I just had my yearly inspection done by Benjamin Franklin PlumbingCarlos was the associate and Leslie was the dispatcherI could not recommend these people enoughI tell my friends how good and professional they are and how easy they are to deal withI know we are in an era of more complaining than praise but this is only high praise for the company and their people*** ***
I would like to recommend Benjamin Franklin Plumbing to anyone who has a plumbing needI have used the company many time and each time I am happily surprised with their professional, courteous, timely servicePrices are fair and well worth the "little extra" to know I can trust their work and their integrityOnce again, I am VERY PLEASED with the service provided and would recommend them to others
My experience with Benjamin Franklin Plumbing was once again superb
The technician, Aaron, arrived on time - reviewed the options available to me with the various pricing in writing before beginning the jobOnce the scope of the work was agreed upon, he worked diligently to complete the work in a timely mannerHe was very careful not to make a mess and left my bathrooms spotless when the work was completed
As this was my yearly review, he also advised me of other plumbing areas which I need to consider for future repair/upgrade and gave me prices in writing
I would recommend this company without any hesitation
We want to express our gratitude and satisfaction to Ty Kat Benjamin Franklin Plumbing
He is a dedicated professional technician, who performs his duties in an outstanding manner
His work ethic is A+++++ each and every visit to our home to meet our plumbing needs
He has provided superb plumbing service for our home on numerous occasionsWith each job, he is always congenial and dedicated to the issue at hand He performs his duties to complete satisfaction, answering all questions with a courteous explanation
In addition, Mario, who schedules the Technician for Plumbing issues, always is professional and courteous on the telephone It is a pleasure to have this Business in our geographic area
We happily recommend Benjamin Franklin Plumbing to all of our friends and neighbors, as long as we can have this type of Service for our Plumbing needs Thank you, Ty and Mario
This is the second time I used Benjamin Franklin and as the first time, job well doneAaron arrived on time and completed the outside work just be the sky's opened upAnother job well done
John D installed my Solar Hot Water heater 3/He returned to my home today XX-to service that same hot water heaterHe was then and as well as today very professional, knowledgeable and informative about his workI would not hesitate to recommend him to friends and family
We have entrusted our plumbing needs with Ben Franklin for the years we have been living in Florida Service has always been thoroughly professional and problems remedied to our complete satisfaction
The personnel were extremely easy to work with and I could recommend them to anyone who needed plumbing work done Carlos was especially helpful and the scheduling was much better than most vendors in the area They were here on time and worked straight through until the job was finished
Overall I was pleased with the professionalism of John and Lesli and MarioEven though their supplier sent wrong product and then when sent it was broken, these three individuals went out of their way to make it right at a very difficult time for meI was impressed with the level of care and concernAt this point I have no complaints with the diagnosis of my problem and work done I will use them again as I felt like there was a level of honesty and integrity with John and office staff
My many expierences with Benjamin Franklin plumbing have been very positiveThey keep you informed every step of the way, very courteous and get the job done in a reasonable amount of timeAlso satisfied with their workWould highly recommend
Over pricing on service and service call Outrageous
Legal page to explain three separate ways of doing businessTook me off guard
B Franklin plumbing June heavily charged for a replacement part in toilet...$dollars A legal size paper was shown as to three options with amoounts includedSlick operation when you are dealing with seniorsThis company should be investigated as to pricing practices I am advocate for Mrs *** Lucille *** XXX XXX XXXX
Lack to promptly address repair/damage issues following hot water heater malfunction
Hot water heater under warranty
During a regular scheduled service maintenance, gasket malfunctioned Water poured into and flooded my art studio, laundry room, both and hall
Have incident documented on video and through many photos
Date: July, Ben Franklin said at the time that they would reimburse me for damages
They did bring in mold remediation, but have yet to compensate me for damages and repairs
The hot water heater was/is under warranty:
Bradded White
Model No: M250T6DS
Serial No: LAXXXXXXXX
Service Manager Everett *** Said at the time I did not need to contact my insurance company because Ben Franklin "would take care of it"
I did call my home owner's policy at the time, but did not file a claim
Because it is so difficult to place financial values on art work - I said I would only ask to be reimbursed for repair costs, and loss of materials By December
We had an annual inspection of our plumbing yesterday and today found that our MBath sink had come loose from the counter I called Ben Franklin Plumbing and they sent John Dout within the hour He secured the under mount sink to our counter and caulked it -- good as newVery professional and a happy customer
John Rwas our plumbing techHe arrived on time and was very professionalJohn explained the plumbing issue, how he was going to fix it and the fee scheduleHe fixed our drain very quickly and gave instructions on how to care for our drain properlyThank you John Rfor your excellent service
I just had my yearly inspection done by Benjamin Franklin PlumbingCarlos was the associate and Leslie was the dispatcherI could not recommend these people enoughI tell my friends how good and professional they are and how easy they are to deal withI know we are in an era of more complaining than praise but this is only high praise for the company and their people*** ***
