February 18, 2015
[redacted]
[redacted]
[redacted] [redacted]
[redacted]This is in regards to case no. 10451312 in regards to [redacted] RMS has sent a request to the original creditor to request documentation to show proof of...
this balance. Once RMS has received this information we will mail that information to [redacted]Should you have further questions please contact our office.Sincerely,[redacted]
[redacted]
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
RMS has NOT been in contact with me since I last spoke with the representative who refused to remove the interest and fees associated with the account; even though no one can prove that the company actually ever contacted me regarding the account. Further, RMS should have never taken the account to begin with as I had not been made aware of the bill by Patient First prior to them sending the account to collections. I now know that after the bill was denied by Workers Comp (should have not been filed with workers comp to begin with, this was a billing error with Patient First), the account was sent to RMS. The last conversation I had with RMS was just prior to me filing my complaint with Revdex.com (same day) because they refused to work with me. I had even offered to simply pay the actual initial bill in full (without fees/interest obviously) instead of forcing Patient First to send the bill to my insurance company and only pay a co-pay. It is unfair and unjust that this continues to reflect negatively on my credit because of poor business practices. It does not go unnoticed that RMS continues to attempt to circumvent the use of Revdex.com to expose their poor practices. First stating they cannot locate the account, and now falsely stating that they have been in contact with me and that I need to contact them.
My complaint remains the same. The requested outcome remains the same. I should not be held responsible for fees and interest associated with this bill, given the situation and billing errors. I request the ability to pay the original bill, minus fees and interest as it was presented to RMS.
Regards,
[redacted]
[redacted]
The Revdex.com
Dear [redacted]:
I'm sending this response back to you in regards to ID of [redacted] for[redacted]. We have sent this information to [redacted] on
3/25/14 via mail and we have closed her account...
in our office.
Should you have further questions please contact our office.
Sincerely,
[redacted]
Receivables Management Systems
September 10, 2015Emilee [redacted]720 Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms. [redacted]:This is in response to case no.: [redacted] for Ms. [redacted] (in our system she is [redacted]). Upon review of this...
account, Receivables Management Systems has been in communication with Ms. Worsham since it was placed into collections 07/2010. Receivables Management Systems has requested documentation from the original creditor and once information has been received, Receivables Management System will send to Ms. Worsham via mail to the address provided in this complaint. Should Ms. Worsham like to contact our office or a supervisor in our office, she may do so at the information listed below.Should you have further questions, please contact our office.Sincerely,Stephanie [redacted]/Administrative Services/ 804-353-9300 ext. [redacted]Receivables Management Systems?
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted] I paid the original debt to the original debtor way back in November! Then this collection agency starts billing me a $40 + interest for a MEDICAL bill of abt $32 to [redacted] clinic in [redacted] for med care. I paid them. The collection agency is charging $40 + interest to collect a $32 med bill that was already paid to [redacted]! Please reopen this complaint that should have never been closed. I did note my blindness in original complaint. Please send large print. Please contact me [redacted]. I did call you 12-20 but man said you were at lunch until 2pm. I called you back at 3 pm + u were closed. Please do Not close this. The company's answer was NOT satisfactory! Not at all. They must give me a ZERO balance for my satisfaction + remove any negativity from my credit rating. Thank you. [redacted]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed...
action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I am not satisfied with the companies resolution because the only response they sent back was "We have requested the proper documents from the original creditor for [redacted] and once received we will mail that information to her." I can even tell from that message exactly what they mean.
Regards,
[redacted]
[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236
Dear Ms. [redacted],
This is in response to the case number [redacted] in regards to [redacted]. Upon review...
of this account at Receivables Management Systems (RMS), we see that this issue has been resolved and RMS has mailed this information to Ms. [redacted].
Should you have further questions in regards to this matter, please call our office.
Sincerely,
Stephanie S[redacted], Administrative ServicesReceivables Management Systems
[redacted]720 Moorefield Park Drive, Suite 300Richmond, VA 23236
Dear Ms. [redacted]:
This is in regards to case number [redacted] Mr. [redacted]. Upon review of Mr. [redacted] account,...
Receivables Management Systems (RMS) shows this account is in review. Once RMS receives information back from the original creditor, information will be sent to Mr. [redacted] via mail at the address provided to the Revdex.com.
Should you have further questions, please contact our office.
