April 12, [redacted] ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms***: This is in regards to case number [redacted] for [redacted] *** Upon review of Mr [redacted] account, Receivables Management Systems (RMS) has received his request to have this account remove from his credit report At the present time, this information is being reviewed by the original creditor Once information is reviewed, RMS will send information to Mr***.Should you have any further questions, please contact our office Sincerely, Stephanie S [redacted]
December 28, [redacted] ***Revdex.comMoorefield Park Drive Suite 300Richmond, VA Dear Ms [redacted] In regards to case number [redacted] for Mr [redacted] Upon review of his account in our office, Receivables Management Systems will gather all information from the original creditor and mail to Mr [redacted] to the information to the address on file Should you have further questions, please contact our officeSincerely, Stephanie S [redacted] , Administrative Services, Receivables Management Systems804-353-ext***
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.This is in response to the business commitsI have not received any information from this company and request that they remove the adverse information off my credit reportThe business has broken PA code laws and the PA State Attorney General will be notified if they do not remove the information off my credit reportI request the company's license number also for this reason Regards, [redacted]
Dear [redacted] Enclosed please find the documents you requested Please contact our office to pay by telephone or remit payment to: RMS PBOX RICHMOND, VA 23226- If you have any questions, please contact a representative at (804) 353-or (800) 241-To reach us by FAX please dial (804) 353- Sincerely, DAMON W [redacted] Collections Specialist EXTENSION ***
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action is inaccurate as they have confirmed receipt of my fax letter in March As such I have disputed the charge with [redacted] and will take up payment of outstanding debts directly with [redacted] *** [redacted]
September 10, 2015Emilee [redacted] Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms [redacted] :This is in response to case no.: [redacted] for Ms [redacted] (in our system she is [redacted] ***) Upon review of this account, Receivables Management Systems has been in communication with MsWorsham since it was placed into collections 07/ Receivables Management Systems has requested documentation from the original creditor and once information has been received, Receivables Management System will send to MsWorsham via mail to the address provided in this complaint Should MsWorsham like to contact our office or a supervisor in our office, she may do so at the information listed below.Should you have further questions, please contact our office.Sincerely,Stephanie [redacted] /Administrative Services/ 804-353-ext***Receivables Management Systems?
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] Good morningRegarding y complaint, the collection agency has yet to contact me in any capacity, and this is following the same unaddressed path they took when I disputed with them directlyI ask that you not close my complaint, as the company “has not” a responded to nor addressed my compliant of erroneous and damaging collection actions on a debt that doesn’t exist
September 30, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms [redacted] :This is in regards to case number [redacted] for [redacted] *** Upon review of Mr***'s account, we do show his payment on 07/22/but he did not pay the balance in full Receivables Management Systems sent Mr [redacted] several letters at the address he provided and our office didn't receive any return mail for his account Receivables Management Systems does not send mail via registered mail Unfortunately if Mr [redacted] is having issues of receiving his mail he may need to contact his postal service.Receivables Management Systems will request documents from original creditor to show where Mr [redacted] still owes this balance Once received we will be glad to mail this information to Mr*** Should he have questions in the meantime, he may contact our office.Sincerely, [redacted] Receivables Management Systems804-353-
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below RMS has NOT been in contact with me since I last spoke with the representative who refused to remove the interest and fees associated with the account; even though no one can prove that the company actually ever contacted me regarding the account Further, RMS should have never taken the account to begin with as I had not been made aware of the bill by Patient First prior to them sending the account to collections I now know that after the bill was denied by Workers Comp (should have not been filed with workers comp to begin with, this was a billing error with Patient First), the account was sent to RMS The last conversation I had with RMS was just prior to me filing my complaint with Revdex.com (same day) because they refused to work with meI had even offered to simply pay the actual initial bill in full (without fees/interest obviously) instead of forcing Patient First to send the bill to my insurance company and only pay a co-pay It is unfair and unjust that this continues to reflect negatively on my credit because of poor business practices It does not go unnoticed that RMS continues to attempt to circumvent the use of Revdex.com to expose their poor practices First stating they cannot locate the account, and now falsely stating that they have been in contact with me and that I need to contact them My complaint remains the same The requested outcome remains the same I should not be held responsible for fees and interest associated with this bill, given the situation and billing errors I request the ability to pay the original bill, minus fees and interest as it was presented to RMS Regards, [redacted]
RMS first made contact with me on 29NOV2013, stating I had an outstanding balance with [redacted] ***I had not received any notices, but was more than happy to pay the full amount RMS specified, while stating if this is paid in full, there would be no further monies owedI honored the request the same day, then received a bill from RMS stating I needed to pay more (collection fee)I didn't understand why I was being asked to pay more, although the Rep stated I only owed the amount specified on 29NOVI started recording my conversations with RMS and [redacted] ***, at which time [redacted] notified me this was not a fee they required, but was being asked from RMSRMS pointed the finger at [redacted] ***, and [redacted] pointed the finger at RMSI just needed clarity as to what I was paying, who I was paying it too, and who was asking for payment of this fee; and this was specified in NOVI spoke with a disrespectful Rep from RMS with an [redacted] Rep on the line 10FEBI also informed the RMS Rep he was being recorded several times, but he continued to speak to me in an unprofessional manner, and did not care that he was being recorded, therefore leading me to believe he doesn't care with whom I share this recordingI am contemplating sharing the recording with *-on-your-side, and other social networks/News outletsAlthough I did receive a clear answer from the Manager (who specified the Rep who contacted me in NOVshould have also included the fee at that moment), good customer service from her and good customer service from the other Rep; I believe his astonishing behavior outweighs the good I did experienceOne bad seed spoils the whole bunch, and that bad seed needs to be removed before this happens!
