Electotronics

I ordered a simple latch weeks ago They said they expected some more weeks ago and would ship one out priority on Aug *** I have inquired with emails and phone calls with no response Here it is Sept [redacted] and not a word

Hi ***,Your order has shipped and is showing to be delivered todayYour tracking number is [redacted] and you can track it on [redacted] Please let us know if you have any further questions or concerns.Sincerely, [redacted]

Customer was never chargedAuthorization was voided

At this time, I have been contacted directly by Electotronics, LLC regarding complaint ID [redacted] , however my complaint has NOT been resolved because: I was contacted by email on August [redacted] Stating that the credit card had not been processed and it would take to days for it to be processed and it still have not been processedAttached is a screen shot of the last communication between the business and my IT manager In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hi [redacted] ,This order has definitely been refunded already on the ***It was refunded to a card ending in ***It does not seem like it was a [redacted] account that you usedPlease check your card ending in [redacted] it should already posted at least days agoYou can contact your financial institution as well for the card ending in [redacted] to verify this with themIf you need we can also fax them any necessary documents to prove that it was already refunded to that cardPlease let us know if there is anything we can do to help with this.SincerelyelectOtronics.com

Refund already issued to customer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Hi ***,We apologize this was not processed soonerThe credit has been issued and you should see it posted back in about 3-business days.Sincerely [redacted]

Your order has shipped with [redacted] tracking [redacted] and you can track it on [redacted] It showing being delivered tomorrow

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

A refund check has been sentThey should receive it in 3-business days Sincerely, [redacted]

Product Ordered by [redacted] Ground1- Business Day Shipping No phone confirmation of delivery statusNo phone number availableNo Product status of my orderNo reply of actual delivery of the product I orderedProduct not ReceivedMy transaction has posted on My Credit CardNo Product

Revdex.com:At this time, I have not been contacted by Electotronics, LLC regarding complaint ID [redacted] .Sincerely, [redacted]

Better Business... Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted]

We already responded to customer and issued refundThey should see refund in 1-days back on their cardThank you !

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hi! This order has shippedThe tracking is *** and you can track it on ***

Revdex.com:At this time, my complaint, ID *** regarding Electotronics, LLC has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
*** ***

Refund was already refunded to customer on the 11/**Please contact us if you have not received it so we can resolved this. Thank you !