Electotronics Reviews (85)
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Electotronics Rating
Description: ELECTRONIC MAIL SERVICE, APPLIANCES-SMALL-DEALERS, AUTO PARTS & SUPPLIES-NEW
Address: 765 Saint Johns Place, Suite 1A, Brooklyn, New York, United States, 11216
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Review: I ordered a BUSHNELL 6X50MM EQUINOX DIGITAL NIGHTVISION on 12/**/15 and payed an extra $33.19 for 2-day shipping because I needed it for a hunting trip. I got one "conformation email" directly afterwards but no update since then. I have called, emailed, let messages SEVERAL TIMES. Zero response. I would like a FULL refund of $374.16 immediately. THIS IS A SCAM WEBSITE! Their additional phone number is a scam hotline to win some Bahamas cruise! This website needs to be shut down NOW.Desired Settlement: To get a full refund immediately so that I can purchase this product on an actual website!
I ordered a product from their website 3 weeks ago. I have been unable to reach anybody through their online chat, phone numbers found on the internet, and via email.
I would highly recommend that consumers stay away from this business as the customer service is horrible. It appears to be a scam.
They charged my credit card immediately after placing the order, and show no intentions of ever getting me the product they advertised selling.
Review: I never received the item I purchased from there website. I emailed them twice to check the status and did not receive a response.Desired Settlement: I want a full refund
Review: I ordered an item called a backjoy from this company on [redacted] of October. I haven't received any email confirmations or updates on the shipping of my product. When I attempt to contact them I get no response. They have no working phone number, just an email address. I want some type of correspondence from the company as I'm afraid they are just going to keep my money and not ship the item. My order number is [redacted]Desired Settlement: I want the product and an ETA. If not I want a full refund
Business
Response:
Hi [redacted],
We apologize we missed your emails, we were closed half of last week in observance of a religious Holiday. We are taking care of this right away and you should receive your order within 3 business days. We apologize for any inconvenience this has caused. You should receive your tracking email within 24-48 hours.
Sincerely,
electOtronics.com
I ordered 4 units of Brinkmann Smoker Basket with email confirmation. But the item was never shipped. So I contacted Electotronics by their chat support. The chat operator just said that the item is discontinued and my order has been cancelled.