Electotronics

We already responded to customer and issued refund. They should see refund in 1-2 days back on their card. Thank you !

Hi [redacted],This order has definitely been refunded already on the [redacted]. It was refunded to a card ending in [redacted]. It does not seem like it was a [redacted] account that you used. Please check your card ending in [redacted] it should already posted at least 7 days ago. You can contact your financial institution as well for the card ending in [redacted] to verify this with them. If you need we can also fax them any necessary documents to prove that it was already refunded to that card. Please let us know if there is anything we can do to help with this.SincerelyelectOtronics.com

I ordered a bunch of remote controls 3 months ago. No notification was sent that the item was back ordered. I have called, emailed, messaged customer service multiple times. I kept being told they would be in stock the next week. No followup. Waste of time. They withdrew the money from my account right away and have bene holding it for 3 months. I have just requested a refund after being strung along for months. I will never order from them again. Don't waste your time. If I don't receive my full refund I will be updating this post.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Electotronics, LLC regarding complaint ID [redacted].Sincerely,[redacted]
 i filed a chargeback with my credit card and as of today they have not heard from them either

Customer was never charged. Authorization was voided.

order has been shipped to customer and being delivered with fedex tracking numbers below.
[redacted]
[redacted]

I ordered a simple latch 6 weeks ago. They said they expected some more 2 weeks ago and would ship one out priority on Aug [redacted]. I have inquired with 3 emails and 2 phone calls with no response. Here it is Sept [redacted] and not a word.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Product Ordered by [redacted] Ground. 1- 5 Business Day Shipping.
No phone confirmation of delivery status. No phone number available. No Product status of my order. No reply of actual delivery of the product I ordered. Product not Received. My transaction has posted on My Credit Card. No Product.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Electotronics, LLC regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

At this time, I have been contacted...

directly by Electotronics, LLC regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here] They contacted me and said they issued me a refund check and put it in the mail that day. That was on November *, 2016, it is now November **, 2016 and we still have not received a check from them. They said they had to issue a check because they switched over to a new system so they were unable to just credit back our credit card.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Refund already issued to customer.

Item was back ordered and customer said to ship when it came in. Customer has decided to cancel. We have canceled and refunded the order per customers request. Refund should post in 3 business days.Thank you!

Your order has shipped with [redacted] tracking [redacted] and you can track it on [redacted]. It showing being delivered tomorrow.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and...

have determined that my complaint has NOT been resolved because:

I have been checking my account on line at [redacted] and there is no credit showing up as of this morning.  I did receive an email from Electotronics stating they credited my accountbut it is not showing up.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]

Hi [redacted],We apologize this was not processed sooner. The credit has been issued and you should see it posted back in about 3-5 business days.Sincerely[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]