Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID***, and find that this resolution would be satisfactory to me.
Regards,
July 21, 2015*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in response to case number *** in regards to *** * ***. Upon review of his account, we have
requested documentation from the original creditor. Once Receivables Management Systems have received those documents we will send them to Mr***.Should you have further questions please contact our office.Sincerely,*** ***Receivables Management Systems?
December 22,
*** ***
*** *** *** ***
*** *** *** *** *** ***
*** ** *** *** ***In response to the complaint number in regards to *** * *** as previous stated we mailed information to *** ***, showing why he still owes a balance. We sent *** *** a copy of the Virginia Treatment and Payment Policies that he signed at the time of service. *** *** need to understand that the original balance was assigned to Receivables Management Systems on 09/18/2014. *** *** paid the original balance of $on 10/31/which was after the account was assigned to collections. According to the Virginia Treatment and Payment Policies it states "Delinquent accounts may be turned over to a collection agency at which time you agree to be responsible for the collections charges and all associated legal fees in addition to the amount owed." Therefore, this is why *** *** still owes the balance of $40.61. If *** *** has further questions in regards to this balance, he can contact our office at the number listed below.Sincerely,
*** ***
*** *** *** ?
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I already received from the original creditor that my balance is ZER
Regards,
*** ***
The collection agency sending me paperwork does not solve the issueIf the collection agency is a private company and make decisions for themselves the paperwork from *** *** does not resolve the
problemIf they are submitting paperwork in lieu of addressing my concern does not solve the problem
Thank you
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
April 6, 2015*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236*** *** ***This in regards to case number *** *** *** *** ***. Mr*** has been aware and in contact with Receivables
Management Systems since his account was assigned to our office on back in 2014. Mr*** spoke to a representative on 09/02/2014, per his request information was mailed to him at the address provided on 09/05/2014. Mr*** spoke to a representative again on 09/10/and was given more detail and was advised to contact his insurance company and Mr*** at that time stated he was not going to that but he was going to report Receivables Management Systems to the Revdex.com. On 10/10/Mr*** spoke to a representative again and was told again what he needed to do and he refused and stated again he would just report it to the Revdex.com. Mr*** contacted Receivables Management Systems again on 04/03/and spoke to a representative and a supervisor and the same information was provided to him again and documentation was mailed to him again on 04/03/in regards to this bill.Receivables Management Systems has given Mr*** all the information he has requested via phone and mail. He is refusing to work with us in order to better assist him in this matter.Should you have further questions please contact our office.Sincerely,
*** ***
*** *** ***
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
RMS has yet to provide me with any information on the debt whatsoeverI contacted them in both December and January, and they’ve yet to substantiate the debtWhen talking with the creditor shown on their notices, I have no debt with themI simply want RMS to substantiate the debt
March 22,
*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms***:
This is in response to the case number *** from *** ***. The account we are showing in
our system belongs to Ms*** daughter. Ms*** *** did contact Receivables Management Systems (RMS) on 3/21/after her daughter contacted RMS giving us permission to speak to Ms*** ***. Ms*** spoke to a supervisor and was informed that she is responsible for the remaining balance on the account due to the agreement her daughter signed with the original creditor at the time of service. RMS will request the documents from the original creditor and will forward information via mail to the address provided on this letter, it also matches the address we show on file on our system.
Should Ms*** have further questions, she can feel free to contact RMS by calling ***
Sincerely,
*** *** ***
*** *** ***
*** ***Revdex.comMoorefield Park Drive Suite 300Richmond, VA *** *** ***
This is in regards to case number *** for *** * ***. Upon review of the information provided,
Receivables Management Systems has indeed closed the account number *** for a Chapter bankruptcy. Mr*** will receive via mail a letter from Receivables Management Systems that will inform this account is closed. We apologize for any confusion Mr*** may have received when contacting our office.Should you have further questions or concerns, please contact our officeSincerely,
*** *** *** *** ***
We have received the complaint for ID#: ***. After review of the complaint, I'm emailing to inform that this account has been closed in our office as of 06/26/2014. We have mailed *** *** a letter to the address you show on file
Should you have further questions
please contact our office
Sincerely,
*** ***
?
Re:***
Dear *** ***:
This is a response by Receivables Management Systems related to the above referenced case numberOur office recently received notice of a complaint filed with your office by *** ***The related accounts have been paid
and were closed in January, at which time we contacted the credit bureaus and request the item be removed from *** *** credit recordUnfortunately, Receivables Management Systems cannot control the speed at which the credit bureau updates their filesWe have contacted them again to insure this process is completedNo further action can be taken
Thank you for your attention to this matter
Unfortunately at this time we are unable to locate an account for this consumer with the information provided. We ask that the consumer send the *** ***
account number/ reference number mentioned in her complaint.
*** *** is invited to call ***
*** at
*** ext*** *** *** will
be able to assist *** *** in clearing up this matter
Thank you
*** ***
April 12, 2016
[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236
Dear Ms. [redacted]:
This is in regards to case number [redacted] for [redacted] Upon review of Mr. [redacted] account, Receivables Management Systems...
