Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I have not receive any mail from RMS, please attach Regards, [redacted] ***
November 30, [redacted] ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms***: This is in response to case number for [redacted] *** I have review Mr [redacted] complaint and his account here at Receivables Management Systems Mr [redacted] paid his account via phone payment on 11/23/I'm not sure whom Mr [redacted] spoke to in regards of requesting a letter but that information does not reflect in our system.I have placed a letter in the mail for Mr [redacted] showing his account is paid in full I'm sorry that Mr [redacted] was given incorrect information and I apologize for the inconvenienceShould Mr [redacted] have any further questions or concerns he may contact our office Sincerely, [redacted] Receivables Management Systems [redacted]
November 22, Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear [redacted] This is in regards to case number [redacted] for [redacted] *** Upon review of [redacted] account in our system, Receivables Management Systems has recently sent [redacted] via mail the documentation she request from the original creditor Should [redacted] have further questions or concerns, she would need to contact Receivables Management Systems directlySincerely, Stephanie S [redacted] , Receivables Management Systems
April 15, [redacted] ***Moorefield Park Drive, Suite 300Richmond, VA Dear Ms [redacted] This is in regards to case number [redacted] Receivables Management Systems (RMS) will request from the original creditor to research Ms [redacted] account RMS will also request documentation for her account Upon receipt, RMS will send information to Ms [redacted] via certified mail to the address provided to the Revdex.com Should you have further questions, please contact our office Sincerely, [redacted] Administrative Services
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.As provided in my last reply, I currently do not owe anything to RMS because their statement says 'due our patient first' And as confirmed from there reply I don't owe [redacted] *** any amount I am not refusing having to pay a collection fee But to date I have not received a detailed statement that claims I owe anything to RMS I consider this manner closed and will not expect any further billing from RMS If there is a bill a new claim will be opened Regards, [redacted]
December 10, [redacted] ** [redacted] In response to the complaint number [redacted] in regards to Erich R Anderson, we have sent [redacted] documentation showing where he owes the disputed balance[redacted] can contact Receivables Management Systems should he need further assistance [redacted]
May 22, [redacted] ***Moorefield Park Drive, Suite 300Richmond, Virginia 23236Dear Ms***:In regards to ID [redacted] for [redacted] her two accounts she has in collections with Receivables Management Systems Receivables Management Systems has provided Ms [redacted] with all the information we have to provide We are third party collection agency and we do not own or buy accounts Both Ms [redacted] accounts have been in our office for a number of years and we have tried contacting her several times Receivables Management Systems will have account reviewed again by the original creditor At this time, Receivables Management Systems will honor the settlement offer we presented to Ms [redacted] via certified mail and she is welcome to contact our office if she has further questions.Sincerely, [redacted]
October 25,
*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear *** ***,
This is in regards to case no*** for Mr*** * ***. Upon review of his account in our system,
Receivables Management Systems (RMS) will request documentation from the original creditor. Upon receipt of the documents requested, RMS will mail the information to Mr*** at the address he has provided.Should you have further questions, please contact our office at 804-***Sincerely,
*** ***, Administrative ServicesReceivables Management Systems
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I reached out to the creditor myself and was told I do not have a balanceI also attached a letter that I received as wellI do plan on pursuing other actions against this company is this matter is not resolved within days
Regards,
*** ***
May 12,
*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA
Dear Ms***:
This is in regards to ID#filed by *** ***. As of May 2, Ms*** *** was informed that her daughter's account with Receivables Management Systems has been resolved and closed. Receivables Management Systems has provided Ms*** with the proper information and followed all procedures correctly in solving this matter
Should you have further questions, please contact our office
Sincerely,
Stephanie S*** *** *** ***
August 28,
*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms***,
In regards to case number *** for Mr*** ***, upon review Receivables Management
Systems (RMS) is not locating Mr*** information by the information provided. Mr*** is welcome to contact RMS and speak to a supervisor and provide more detail information and we will be glad to assist in this matter.Should you have further questions, please contact our office
Sincerely,
Stephanie ***Receivables Management Systems
December 6, *** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear *** ***,
This is in regards to case number *** for Ms*** ***. Upon review of the response from your office and the information in our system, Receivables Management Systems (RMS) has responded to Ms*** with the proper documentation from the original creditor and mailed this information to her on as of 11/21/2016.
