FlavorGod

Ordered through FlavorGod, as well as FlavorGod on Amazon for a seasoning they were sold out of on their website. Received the Amazon order fast and was disappointed by the flavor?boring and overpriced, so I decided that the other seasonings I ordered probably weren?t good either. Requested a refund over a month ago. Checked in two weeks ago, was told their financial department was on it. Two more weeks has passed. Now my bank has to reverse the charges for me. Horrible company. Buyer beware.

I placed an order for two in-stock spices. Seemed reasonable. They posted a processing time of 2 weeks. Again okay. After 4 weeks and no follow up on my order, I requested a refund. Never received my refund. I had to dispute the purchase with my credit card. The email response was that they would issue me a refund. 10 business days later, no refund. I followed up with them again, they said they'd look into it with their account team and return my message. I haven't heard a word from them. Do not provide them with any money. Scam and they obviously have production/cost concerns and they are using customers as a source of funding - or so it appears.

I placed an $80 order on 9/29/17 and have yet to receive it. I reached out to them on 10/18 and was told they were having production issues and my order should ship shortly. I reached out again on 10/25 and still did not get an expected ship date but they offered to add a free spice to my order for the inconvenience. On 10/31 I once again inquired as to the status of my order and was told it should ship "early next week". On 11/8 I requested my order be canceled and my card refunded to which I received a prompt apology and acknowledgement that they were canceling the order. On 11/17, I had yet to receive a refund so again contacted Flavor God and was told by Elly that it she should have a response by Wednesday from the accounting department. I have had it with this company and their excuses....absolutely horrible. The sad part is that I know people who really enjoy their product and I was very hopeful. I have never been given a bigger run around and feel foolish for all the wasted time.

I ordered from FlavorGod over a month ago. I kept in contact with them and every time I contacted them they said "Oh you will get your shipping in 24 hours". However, this never happened. I finally emailed PayPal to see what they could do. After emailing PayPal FlavorGod told me that they cancelled my order and would not refund my money. This makes zero sense to to me. I'm still waiting to hear back from PayPal, but I feel like this is classic they got offended I took further action so they cancelled my order. When I contacted PayPal they had the option to communicate and respond to messages via PayPal and they never did. I also find this extremely suspicious. Why would you not respond back? I wish I would have done a little research on them and read these comments first. I am probably out the 43 dollars. Do not do business with these people! They need to be shut down!

I ordered for the labor day sale 9/2 and I received an email on 9/22 saying they will send out spices 10/16 due to lost of products 10/17 came the kept saying oh next week when next week came next week. so I ask can I get a refund and corporate number and FAILED to give me my refund so now I have to put matters in my own hands with this INSTAGRAM SCAM!!!!

Placed an order September 2nd. Have been given run around since a week after and no shipping confirmation. 2 months later and my requests to refund have been ignored. Elly in customer service main job is lying to people. Buyer beware.

Horrible experience with this company. I placed an order on 9/4 but never received my items. I asked to have the order cancelled after 2 months of waiting. I was told I would receive a refund within 7-10 business days. It has been 13 days an STILL no refund!
DO NOT ORDER FROM THIS COMPANY! They market with Facebook and Instagram to sell their products, yet do not have the bandwidth to complete these larger orders on these platforms. SCAM!

Over a month and a half and they have not responded to emails or requests for An update.

Placed an order September 2nd, and like everyone else, was told they were having production problems. When I emailed them after 7 weeks,I never got a response. I went on their social media to politely asked them to check their email and respond, and my comment was deleted and I got blocked. Had to file a claim on paypal and they waited until the last day to refund my money. NEVER do business with them! Horrible customer service who blocks and deletes comments so others won’t see their unsatisfaction with them and how incompetent they are.

Worst Company Ever!!
I ordered $80 worth of product when they were having a sale on 9/5/2017 and after a few weeks of patiently waiting. I had contacted Flavor Gods via e-mail asking when I can expect my shipment. They said they were having troubles with production and that they would have my order shipped out by 10/16/2017!!! Its now 10/26/2017 and on there website my order still stays awaiting shipment. So I decided to e-mail them again asking why my order hasn't shipped and its now been close to 2 months. They continue to give you excuses and the run around.
The worst part is that I've read from multiple customers that they were having the same issues.
If you can't manage orders properly... you shouldn't be having sales and wasting peoples times and money.
Please, Don't waste your money on this company.

I have placed 2 orders that I was happy with, including a large order last Nov. to use as Christmas presents. Sept. 3, 2017 I placed an order knowing it was going to be 2 weeks until they shipped. It has now been 7 weeks and no product. First they said there was a production problem. Then they were almost ready to ship and now they have stopped responding to me. What bothers me most of all is that they charged my credit card the moment my order was placed. Based on these reviews, I'll never see my products nor a refund. Very unhappy