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I have not received anything in the mail from this company itemizing charges to meI have requested them to remove the information off my credit report and they refuseThey have failed to do anything other then damage my creditI also requested there collection license for the PA State Attorney General complaint Regards, [redacted]
December 9, [redacted] ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear [redacted] This is in regards to case number [redacted] for [redacted] *** Upon review of Ms [redacted] account, Receivables Management Systems (RMS) will request documents from the original creditor Upon receipt of those documents, RMS will send via mail to Ms [redacted] at the address listed on file.Should you have further questions, please contact our office at the number listed belowSincerely, Stephanie S [redacted] Administrative Services, Receivables Management Systems [redacted]
August 8, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms [redacted] , This is in response to case number [redacted] in regards to [redacted] *** Upon review of Ms*** account, Receivables Management Systems (RMS) has requested documents from the original creditor and request of her account Once RMS has received the requested documents, they will be mailed to Ms [redacted] at the address provided.Should you have any questions please contact our officeSincerely, Stephanie S [redacted] , Administrative ServicesReceivables Management Systems
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Attached is the EOB From insurance, where in you can clearly see that, it's " [redacted] ***" issue where in they didn't submit the claim with the correct codes, and you can clearly see that Patients Responsibility is "Zero" dollars Regards, [redacted] ***
February 18, [redacted] ** [redacted] This is in regards to case noin regards to [redacted] RMS has sent a request to the original creditor to request documentation to show proof of this balance Once RMS has received this information we will mail that information to [redacted] Should you have further questions please contact our office.Sincerely, [redacted]
I actually had a positive experience! I was nervous about calling because I saw that I had a collection against me on my credit score from years ago and I had no clue what it was! I called up and the guy (**) was totally friendly and helped me figure out what I owed and when the bill was madeUsually people at collection agencies have a rep for being rude (which is why I was scared to call) but he answered the phone in a pleasant manner and kept a polite tone with me the entire time which was very reassuring because debt is a scary thing! Anyways, thanks [redacted] for making my first experience with debt a not-so-scary one!
September 29, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms [redacted] :This is in regards to complaint no [redacted] for [redacted] Upon review of this account, Ms [redacted] just recently paid this account in full back on 09/11/ The information to be updated to her credit report for removal has been done but this process can take 6-weeks to reflect onto her personal credit report of which Receivables Management Systems has no access, we rely on sending this information to all three (3) major credit bureaus via an online service and once information is sent it is up to those agencies to update and remove.Receivables Management Systems will be glad to mail Ms [redacted] a letter stating this has been done to the address provided.Should Ms [redacted] have further questions she can contact our office.Sincerely, [redacted] Receivables Management Systems804-353-
September 9, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms [redacted] , This is in regards to complaint ID# [redacted] for Mr [redacted] Upon review of the information provided, Receivables Management Systems (RMS) has been in contact with Mr [redacted] Mr [redacted] would need to contact our office to provide further information in order to resolve this matter Should you need further assistance please contact our office at 1-800-241- Sincerely, Stephanie [redacted] Receivables Management Systems
April 16, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA [redacted] This is in regards to case number [redacted] *** Upon review, the information in our records we have spoken to Ms [redacted] and have offered assist in this matter in order to get her account resolved Receivables Management Systems will gather information and will mail the correspondence to her address listed on file via certified mail.Should you have further questions, please contact our office.Sincerely, [redacted]
April 12, [redacted] ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms***: This is in regards to case number [redacted] for [redacted] *** Upon review of Mr [redacted] account, Receivables Management Systems (RMS) has received his request to have this account remove from his credit report At the present time, this information is being reviewed by the original creditor Once information is reviewed, RMS will send information to Mr***.Should you have any further questions, please contact our office Sincerely, Stephanie S [redacted]
December 28, [redacted] ***Revdex.comMoorefield Park Drive Suite 300Richmond, VA Dear Ms [redacted] In regards to case number [redacted] for Mr [redacted] Upon review of his account in our office, Receivables Management Systems will gather all information from the original creditor and mail to Mr [redacted] to the information to the address on file Should you have further questions, please contact our officeSincerely, Stephanie S [redacted] , Administrative Services, Receivables Management Systems804-353-ext***
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.This is in response to the business commitsI have not received any information from this company and request that they remove the adverse information off my credit reportThe business has broken PA code laws and the PA State Attorney General will be notified if they do not remove the information off my credit reportI request the company's license number also for this reason Regards, [redacted]