Should Ms*** need to review this matter further, she would need to contact our office at *** and speak to a supervisorShould you need further assistance please contact our office at the number listed belowSincerely,
Stephanie S*** Administrative Services, Rece
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowThis is not a actual resolutionI have not heard anything from Receivables Management System
Regards,
*** ***
June 17,
*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in response to case number *** for Ms*** ** ***. Upon review of this
account, Receivables Management Systems have spoken to Ms*** several times informing why she currently still has a balance due in our office. Receivables Management Systems has requested additional documentation from the original creditor and upon receipt of those documents, we will mail the information to Ms***.Should you need further assistance, please contact our office.Sincerely,*** ***Receivables Management Systems
April 22, 2015*** *** Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236*** *** ***This is in response to ID#*** *** *** *** *** Receivables Management Systems has been in contact with Mr*** since account was assigned to our office on 08/29/2014. Mr*** has stated several times that he is not going to pay this balance due to the original creditor. We have provided him all information he has requested and informed him on whom he needs to contact to receive further information.We will send Mr*** documentation via certified mail and will request additional documentation from the original creditor. Once we receive that information we will also send that information via certified mail. Should Mr*** need further assistance he can contact our office directly.Sincerely,*** ***
*** *** *** ?
July 21, 2015*** ***Revdex.com Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in response to case number *** for Mr*** *** ***. Upon review of Mr*** account, we do show the
balance paid in full, unfortunately Mr*** is misinformed on how accounts are reported and removed from credit reports. Receivables Management Systems will review his information with the original creditor and will try to get this account removed from his credit report as soon as possible. Receivables Management Systems will contact Mr*** directly.Should you have further questions please contact our office.Sincerely,*** ***Receivables Management Systems
March 10,
*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This in regards to case number *** *** *** *** ***. We have received information from the original creditor and will be sending that information to Mr*** via certified mail to the address:*** *** *** ***
*** ** ***Should you have further questions, please contact our office.Sincerely,
*** ***
*** *** *** ?
February 18, 2015*** ***Moorefield Park Drive, Suite 300Richmond, VA 23236*** *** ***This is in response to case no*** for Mr*** ***. We have received his dispute letter and we are currently waiting on a response from the
original creditor. We apologized for the delay and as soon as we receive the documentation, it will be mailed to Mr***.Should have further questions, please contact our office.Sincerely,*** ***
*** *** ***
***
I received a call from this company today I asked what company they represented and why they were calling They refused to provide that information and said rudely they would tell me later They then started asking for personal information, at which time I asked again who they represented and why they were calling They again refused to provide this information I then told them I would not provide or confirm any personal information until they told me who they represented and why they were calling They then said they could send me something in the mail and hung upI called the one place I could thing of where there could be an issue The issue was resolved in mins and had resulted from a situation where I was waiting for an agreement between a medical clinic and the insurance companyMy experience with, and impression of, this company was not positive at all They were rude, short and refused to provide information to confirm this was or was not a legitimate phone call With the culture everyone lives in today and the potential risks, it is not reasonable to expect one to provide personal and confidential information without the proper information to confirm this is a legitimate call I would not recommend them to a company considering them as a vendor; they represent you
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I have not receive any mail from RMS, please attach Regards, [redacted] ***
November 30, [redacted] ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms***: This is in response to case number for [redacted] *** I have review Mr [redacted] complaint and his account here at Receivables Management Systems Mr [redacted] paid his account via phone payment on 11/23/I'm not sure whom Mr [redacted] spoke to in regards of requesting a letter but that information does not reflect in our system.I have placed a letter in the mail for Mr [redacted] showing his account is paid in full I'm sorry that Mr [redacted] was given incorrect information and I apologize for the inconvenienceShould Mr [redacted] have any further questions or concerns he may contact our office Sincerely, [redacted] Receivables Management Systems [redacted]
November 22, Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear [redacted] This is in regards to case number [redacted] for [redacted] *** Upon review of [redacted] account in our system, Receivables Management Systems has recently sent [redacted] via mail the documentation she request from the original creditor Should [redacted] have further questions or concerns, she would need to contact Receivables Management Systems directlySincerely, Stephanie S [redacted] , Receivables Management Systems
April 15, [redacted] ***Moorefield Park Drive, Suite 300Richmond, VA Dear Ms [redacted] This is in regards to case number [redacted] Receivables Management Systems (RMS) will request from the original creditor to research Ms [redacted] account RMS will also request documentation for her account Upon receipt, RMS will send information to Ms [redacted] via certified mail to the address provided to the Revdex.com Should you have further questions, please contact our office Sincerely, [redacted] Administrative Services
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.As provided in my last reply, I currently do not owe anything to RMS because their statement says 'due our patient first' And as confirmed from there reply I don't owe [redacted] *** any amount I am not refusing having to pay a collection fee But to date I have not received a detailed statement that claims I owe anything to RMS I consider this manner closed and will not expect any further billing from RMS If there is a bill a new claim will be opened Regards, [redacted]
December 10, [redacted] ** [redacted] In response to the complaint number [redacted] in regards to Erich R Anderson, we have sent [redacted] documentation showing where he owes the disputed balance[redacted] can contact Receivables Management Systems should he need further assistance [redacted]