(RMS) has received his request to have this account remove from his credit report. At the present time, this information is being reviewed by the original creditor. Once information is reviewed, RMS will send information to Mr. [redacted].Should you have any further questions, please contact our office.
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.This is in response to the business commits. I have not received any information from this company and request that they remove the adverse information off my credit report. The business has broken PA code laws and the PA State Attorney General will be notified if they do not remove the information off my credit report. I request the company's license number also for this reason.
Regards,
[redacted]
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am in receipt of the debt validation provided by RMS on 07/29/2015; however, I submitted a timely debt validation request that was received by RMS on 05/07/2015. The validation request initiates a collection bar until validation is provided per FDCP 809.B. Collection attempts were made by RMS on 05/29/2015 (a letter demanding payment within 10 days) and the subsequent reporting of the account to third parties on 07/13/2015. The only way I will consider this matter closed is the deletion of the account from credit reporting agencies and no further collection attempts.
Regards,
[redacted]
April 15, 2016
[redacted]720 Moorefield Park Drive, Suite 300Richmond, VA 23236
Dear Ms. [redacted]:
This is in response to case number [redacted] for Ms. [redacted]. Receivables Management Systems (RMS) has reviewed her account and upon Ms. [redacted] request,...
we have sent information to the original creditor to request documents to support this debt. Upon receipt of this information RMS will send certified mail to the address listed on file.Should you have further questions, please contact our office.
Sincerely,
Stephanie S[redacted]Administrative Services
[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236
Dear Ms. [redacted],
This is in response to case number [redacted] in regards to [redacted]. Upon review of Ms. [redacted]...
account, Receivables Management Systems (RMS) has requested documents from the original creditor and request of her account. Once RMS has received the requested documents, they will be mailed to Ms. [redacted] at the address provided.Should you have any questions please contact our office.
Sincerely,
Stephanie S[redacted], Administrative ServicesReceivables Management Systems
December 28, 2016
[redacted]Revdex.com720 Moorefield Park Drive Suite 300Richmond, VA 23236
Dear Ms. [redacted]
In regards to case number [redacted] for Mr. [redacted]. Upon review of his account in our office, Receivables Management Systems will...
gather all information from the original creditor and mail to Mr. [redacted] to the information to the address on file. Should you have further questions, please contact our office.
Sincerely,
Stephanie S[redacted], Administrative Services, Receivables Management Systems804-353-9300 ext. [redacted]
We have contacted the original creditor for the proper documents to send to *** ***
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID***, and find that this resolution would be satisfactory to me.
Regards,
July 21, 2015*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in response to case number *** in regards to *** * ***. Upon review of his account, we have
requested documentation from the original creditor. Once Receivables Management Systems have received those documents we will send them to Mr***.Should you have further questions please contact our office.Sincerely,*** ***Receivables Management Systems?
December 22,
*** ***
*** *** *** ***
*** *** *** *** *** ***
*** ** *** *** ***In response to the complaint number in regards to *** * *** as previous stated we mailed information to *** ***, showing why he still owes a balance. We sent *** *** a copy of the Virginia Treatment and Payment Policies that he signed at the time of service. *** *** need to understand that the original balance was assigned to Receivables Management Systems on 09/18/2014. *** *** paid the original balance of $on 10/31/which was after the account was assigned to collections. According to the Virginia Treatment and Payment Policies it states "Delinquent accounts may be turned over to a collection agency at which time you agree to be responsible for the collections charges and all associated legal fees in addition to the amount owed." Therefore, this is why *** *** still owes the balance of $40.61. If *** *** has further questions in regards to this balance, he can contact our office at the number listed below.Sincerely,
*** ***
*** *** *** ?
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I already received from the original creditor that my balance is ZER
Regards,
*** ***
The collection agency sending me paperwork does not solve the issueIf the collection agency is a private company and make decisions for themselves the paperwork from *** *** does not resolve the
problemIf they are submitting paperwork in lieu of addressing my concern does not solve the problem
Thank you
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
April 6, 2015*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236*** *** ***This in regards to case number *** *** *** *** ***. Mr*** has been aware and in contact with Receivables
Management Systems since his account was assigned to our office on back in 2014. Mr*** spoke to a representative on 09/02/2014, per his request information was mailed to him at the address provided on 09/05/2014. Mr*** spoke to a representative again on 09/10/and was given more detail and was advised to contact his insurance company and Mr*** at that time stated he was not going to that but he was going to report Receivables Management Systems to the Revdex.com. On 10/10/Mr*** spoke to a representative again and was told again what he needed to do and he refused and stated again he would just report it to the Revdex.com. Mr*** contacted Receivables Management Systems again on 04/03/and spoke to a representative and a supervisor and the same information was provided to him again and documentation was mailed to him again on 04/03/in regards to this bill.Receivables Management Systems has given Mr*** all the information he has requested via phone and mail. He is refusing to work with us in order to better assist him in this matter.Should you have further questions please contact our office.Sincerely,
*** ***
*** *** ***
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
RMS has yet to provide me with any information on the debt whatsoeverI contacted them in both December and January, and they’ve yet to substantiate the debtWhen talking with the creditor shown on their notices, I have no debt with themI simply want RMS to substantiate the debt
March 22,
*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms***:
This is in response to the case number *** from *** ***. The account we are showing in
our system belongs to Ms*** daughter. Ms*** *** did contact Receivables Management Systems (RMS) on 3/21/after her daughter contacted RMS giving us permission to speak to Ms*** ***. Ms*** spoke to a supervisor and was informed that she is responsible for the remaining balance on the account due to the agreement her daughter signed with the original creditor at the time of service. RMS will request the documents from the original creditor and will forward information via mail to the address provided on this letter, it also matches the address we show on file on our system.