Dear [redacted] Enclosed please find the documents you requested Please contact our office to pay by telephone or remit payment to: RMS PBOX RICHMOND, VA 23226- If you have any questions, please contact a representative at (804) 353-or (800) 241-To reach us by FAX please dial (804) 353- Sincerely, DAMON W [redacted] Collections Specialist EXTENSION ***
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action is inaccurate as they have confirmed receipt of my fax letter in March As such I have disputed the charge with [redacted] and will take up payment of outstanding debts directly with [redacted] *** [redacted]
We have requested the proper documents from the original creditor for [redacted] and once received we will mail that information to her
September 10, 2015Emilee [redacted] Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms [redacted] :This is in response to case no.: [redacted] for Ms [redacted] (in our system she is [redacted] ***) Upon review of this account, Receivables Management Systems has been in communication with MsWorsham since it was placed into collections 07/ Receivables Management Systems has requested documentation from the original creditor and once information has been received, Receivables Management System will send to MsWorsham via mail to the address provided in this complaint Should MsWorsham like to contact our office or a supervisor in our office, she may do so at the information listed below.Should you have further questions, please contact our office.Sincerely,Stephanie [redacted] /Administrative Services/ 804-353-ext***Receivables Management Systems?
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] Good morningRegarding y complaint, the collection agency has yet to contact me in any capacity, and this is following the same unaddressed path they took when I disputed with them directlyI ask that you not close my complaint, as the company “has not” a responded to nor addressed my compliant of erroneous and damaging collection actions on a debt that doesn’t exist
September 30, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms [redacted] :This is in regards to case number [redacted] for [redacted] *** Upon review of Mr***'s account, we do show his payment on 07/22/but he did not pay the balance in full Receivables Management Systems sent Mr [redacted] several letters at the address he provided and our office didn't receive any return mail for his account Receivables Management Systems does not send mail via registered mail Unfortunately if Mr [redacted] is having issues of receiving his mail he may need to contact his postal service.Receivables Management Systems will request documents from original creditor to show where Mr [redacted] still owes this balance Once received we will be glad to mail this information to Mr*** Should he have questions in the meantime, he may contact our office.Sincerely, [redacted] Receivables Management Systems804-353-
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below RMS has NOT been in contact with me since I last spoke with the representative who refused to remove the interest and fees associated with the account; even though no one can prove that the company actually ever contacted me regarding the account Further, RMS should have never taken the account to begin with as I had not been made aware of the bill by Patient First prior to them sending the account to collections I now know that after the bill was denied by Workers Comp (should have not been filed with workers comp to begin with, this was a billing error with Patient First), the account was sent to RMS The last conversation I had with RMS was just prior to me filing my complaint with Revdex.com (same day) because they refused to work with meI had even offered to simply pay the actual initial bill in full (without fees/interest obviously) instead of forcing Patient First to send the bill to my insurance company and only pay a co-pay It is unfair and unjust that this continues to reflect negatively on my credit because of poor business practices It does not go unnoticed that RMS continues to attempt to circumvent the use of Revdex.com to expose their poor practices First stating they cannot locate the account, and now falsely stating that they have been in contact with me and that I need to contact them My complaint remains the same The requested outcome remains the same I should not be held responsible for fees and interest associated with this bill, given the situation and billing errors I request the ability to pay the original bill, minus fees and interest as it was presented to RMS Regards, [redacted]
RMS first made contact with me on 29NOV2013, stating I had an outstanding balance with [redacted] ***I had not received any notices, but was more than happy to pay the full amount RMS specified, while stating if this is paid in full, there would be no further monies owedI honored the request the same day, then received a bill from RMS stating I needed to pay more (collection fee)I didn't understand why I was being asked to pay more, although the Rep stated I only owed the amount specified on 29NOVI started recording my conversations with RMS and [redacted] ***, at which time [redacted] notified me this was not a fee they required, but was being asked from RMSRMS pointed the finger at [redacted] ***, and [redacted] pointed the finger at RMSI just needed clarity as to what I was paying, who I was paying it too, and who was asking for payment of this fee; and this was specified in NOVI spoke with a disrespectful Rep from RMS with an [redacted] Rep on the line 10FEBI also informed the RMS Rep he was being recorded several times, but he continued to speak to me in an unprofessional manner, and did not care that he was being recorded, therefore leading me to believe he doesn't care with whom I share this recordingI am contemplating sharing the recording with *-on-your-side, and other social networks/News outletsAlthough I did receive a clear answer from the Manager (who specified the Rep who contacted me in NOVshould have also included the fee at that moment), good customer service from her and good customer service from the other Rep; I believe his astonishing behavior outweighs the good I did experienceOne bad seed spoils the whole bunch, and that bad seed needs to be removed before this happens!