September 30, 2015[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms. [redacted]:This is in regards to case number [redacted] for [redacted] [redacted]. Upon review of Mr. [redacted]'s account, we...
do show his payment on 07/22/2015 but he did not pay the balance in full. Receivables Management Systems sent Mr. [redacted] several letters at the address he provided and our office didn't receive any return mail for his account. Receivables Management Systems does not send mail via registered mail. Unfortunately if Mr. [redacted] is having issues of receiving his mail he may need to contact his postal service.Receivables Management Systems will request documents from original creditor to show where Mr. [redacted] still owes this balance. Once received we will be glad to mail this information to Mr. [redacted]. Should he have questions in the meantime, he may contact our office.Sincerely,[redacted]Receivables Management Systems804-353-9300
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action is inaccurate as they have confirmed receipt of my fax letter in March 2016.
As such I have disputed the charge with [redacted] and will take up payment of outstanding debts directly with [redacted].
[redacted]
RMS first made contact with me on 29NOV2013, stating I had an outstanding balance with [redacted]. I had not received any notices, but was more than happy to pay the full amount RMS specified, while stating if this is paid in full, there would be no further monies owed. I honored the request the same day, then received a bill from RMS stating I needed to pay more (collection fee). I didn't understand why I was being asked to pay more, although the Rep stated I only owed the amount specified on 29NOV2013. I started recording my conversations with RMS and [redacted], at which time [redacted] notified me this was not a fee they required, but was being asked from RMS. RMS pointed the finger at [redacted], and [redacted] pointed the finger at RMS. I just needed clarity as to what I was paying, who I was paying it too, and who was asking for payment of this fee; and this was specified in NOV2013. I spoke with a disrespectful Rep from RMS with an [redacted] Rep on the line 10FEB2014. I also informed the RMS Rep he was being recorded several times, but he continued to speak to me in an unprofessional manner, and did not care that he was being recorded, therefore leading me to believe he doesn't care with whom I share this recording. I am contemplating sharing the recording with *-on-your-side, and other social networks/News outlets. Although I did receive a clear answer from the Manager (who specified the Rep who contacted me in NOV2013 should have also included the fee at that moment), good customer service from her and good customer service from the other Rep; I believe his astonishing behavior outweighs the good I did experience. One bad seed spoils the whole bunch, and that bad seed needs to be removed before this happens!
I had a billing issue and called the agency to try to resolve it. I actually spoke to the supervisor in charge Joe and according to him, there isn't anyone above him. I am unemployed due to my health with rheumatoid arthritis as of November 2014 and currently awaiting a disability determination. I spoke to Joe telling him how unsatisfied I was because I was charged for a service with a hidden charge after paying my co-pay. I told him my situation and he was extremely insensitive to how I felt or what I was telling him. Their website states they strive to maintain customer satisfaction, the service I received was among the worst services I have ever experienced. As to someone receiving income the charge (not including added interests and fees) may not seem to be much, but for someone struggling financially may agree otherwise. I will not be contacting this business for any future payments, I will deal directly with the source. For any business that is looking for a service that collects their outstanding accounts, I highly recommend you do not choose Receivables Management Systems because they will represent you. Your patients, customers, or whatever it may be will be unsatisfied and may not return only to believe that is how your business is ran. My situation was on behalf of [redacted]. For anyone else that follows in my shoes, I recommend contacting [redacted] directly. For they are more accommodating and passionate, and they WILL work with you to help. Receivables Management Systems only care about the money.
[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236
Dear Ms. [redacted]:
This is in response to case number 10973266 for [redacted]. I have review Mr. [redacted] complaint and his...
account here at Receivables Management Systems. Mr. [redacted] paid his account via phone payment on 11/23/15. I'm not sure whom Mr. [redacted] spoke to in regards of requesting a letter but that information does not reflect in our system.I have placed a letter in the mail for Mr. [redacted] showing his account is paid in full. I'm sorry that Mr. [redacted] was given incorrect information and I apologize for the inconvenience. Should Mr. [redacted] have any further questions or concerns he may contact our office.
Sincerely,
[redacted]
Receivables Management Systems
[redacted]
September 29, 2015[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms. [redacted]:This is in regards to complaint no. [redacted] for [redacted]. Upon review of this account, Ms....
[redacted] just recently paid this account in full back on 09/11/2015. The information to be updated to her credit report for removal has been done but this process can take 6-8 weeks to reflect onto her personal credit report of which Receivables Management Systems has no access, we rely on sending this information to all three (3) major credit bureaus via an online service and once information is sent it is up to those agencies to update and remove.Receivables Management Systems will be glad to mail Ms. [redacted] a letter stating this has been done to the address provided.Should Ms. [redacted] have further questions she can contact our office.Sincerely,[redacted]Receivables Management Systems804-353-9300
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have not received anything in the mail from this company itemizing charges to me. I have requested them to remove the information off my credit report and they refuse. They have failed to do anything other then damage my credit. I also requested there collection license for the PA State Attorney General complaint.