May 22, [redacted] ***Moorefield Park Drive, Suite 300Richmond, Virginia 23236Dear Ms***:In regards to ID [redacted] for [redacted] her two accounts she has in collections with Receivables Management Systems Receivables Management Systems has provided Ms [redacted] with all the information we have to provide We are third party collection agency and we do not own or buy accounts Both Ms [redacted] accounts have been in our office for a number of years and we have tried contacting her several times Receivables Management Systems will have account reviewed again by the original creditor At this time, Receivables Management Systems will honor the settlement offer we presented to Ms [redacted] via certified mail and she is welcome to contact our office if she has further questions.Sincerely, [redacted]
October 25,
*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear *** ***,
This is in regards to case no*** for Mr*** * ***. Upon review of his account in our system,
Receivables Management Systems (RMS) will request documentation from the original creditor. Upon receipt of the documents requested, RMS will mail the information to Mr*** at the address he has provided.Should you have further questions, please contact our office at 804-***Sincerely,
*** ***, Administrative ServicesReceivables Management Systems
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I reached out to the creditor myself and was told I do not have a balanceI also attached a letter that I received as wellI do plan on pursuing other actions against this company is this matter is not resolved within days
Regards,
*** ***
May 12,
*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA
Dear Ms***:
This is in regards to ID#filed by *** ***. As of May 2, Ms*** *** was informed that her daughter's account with Receivables Management Systems has been resolved and closed. Receivables Management Systems has provided Ms*** with the proper information and followed all procedures correctly in solving this matter
Should you have further questions, please contact our office
Sincerely,
Stephanie S*** *** *** ***
August 28,
*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms***,
In regards to case number *** for Mr*** ***, upon review Receivables Management
Systems (RMS) is not locating Mr*** information by the information provided. Mr*** is welcome to contact RMS and speak to a supervisor and provide more detail information and we will be glad to assist in this matter.Should you have further questions, please contact our office
Sincerely,
Stephanie ***Receivables Management Systems
December 6, *** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear *** ***,
This is in regards to case number *** for Ms*** ***. Upon review of the response from your office and the information in our system, Receivables Management Systems (RMS) has responded to Ms*** with the proper documentation from the original creditor and mailed this information to her on as of 11/21/2016.
Should Ms*** need to review this matter further, she would need to contact our office at *** and speak to a supervisorShould you need further assistance please contact our office at the number listed belowSincerely,
Stephanie S*** Administrative Services, Rece
Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowThis is not a actual resolutionI have not heard anything from Receivables Management System
Regards,
*** ***
June 17,
*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in response to case number *** for Ms*** ** ***. Upon review of this
account, Receivables Management Systems have spoken to Ms*** several times informing why she currently still has a balance due in our office. Receivables Management Systems has requested additional documentation from the original creditor and upon receipt of those documents, we will mail the information to Ms***.Should you need further assistance, please contact our office.Sincerely,*** ***Receivables Management Systems
April 22, 2015*** *** Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236*** *** ***This is in response to ID#*** *** *** *** *** Receivables Management Systems has been in contact with Mr*** since account was assigned to our office on 08/29/2014. Mr*** has stated several times that he is not going to pay this balance due to the original creditor. We have provided him all information he has requested and informed him on whom he needs to contact to receive further information.We will send Mr*** documentation via certified mail and will request additional documentation from the original creditor. Once we receive that information we will also send that information via certified mail. Should Mr*** need further assistance he can contact our office directly.Sincerely,*** ***
*** *** *** ?
July 21, 2015*** ***Revdex.com Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in response to case number *** for Mr*** *** ***. Upon review of Mr*** account, we do show the
balance paid in full, unfortunately Mr*** is misinformed on how accounts are reported and removed from credit reports. Receivables Management Systems will review his information with the original creditor and will try to get this account removed from his credit report as soon as possible. Receivables Management Systems will contact Mr*** directly.Should you have further questions please contact our office.Sincerely,*** ***Receivables Management Systems
March 10,
*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This in regards to case number *** *** *** *** ***. We have received information from the original creditor and will be sending that information to Mr*** via certified mail to the address:*** *** *** ***
*** ** ***Should you have further questions, please contact our office.Sincerely,
*** ***
*** *** *** ?
February 18, 2015*** ***Moorefield Park Drive, Suite 300Richmond, VA 23236*** *** ***This is in response to case no*** for Mr*** ***. We have received his dispute letter and we are currently waiting on a response from the
original creditor. We apologized for the delay and as soon as we receive the documentation, it will be mailed to Mr***.Should have further questions, please contact our office.Sincerely,*** ***
*** *** ***
***
I received a call from this company today I asked what company they represented and why they were calling They refused to provide that information and said rudely they would tell me later They then started asking for personal information, at which time I asked again who they represented and why they were calling They again refused to provide this information I then told them I would not provide or confirm any personal information until they told me who they represented and why they were calling They then said they could send me something in the mail and hung upI called the one place I could thing of where there could be an issue The issue was resolved in mins and had resulted from a situation where I was waiting for an agreement between a medical clinic and the insurance companyMy experience with, and impression of, this company was not positive at all They were rude, short and refused to provide information to confirm this was or was not a legitimate phone call With the culture everyone lives in today and the potential risks, it is not reasonable to expect one to provide personal and confidential information without the proper information to confirm this is a legitimate call I would not recommend them to a company considering them as a vendor; they represent you
[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***