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I have not received anything in the mail from this company itemizing charges to meI have requested them to remove the information off my credit report and they refuseThey have failed to do anything other then damage my creditI also requested there collection license for the PA State Attorney General complaint Regards, [redacted]
December 9, [redacted] ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear [redacted] This is in regards to case number [redacted] for [redacted] *** Upon review of Ms [redacted] account, Receivables Management Systems (RMS) will request documents from the original creditor Upon receipt of those documents, RMS will send via mail to Ms [redacted] at the address listed on file.Should you have further questions, please contact our office at the number listed belowSincerely, Stephanie S [redacted] Administrative Services, Receivables Management Systems [redacted]
August 8, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms [redacted] , This is in response to case number [redacted] in regards to [redacted] *** Upon review of Ms*** account, Receivables Management Systems (RMS) has requested documents from the original creditor and request of her account Once RMS has received the requested documents, they will be mailed to Ms [redacted] at the address provided.Should you have any questions please contact our officeSincerely, Stephanie S [redacted] , Administrative ServicesReceivables Management Systems
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Attached is the EOB From insurance, where in you can clearly see that, it's " [redacted] ***" issue where in they didn't submit the claim with the correct codes, and you can clearly see that Patients Responsibility is "Zero" dollars Regards, [redacted] ***
February 18, [redacted] ** [redacted] This is in regards to case noin regards to [redacted] RMS has sent a request to the original creditor to request documentation to show proof of this balance Once RMS has received this information we will mail that information to [redacted] Should you have further questions please contact our office.Sincerely, [redacted]
I actually had a positive experience! I was nervous about calling because I saw that I had a collection against me on my credit score from years ago and I had no clue what it was! I called up and the guy (**) was totally friendly and helped me figure out what I owed and when the bill was madeUsually people at collection agencies have a rep for being rude (which is why I was scared to call) but he answered the phone in a pleasant manner and kept a polite tone with me the entire time which was very reassuring because debt is a scary thing! Anyways, thanks [redacted] for making my first experience with debt a not-so-scary one!
September 29, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms [redacted] :This is in regards to complaint no [redacted] for [redacted] Upon review of this account, Ms [redacted] just recently paid this account in full back on 09/11/ The information to be updated to her credit report for removal has been done but this process can take 6-weeks to reflect onto her personal credit report of which Receivables Management Systems has no access, we rely on sending this information to all three (3) major credit bureaus via an online service and once information is sent it is up to those agencies to update and remove.Receivables Management Systems will be glad to mail Ms [redacted] a letter stating this has been done to the address provided.Should Ms [redacted] have further questions she can contact our office.Sincerely, [redacted] Receivables Management Systems804-353-
September 9, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms [redacted] , This is in regards to complaint ID# [redacted] for Mr [redacted] Upon review of the information provided, Receivables Management Systems (RMS) has been in contact with Mr [redacted] Mr [redacted] would need to contact our office to provide further information in order to resolve this matter Should you need further assistance please contact our office at 1-800-241- Sincerely, Stephanie [redacted] Receivables Management Systems
April 16, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA [redacted] This is in regards to case number [redacted] *** Upon review, the information in our records we have spoken to Ms [redacted] and have offered assist in this matter in order to get her account resolved Receivables Management Systems will gather information and will mail the correspondence to her address listed on file via certified mail.Should you have further questions, please contact our office.Sincerely, [redacted]