Regards,
[redacted]
May 22, 2015[redacted]720 Moorefield Park Drive, Suite 300Richmond, VA 23236Dear [redacted]In regards to case number [redacted] for [redacted]. Receivables Management is in the process of gathering information, once received documentation will...
be mailed to Ms. [redacted].Should you have further questions you can contact our office.Sincerely,[redacted]Receivables Management Systems
May 22, 2015[redacted]720 Moorefield Park Drive, Suite 300Richmond, Virginia 23236Dear Ms. [redacted]:In regards to ID [redacted] for [redacted] her two accounts she has in collections with Receivables Management Systems. Receivables Management...
Systems has provided Ms. [redacted] with all the information we have to provide. We are third party collection agency and we do not own or buy accounts. Both Ms. [redacted] accounts have been in our office for a number of years and we have tried contacting her several times. Receivables Management Systems will have account reviewed again by the original creditor. At this time, Receivables Management Systems will honor the settlement offer we presented to Ms. [redacted] via certified mail and she is welcome to contact our office if she has further questions.Sincerely,
[redacted]
[redacted]
April 16, 2015[redacted] Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236[redacted]
This is in regards to case number [redacted]. Upon review, the information in our records we have spoken to Ms....
[redacted] and have offered assist in this matter in order to get her account resolved. Receivables Management Systems will gather information and will mail the correspondence to her address listed on file via certified mail.Should you have further questions, please contact our office.Sincerely,
[redacted]
[redacted]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.As provided in my last reply, I currently do not owe anything to RMS because their statement says 'due our patient first'. And as confirmed from there reply I don't owe [redacted] any amount. I am not refusing having to pay a collection fee. But to date I have not received a detailed statement that claims I owe anything to RMS. I consider this manner closed and will not expect any further billing from RMS. If there is a bill a new claim will be opened.
Regards,[redacted]
February 18, 2015
[redacted]
[redacted]
[redacted] [redacted]
[redacted]This is in regards to case no. 10451312 in regards to [redacted] RMS has sent a request to the original creditor to request documentation to show proof of...
this balance. Once RMS has received this information we will mail that information to [redacted]Should you have further questions please contact our office.Sincerely,[redacted]
[redacted]
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
RMS has NOT been in contact with me since I last spoke with the representative who refused to remove the interest and fees associated with the account; even though no one can prove that the company actually ever contacted me regarding the account. Further, RMS should have never taken the account to begin with as I had not been made aware of the bill by Patient First prior to them sending the account to collections. I now know that after the bill was denied by Workers Comp (should have not been filed with workers comp to begin with, this was a billing error with Patient First), the account was sent to RMS. The last conversation I had with RMS was just prior to me filing my complaint with Revdex.com (same day) because they refused to work with me. I had even offered to simply pay the actual initial bill in full (without fees/interest obviously) instead of forcing Patient First to send the bill to my insurance company and only pay a co-pay. It is unfair and unjust that this continues to reflect negatively on my credit because of poor business practices. It does not go unnoticed that RMS continues to attempt to circumvent the use of Revdex.com to expose their poor practices. First stating they cannot locate the account, and now falsely stating that they have been in contact with me and that I need to contact them.
My complaint remains the same. The requested outcome remains the same. I should not be held responsible for fees and interest associated with this bill, given the situation and billing errors. I request the ability to pay the original bill, minus fees and interest as it was presented to RMS.
Regards,
[redacted]
[redacted]
The Revdex.com
Dear [redacted]:
I'm sending this response back to you in regards to ID of [redacted] for[redacted]. We have sent this information to [redacted] on
3/25/14 via mail and we have closed her account...
in our office.
Should you have further questions please contact our office.
Sincerely,
[redacted]
Receivables Management Systems
September 10, 2015Emilee [redacted]720 Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms. [redacted]:This is in response to case no.: [redacted] for Ms. [redacted] (in our system she is [redacted]). Upon review of this...
account, Receivables Management Systems has been in communication with Ms. Worsham since it was placed into collections 07/2010. Receivables Management Systems has requested documentation from the original creditor and once information has been received, Receivables Management System will send to Ms. Worsham via mail to the address provided in this complaint. Should Ms. Worsham like to contact our office or a supervisor in our office, she may do so at the information listed below.Should you have further questions, please contact our office.Sincerely,Stephanie [redacted]/Administrative Services/ 804-353-9300 ext. [redacted]Receivables Management Systems?
