Electotronics

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, *** ***

Customer has already been refunded

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

At this time, I have been contacted directly by Electotronics, LLC regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here] They contacted me and said they issued me a refund check and put it in the mail that dayThat was on November *, 2016,
it is now November **, and we still have not received a check from themThey said they had to issue a check because they switched over to a new system so they were unable to just credit back our credit card
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

At this time, I have been contacted directly by Electotronics, LLC regarding complaint ID ***, however my complaint has NOT been resolved because:
I was contacted by email on August *** Stating that the credit card had not been processed and it would take to days for it
to be processed and it still have not been processedAttached is a screen shot of the last communication between the business and my IT manager
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hi ***,
We apologize we missed your emails, we were closed half of last week in observance of a religious HolidayWe are taking care of this right away and you should receive your order within business daysWe apologize for any inconvenience this has causedYou should receive
your tracking email within 24-hours
Sincerely,
electOtronics.com

Refund has been sent. Thank you!

Refund has been sent.
 
Thank you!

Hi!
 
This order has shipped. The tracking is [redacted] and you can track it on [redacted].

Revdex.com:At this time, I have not been contacted by Electotronics, LLC regarding complaint ID [redacted].Sincerely,[redacted]
 
I filed a chargeback with my credit card and as of today they have not...

heard from them either

We apologize this was not done sooner. It has been taken care of and the confirmation has been sent to you.Sincerely,electOtronics.com

At this time, I have been contacted...

directly by Electotronics, LLC regarding complaint ID [redacted], however my complaint has NOT been resolved because: 
 I was contacted by email on August [redacted] Stating that the credit card had not been processed and it would take 3 to 5 days for it to be processed and it still have not been processed. Attached is a screen shot of the last communication between the business and my IT manager.
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hi [redacted],Your order has shipped and is showing to be delivered today. Your tracking number is [redacted] and you can track it on [redacted]. Please let us know if you have any further questions or concerns.Sincerely,[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Electotronics, LLC has been resolved.
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Placed an order October ** 2016, it was just received now NOVEMBER **! One day short of a month. I sent them emails a couple times around the 3 week point, only for them to finally reply another week later that the item was on a "short" backorder and I would receive tracking info in 24-48 hours. That never happened. While the price was good, this is totally unacceptable to take a month to ship something. It's clear why they have no phone number and barely any customer service at best. Avoid this business.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]