Should Ms*** have further questions, she can feel free to contact RMS by calling ***
Sincerely,
*** *** ***
*** *** ***
*** ***Revdex.comMoorefield Park Drive Suite 300Richmond, VA *** *** ***
This is in regards to case number *** for *** * ***. Upon review of the information provided,
Receivables Management Systems has indeed closed the account number *** for a Chapter bankruptcy. Mr*** will receive via mail a letter from Receivables Management Systems that will inform this account is closed. We apologize for any confusion Mr*** may have received when contacting our office.Should you have further questions or concerns, please contact our officeSincerely,
*** *** *** *** ***
We have received the complaint for ID#: ***. After review of the complaint, I'm emailing to inform that this account has been closed in our office as of 06/26/2014. We have mailed *** *** a letter to the address you show on file
Should you have further questions
please contact our office
Sincerely,
*** ***
?
Re:***
Dear *** ***:
This is a response by Receivables Management Systems related to the above referenced case numberOur office recently received notice of a complaint filed with your office by *** ***The related accounts have been paid
and were closed in January, at which time we contacted the credit bureaus and request the item be removed from *** *** credit recordUnfortunately, Receivables Management Systems cannot control the speed at which the credit bureau updates their filesWe have contacted them again to insure this process is completedNo further action can be taken
Thank you for your attention to this matter
Unfortunately at this time we are unable to locate an account for this consumer with the information provided. We ask that the consumer send the *** ***
account number/ reference number mentioned in her complaint.
*** *** is invited to call ***
*** at
*** ext*** *** *** will
be able to assist *** *** in clearing up this matter
Thank you
*** ***
April 12, 2016
[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236
Dear Ms. [redacted]:
This is in regards to case number [redacted] for [redacted] Upon review of Mr. [redacted] account, Receivables Management Systems...
(RMS) has received his request to have this account remove from his credit report. At the present time, this information is being reviewed by the original creditor. Once information is reviewed, RMS will send information to Mr. [redacted].Should you have any further questions, please contact our office.
Sincerely,
Stephanie S[redacted]
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.This is in response to the business commits. I have not received any information from this company and request that they remove the adverse information off my credit report. The business has broken PA code laws and the PA State Attorney General will be notified if they do not remove the information off my credit report. I request the company's license number also for this reason.
Regards,
[redacted]
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am in receipt of the debt validation provided by RMS on 07/29/2015; however, I submitted a timely debt validation request that was received by RMS on 05/07/2015. The validation request initiates a collection bar until validation is provided per FDCP 809.B. Collection attempts were made by RMS on 05/29/2015 (a letter demanding payment within 10 days) and the subsequent reporting of the account to third parties on 07/13/2015. The only way I will consider this matter closed is the deletion of the account from credit reporting agencies and no further collection attempts.
Regards,
[redacted]
April 15, 2016
[redacted]720 Moorefield Park Drive, Suite 300Richmond, VA 23236
Dear Ms. [redacted]:
This is in response to case number [redacted] for Ms. [redacted]. Receivables Management Systems (RMS) has reviewed her account and upon Ms. [redacted] request,...
we have sent information to the original creditor to request documents to support this debt. Upon receipt of this information RMS will send certified mail to the address listed on file.Should you have further questions, please contact our office.
Sincerely,
Stephanie S[redacted]Administrative Services
August 8, 2016
[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236
Dear Ms. [redacted],
This is in response to case number [redacted] in regards to [redacted]. Upon review of Ms. [redacted]...
account, Receivables Management Systems (RMS) has requested documents from the original creditor and request of her account. Once RMS has received the requested documents, they will be mailed to Ms. [redacted] at the address provided.Should you have any questions please contact our office.
Sincerely,
Stephanie S[redacted], Administrative ServicesReceivables Management Systems
December 28, 2016
[redacted]Revdex.com720 Moorefield Park Drive Suite 300Richmond, VA 23236
Dear Ms. [redacted]
In regards to case number [redacted] for Mr. [redacted]. Upon review of his account in our office, Receivables Management Systems will...
gather all information from the original creditor and mail to Mr. [redacted] to the information to the address on file. Should you have further questions, please contact our office.
Sincerely,
Stephanie S[redacted], Administrative Services, Receivables Management Systems804-353-9300 ext. [redacted]