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted] I paid the original debt to the original debtor way back in November! Then this collection agency starts billing me a $40 + interest for a MEDICAL bill of abt $32 to [redacted] clinic in [redacted] for med care. I paid them. The collection agency is charging $40 + interest to collect a $32 med bill that was already paid to [redacted]! Please reopen this complaint that should have never been closed. I did note my blindness in original complaint. Please send large print. Please contact me [redacted]. I did call you 12-20 but man said you were at lunch until 2pm. I called you back at 3 pm + u were closed. Please do Not close this. The company's answer was NOT satisfactory! Not at all. They must give me a ZERO balance for my satisfaction + remove any negativity from my credit rating. Thank you. [redacted]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed...
action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I am not satisfied with the companies resolution because the only response they sent back was "We have requested the proper documents from the original creditor for [redacted] and once received we will mail that information to her." I can even tell from that message exactly what they mean.
Regards,
[redacted]
August 8, 2016
[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236
Dear Ms. [redacted],
This is in response to the case number [redacted] in regards to [redacted]. Upon review...
of this account at Receivables Management Systems (RMS), we see that this issue has been resolved and RMS has mailed this information to Ms. [redacted].
Should you have further questions in regards to this matter, please call our office.
Sincerely,
Stephanie S[redacted], Administrative ServicesReceivables Management Systems
April 19, 2016
[redacted]720 Moorefield Park Drive, Suite 300Richmond, VA 23236
Dear Ms. [redacted]:
This is in regards to case number [redacted] Mr. [redacted]. Upon review of Mr. [redacted] account,...
Receivables Management Systems (RMS) shows this account is in review. Once RMS receives information back from the original creditor, information will be sent to Mr. [redacted] via mail at the address provided to the Revdex.com.
Should you have further questions, please contact our office.
Sincerely,
Stephanie S[redacted]
[redacted]
September 30, 2015[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms. [redacted]:This is in regards to case number [redacted] for [redacted] [redacted]. Upon review of Mr. [redacted]'s account, we...
do show his payment on 07/22/2015 but he did not pay the balance in full. Receivables Management Systems sent Mr. [redacted] several letters at the address he provided and our office didn't receive any return mail for his account. Receivables Management Systems does not send mail via registered mail. Unfortunately if Mr. [redacted] is having issues of receiving his mail he may need to contact his postal service.Receivables Management Systems will request documents from original creditor to show where Mr. [redacted] still owes this balance. Once received we will be glad to mail this information to Mr. [redacted]. Should he have questions in the meantime, he may contact our office.Sincerely,[redacted]Receivables Management Systems804-353-9300
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action is inaccurate as they have confirmed receipt of my fax letter in March 2016.
As such I have disputed the charge with [redacted] and will take up payment of outstanding debts directly with [redacted].
[redacted]
RMS first made contact with me on 29NOV2013, stating I had an outstanding balance with [redacted]. I had not received any notices, but was more than happy to pay the full amount RMS specified, while stating if this is paid in full, there would be no further monies owed. I honored the request the same day, then received a bill from RMS stating I needed to pay more (collection fee). I didn't understand why I was being asked to pay more, although the Rep stated I only owed the amount specified on 29NOV2013. I started recording my conversations with RMS and [redacted], at which time [redacted] notified me this was not a fee they required, but was being asked from RMS. RMS pointed the finger at [redacted], and [redacted] pointed the finger at RMS. I just needed clarity as to what I was paying, who I was paying it too, and who was asking for payment of this fee; and this was specified in NOV2013. I spoke with a disrespectful Rep from RMS with an [redacted] Rep on the line 10FEB2014. I also informed the RMS Rep he was being recorded several times, but he continued to speak to me in an unprofessional manner, and did not care that he was being recorded, therefore leading me to believe he doesn't care with whom I share this recording. I am contemplating sharing the recording with *-on-your-side, and other social networks/News outlets. Although I did receive a clear answer from the Manager (who specified the Rep who contacted me in NOV2013 should have also included the fee at that moment), good customer service from her and good customer service from the other Rep; I believe his astonishing behavior outweighs the good I did experience. One bad seed spoils the whole bunch, and that bad seed needs to be removed before this happens!
We have requested the proper documents from the original creditor for [redacted] and once received we will mail that information to her.
