First rate service from setting up the service call to the finish of the work doneClear understanding of the work to be performed and the fixed price to accomplish it all
The expertise and professionalism of the staff at Benjamin Franklin Plumbing are excellent We have had several instances in which we needed prompt attention to an issue and each has been met with quality performance, in a timely mannerWe have had the pleasure of having Ty Kto perform many of the repair and installation tasks in our home and each problem has been resolved in an excellent manner He is consistently polite and professional and explains all of the work performed, as well as providing us with alternative solutions to resolve each issue, in a language we can understand
The Plumber took the time to go over all of my concerns he also made recommendations that should be addressed \r\nHe cleaned all of the areas that he work in and some of them were cleaner when he was done than when he started.\r\nI will recommend Benjamin Franklin Plumbing because they know the diffance between what needs to be done and they do it all unlike\r\nCompanies that advertise DO-All
I had a leak under the garage slab and called to see if it could be located and fixedMike was sent out the next day and found where the leak wasHe then spent the rest of the day (about hrs) working on getting to the leakHe got here the next morning and and jack-hammered almost the whole day first with the smaller hammer and then with a bigger oneHe then spent hours trying to fix the leak because it was next to the foundation and he didn't want to ruin my new wood floor by coming insideHe fixed the leak and did an outstanding jobHe was cool and calm throughout the ordealThe job was excellentIf I could give this company stars out of it still wouldn't be enoughNote to Ben Franklin: You have a winner in Mike!!!!
Thank you
As always, excellent service from the office staff to the technicians in the field.They did very excellent work fixing my garbage disposal (that even my husband, -who is really good at plumbing- wasn't able to fixNext, I plan on them helping replace my toilet for an efficient one
We had a water line break under the slab of a house and Benjamin Franklin Plumbing responded almost immediately The technician, John R., spent a great deal of time researching the issue and gave us two different options for solution On the day of repair we asked John to consider a different approach to the more expensive option we had chosen which would reduce the cost by $1,IF SUCCESSFUL (no guarantee) John said it was a reasonable idea and went to work The issue was successfully resolved using this method Benjamin Franklin Plumbing is extremely competent, and their technicians are experts
Excellent service! Prompt, courteous and very professional Work was done in a workman like matter and way above most plumbers I have used the past years
Professional experience, you definitely get what you pay forNot the cheapest place in town, but everything was installed to code and handled in a very professional manner
I had a problem with a toilet they repaired last February They came right out and were there exactly on time They called me first to let me know they were coming They fixed the problem at no additional cost as it was under warranty Very polite and explained repair in language I could understand
Aaron came to my home on an after hours callHe gave me a quote prior to starting the job and was very efficient in his repairHe also shared with me how to prevent this from occurring againHe was courteous and professionalJust want to pads on my thanks
The company response was quick and efficientThe work was professional and complete as expectedThe technician found and repaired issues I had no idea existed, including a possible fire hazardI could not have accomplished this task on my own in such a professional mannerI am well pleased
What a great experience - yes, it cost money and everyone hates spending money but to be pleased with the value of the money that was spent, to be happy that you called the business you spent the money on and to be satisfied completely with the work that was done makes that less bitter and a lot sweeter I called, they came out the same day, got the problem solved and at what I feel was more than a fair price I watched the technician (not that I had to mind you) through the process and was very pleased with the quality of work, expertise and professionalism Great job Aaron and Benjamin Franklin Plumbing Port Saint Lucie
The staff in the office made it possible that we call in the morning and received service of a new water heater in the afternoonMade it as easy as a phone call and the job was doneHere in Phila we call that comfort with care
great work on time and done in a timely manner
First rate service from setting up the service call to the finish of the work doneClear understanding of the work to be performed and the fixed price to accomplish it all
Excellent work performed by courteous, professional technicians done right the first timeIt doesn't get any better than this!
The expertise and professionalism of the staff at Benjamin Franklin Plumbing are excellent We have had several instances in which we needed prompt attention to an issue and each has been met with quality performance, in a timely mannerWe have had the pleasure of having Ty Kto perform many of the repair and installation tasks in our home and each problem has been resolved in an excellent manner He is consistently polite and professional and explains all of the work performed, as well as providing us with alternative solutions to resolve each issue, in a language we can understand
The Plumber took the time to go over all of my concerns he also made recommendations that should be addressed \r\nHe cleaned all of the areas that he work in and some of them were cleaner when he was done than when he started.\r\nI will recommend Benjamin Franklin Plumbing because they know the diffance between what needs to be done and they do it all unlike\r\nCompanies that advertise DO-All
Excellent service
Would gladly recommend
I had a leak under the garage slab and called to see if it could be located and fixedMike was sent out the next day and found where the leak wasHe then spent the rest of the day (about hrs) working on getting to the leakHe got here the next morning and and jack-hammered almost the whole day first with the smaller hammer and then with a bigger oneHe then spent hours trying to fix the leak because it was next to the foundation and he didn't want to ruin my new wood floor by coming insideHe fixed the leak and did an outstanding jobHe was cool and calm throughout the ordealThe job was excellentIf I could give this company stars out of it still wouldn't be enoughNote to Ben Franklin: You have a winner in Mike!!!!
Thank you
As always, excellent service from the office staff to the technicians in the field.They did very excellent work fixing my garbage disposal (that even my husband, -who is really good at plumbing- wasn't able to fixNext, I plan on them helping replace my toilet for an efficient one
Helpful, Friendly, KnowledgableCouldn't ask for a better experience
We had a water line break under the slab of a house and Benjamin Franklin Plumbing responded almost immediately The technician, John R., spent a great deal of time researching the issue and gave us two different options for solution On the day of repair we asked John to consider a different approach to the more expensive option we had chosen which would reduce the cost by $1,IF SUCCESSFUL (no guarantee) John said it was a reasonable idea and went to work The issue was successfully resolved using this method Benjamin Franklin Plumbing is extremely competent, and their technicians are experts
Easy company to work with and knowledgeable staff Will continue to use Ben Franklin Plumbing whenever I need plumbing service
Very quick and efficient service with detailed explanation of the process
Excellent service! Prompt, courteous and very professional Work was done in a workman like matter and way above most plumbers I have used the past years
Professional experience, you definitely get what you pay forNot the cheapest place in town, but everything was installed to code and handled in a very professional manner
I had a problem with a toilet they repaired last February They came right out and were there exactly on time They called me first to let me know they were coming They fixed the problem at no additional cost as it was under warranty Very polite and explained repair in language I could understand
Aaron came to my home on an after hours callHe gave me a quote prior to starting the job and was very efficient in his repairHe also shared with me how to prevent this from occurring againHe was courteous and professionalJust want to pads on my thanks
Excellent service and would use them again
The company response was quick and efficientThe work was professional and complete as expectedThe technician found and repaired issues I had no idea existed, including a possible fire hazardI could not have accomplished this task on my own in such a professional mannerI am well pleased
What a great experience - yes, it cost money and everyone hates spending money but to be pleased with the value of the money that was spent, to be happy that you called the business you spent the money on and to be satisfied completely with the work that was done makes that less bitter and a lot sweeter I called, they came out the same day, got the problem solved and at what I feel was more than a fair price I watched the technician (not that I had to mind you) through the process and was very pleased with the quality of work, expertise and professionalism Great job Aaron and Benjamin Franklin Plumbing Port Saint Lucie
The staff in the office made it possible that we call in the morning and received service of a new water heater in the afternoonMade it as easy as a phone call and the job was doneHere in Phila we call that comfort with care