warranty was on the unit and not with the person that purchased itI was told that within an hour someone from dispatch would contact me to set up an appointment timeAbout minutes later the original gut I spoke with called me back and stated that "after talking with my supervisor, I was told that I cannot transfer the warranty, so it will result in additional fees to repair the unit." I told him that was fine as my unit had to be fixedThat is when he told me that because I no longer had a warranty on the unit they could not get someone out to fix it todayHe told me that t he earliest they could get someone out would be Friday or possibly on Monday(Today is We

apollo employees are polite, respectful and very knowlegeable of their businesswe have been with them for sometime and are always pleased