I had a billing issue and called the agency to try to resolve it. I actually spoke to the supervisor in charge Joe and according to him, there isn't anyone above him. I am unemployed due to my health with rheumatoid arthritis as of November 2014 and currently awaiting a disability determination. I spoke to Joe telling him how unsatisfied I was because I was charged for a service with a hidden charge after paying my co-pay. I told him my situation and he was extremely insensitive to how I felt or what I was telling him. Their website states they strive to maintain customer satisfaction, the service I received was among the worst services I have ever experienced. As to someone receiving income the charge (not including added interests and fees) may not seem to be much, but for someone struggling financially may agree otherwise. I will not be contacting this business for any future payments, I will deal directly with the source. For any business that is looking for a service that collects their outstanding accounts, I highly recommend you do not choose Receivables Management Systems because they will represent you. Your patients, customers, or whatever it may be will be unsatisfied and may not return only to believe that is how your business is ran. My situation was on behalf of [redacted]. For anyone else that follows in my shoes, I recommend contacting [redacted] directly. For they are more accommodating and passionate, and they WILL work with you to help. Receivables Management Systems only care about the money.
November 30, 2015
[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236
Dear Ms. [redacted]:
This is in response to case number 10973266 for [redacted]. I have review Mr. [redacted] complaint and his...
account here at Receivables Management Systems. Mr. [redacted] paid his account via phone payment on 11/23/15. I'm not sure whom Mr. [redacted] spoke to in regards of requesting a letter but that information does not reflect in our system.I have placed a letter in the mail for Mr. [redacted] showing his account is paid in full. I'm sorry that Mr. [redacted] was given incorrect information and I apologize for the inconvenience. Should Mr. [redacted] have any further questions or concerns he may contact our office.
Sincerely,
[redacted]
Receivables Management Systems
[redacted]
September 29, 2015[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms. [redacted]:This is in regards to complaint no. [redacted] for [redacted]. Upon review of this account, Ms....
[redacted] just recently paid this account in full back on 09/11/2015. The information to be updated to her credit report for removal has been done but this process can take 6-8 weeks to reflect onto her personal credit report of which Receivables Management Systems has no access, we rely on sending this information to all three (3) major credit bureaus via an online service and once information is sent it is up to those agencies to update and remove.Receivables Management Systems will be glad to mail Ms. [redacted] a letter stating this has been done to the address provided.Should Ms. [redacted] have further questions she can contact our office.Sincerely,[redacted]Receivables Management Systems804-353-9300
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have not received anything in the mail from this company itemizing charges to me. I have requested them to remove the information off my credit report and they refuse. They have failed to do anything other then damage my credit. I also requested there collection license for the PA State Attorney General complaint.
Regards,
[redacted]
May 22, 2015[redacted]720 Moorefield Park Drive, Suite 300Richmond, VA 23236Dear [redacted]In regards to case number [redacted] for [redacted]. Receivables Management is in the process of gathering information, once received documentation will...
be mailed to Ms. [redacted].Should you have further questions you can contact our office.Sincerely,[redacted]Receivables Management Systems
May 22, 2015[redacted]720 Moorefield Park Drive, Suite 300Richmond, Virginia 23236Dear Ms. [redacted]:In regards to ID [redacted] for [redacted] her two accounts she has in collections with Receivables Management Systems. Receivables Management...
Systems has provided Ms. [redacted] with all the information we have to provide. We are third party collection agency and we do not own or buy accounts. Both Ms. [redacted] accounts have been in our office for a number of years and we have tried contacting her several times. Receivables Management Systems will have account reviewed again by the original creditor. At this time, Receivables Management Systems will honor the settlement offer we presented to Ms. [redacted] via certified mail and she is welcome to contact our office if she has further questions.Sincerely,
[redacted]
[redacted]
April 16, 2015[redacted] Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA 23236[redacted]
This is in regards to case number [redacted]. Upon review, the information in our records we have spoken to Ms....
[redacted] and have offered assist in this matter in order to get her account resolved. Receivables Management Systems will gather information and will mail the correspondence to her address listed on file via certified mail.Should you have further questions, please contact our office.Sincerely,
[redacted]
[redacted]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.As provided in my last reply, I currently do not owe anything to RMS because their statement says 'due our patient first'. And as confirmed from there reply I don't owe [redacted] any amount. I am not refusing having to pay a collection fee. But to date I have not received a detailed statement that claims I owe anything to RMS. I consider this manner closed and will not expect any further billing from RMS. If there is a bill a new claim will be opened.
Regards,[redacted]