Always the most professional and efficient service for plumbing needsHappy to have found Benjamin Franklin PlumbingWouldn't think of using anyone else
I would like to recommend Benjamin Franklin Plumbing to anyone who has a plumbing needI have used the company many time and each time I am happily surprised with their professional, courteous, timely servicePrices are fair and well worth the "little extra" to know I can trust their work and their integrityOnce again, I am VERY PLEASED with the service provided and would recommend them to others
My experience with Benjamin Franklin Plumbing was once again superb
The technician, Aaron, arrived on time - reviewed the options available to me with the various pricing in writing before beginning the jobOnce the scope of the work was agreed upon, he worked diligently to complete the work in a timely mannerHe was very careful not to make a mess and left my bathrooms spotless when the work was completed
As this was my yearly review, he also advised me of other plumbing areas which I need to consider for future repair/upgrade and gave me prices in writing
I would recommend this company without any hesitation
We want to express our gratitude and satisfaction to Ty Kat Benjamin Franklin Plumbing
He is a dedicated professional technician, who performs his duties in an outstanding manner
His work ethic is A+++++ each and every visit to our home to meet our plumbing needs
He has provided superb plumbing service for our home on numerous occasionsWith each job, he is always congenial and dedicated to the issue at hand He performs his duties to complete satisfaction, answering all questions with a courteous explanation
In addition, Mario, who schedules the Technician for Plumbing issues, always is professional and courteous on the telephone It is a pleasure to have this Business in our geographic area
We happily recommend Benjamin Franklin Plumbing to all of our friends and neighbors, as long as we can have this type of Service for our Plumbing needs Thank you, Ty and Mario
This is the second time I used Benjamin Franklin and as the first time, job well doneAaron arrived on time and completed the outside work just be the sky's opened upAnother job well done
John D installed my Solar Hot Water heater 3/He returned to my home today XX-to service that same hot water heaterHe was then and as well as today very professional, knowledgeable and informative about his workI would not hesitate to recommend him to friends and family
We have entrusted our plumbing needs with Ben Franklin for the years we have been living in Florida Service has always been thoroughly professional and problems remedied to our complete satisfaction
The work done by Ty was very professional, I'm happy with the results
The personnel were extremely easy to work with and I could recommend them to anyone who needed plumbing work done Carlos was especially helpful and the scheduling was much better than most vendors in the area They were here on time and worked straight through until the job was finished
Overall I was pleased with the professionalism of John and Lesli and MarioEven though their supplier sent wrong product and then when sent it was broken, these three individuals went out of their way to make it right at a very difficult time for meI was impressed with the level of care and concernAt this point I have no complaints with the diagnosis of my problem and work done I will use them again as I felt like there was a level of honesty and integrity with John and office staff
My many expierences with Benjamin Franklin plumbing have been very positiveThey keep you informed every step of the way, very courteous and get the job done in a reasonable amount of timeAlso satisfied with their workWould highly recommend
Over pricing on service and service call Outrageous
Legal page to explain three separate ways of doing businessTook me off guard
B Franklin plumbing June heavily charged for a replacement part in toilet...$dollars A legal size paper was shown as to three options with amoounts includedSlick operation when you are dealing with seniorsThis company should be investigated as to pricing practices I am advocate for Mrs *** Lucille *** XXX XXX XXXX
Great company to work with.No pressure
This company provides excellent servicei strongly recommend them for fairness, technical knowledge and reliability
They were on time, explained everything just fine and got the job done the same day
Aaron Wtook care of the issueHe was GREAT!! Took care of the problem and all is and back to normalThanks Ben!!
Lack to promptly address repair/damage issues following hot water heater malfunction
Hot water heater under warranty
During a regular scheduled service maintenance, gasket malfunctioned Water poured into and flooded my art studio, laundry room, both and hall
Have incident documented on video and through many photos
Date: July, Ben Franklin said at the time that they would reimburse me for damages
They did bring in mold remediation, but have yet to compensate me for damages and repairs
The hot water heater was/is under warranty:
Bradded White
Model No: M250T6DS
Serial No: LAXXXXXXXX
Service Manager Everett *** Said at the time I did not need to contact my insurance company because Ben Franklin "would take care of it"
I did call my home owner's policy at the time, but did not file a claim
Because it is so difficult to place financial values on art work - I said I would only ask to be reimbursed for repair costs, and loss of materials By December
We had an annual inspection of our plumbing yesterday and today found that our MBath sink had come loose from the counter I called Ben Franklin Plumbing and they sent John Dout within the hour He secured the under mount sink to our counter and caulked it -- good as newVery professional and a happy customer
John Rwas our plumbing techHe arrived on time and was very professionalJohn explained the plumbing issue, how he was going to fix it and the fee scheduleHe fixed our drain very quickly and gave instructions on how to care for our drain properlyThank you John Rfor your excellent service