Eliot Management Group, LLC Reviews (225)
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Eliot Management Group, LLC Rating
Address: 6605 Uptown Blvd NE Ste 220, Albuquerque, New Mexico, United States, 87110-4200
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Complaint: [redacted]
I am rejecting this response because:they never told me I have another contract with another company, I have ask the sales person to write me a note if I am not happy I can cancel my contract, I thought I was cover and now they say I have to pay the lease of the machine for four year, I just wanted them to void the contract just all, thanks you
Sincerely,
Mun Kuen C[redacted]
Dear Ms. [redacted]: Upon receipt of Mr. [redacted]’s complaint we reviewed the matter in detail and have attempted to speak with Mr. [redacted] directly via phone; however, there has been no response to our phone calls. Per the sales representative, this matter has been resolved to Mr. [redacted]’s satisfaction. If Mr....
[redacted] feels this is not the case, we invite him to contact Amber Pearson directly for assistance at 817-585-4449 to work on a satisfactory resolution. Thank you for attention to this matter. Sincerely, Merchant Relations
Complaint: [redacted]
I am rejecting this response because: The contract I signed clearly states Month to Month on the contract. The customer service representative told me it doesn't matter what's on my carbon copy, the only thing that matters is the one that is turned into the company which had a 1 year term. She said there was no point in faxing in my copy. That is CLEARLY an altered contract. I'm happy to send that to the company. Please respond where to send. The salesman stated that we were not to be charged any fees and that his contract had all those fees "marked out"....but we never rec'd a copy of that either.
Sincerely,
[redacted]
Dear Mr. [redacted]:
We are in
receipt of Mr. [redacted]‘s additional correspondence. After further investigation,
we will agree to waive the contractual early termination fee upon receipt of a
signed closing letter faxed to my attention at ###-###-####.
We
appreciate your attention to this matter.
Should you have any questions or need any additional information, please
do not hesitate to contact the undersigned directly.
Sincerely,
Frankie
M[redacted]
Merchant
Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]