Gibbs Painting Service

Dear Gnanaprakash, We apologize for the inconvenienceAn update has been submitted to the credit bureaus to reflect your current account status If you have further questions, please call us at [redacted] or email us at [redacted] Sincerely, Prosper Client Services

Dear [redacted] , On September 27th, you requested that Prosper no longer contact youProsper ceased contact at that time per your requestAs an agent advised you on January 26th, your loan has been sold In order to resolve your complaint, you'll need to contact the company that owns your loan to resolve this issue Please contact the company that now owns your loan to discuss settlement options and the servicing of the loanProsper will provide this complaint to the company that currently owns your loanIf you do not have their contact information please email us at [redacted] or call us at [redacted] we'll be happy to provide you with that information Sincerely,Prosper Client Services

Complaint: [redacted] I am rejecting this response because: why can't I provide the information that you are requestingI have everything you need to verify my identifyI can provided you everything you need!Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/12/14) */ Hi [redacted] , Our apologies for the errorWe will be adding the credit this week to your bank accountPlease reach out to [redacted] @prosper.com for anything going forward, we appreciate you being a valued member of the Prosper Community Regards, [redacted] ***- [redacted] Customer Experience Manager Prosper Marketplace, Inc

Initial Business Response / [redacted] (1000, 5, 2016/01/29) */ Thank you for contacting ProsperWe sincerely apologize for negative experience Anytime a customer applies with Prosper and we cannot approve them, they are redirected to our partners; such as Am OneHowever, we do not obligate you in any way to visit a partner's site or conduct business with them While a credit score of is the minimum requirement to get a loan through Prosper, we also look at factors that determine your score, such as: Debt-to-income ratio Any possible delinquencies Credit inquiries within the last months Bankcard utilization All of the aforementioned, including a few more factors, determine eligibility, rates, terms, etc Please let us know if you have any questions or concerns

Complaint: [redacted] I am rejecting this response because: my has all my information and BEGGED to make payments! Please pull your recordings My daughter was flat out denied the opportunity to make payments even though she could verify my name, my address, my date of birth, my Social Security number, my telephone number, and my banking account information! So the response that you provided is not only incorrect it is insulting You’re a company called my cell phone literally 2-times a day until my daughter was able to answer my phone and then a couple of times a week with my daughter still asking to make the payments and Prosper denied her My daughter was able to make my mortgage payments, my utility payments and other bills that I haveProsper was the only company that would not allow my daughter to make payments causing my credit score to drop almost points! Sincerely, Jacquelyn***

Initial Business Response / [redacted] (1000, 8, 2015/11/19) */ Hi [redacted] , We apologize for the negative experienceYour information has been removed from future marketing solicitations, however you may receive one or more letters currently in transitWe thank you for your consideration Regards, [redacted] ***- [redacted] Customer Experience Manager Prosper Marketplace, Inc

Dear Choua, Thank you for reaching out to us regarding your concern The email you received was sent from Prosper in response to a loan request submitted in your name, which may have come through one of Prosper’s partners’ websites or through Prosper directly Should you have any additional questions, please call us at [redacted] or email us at [redacted] Sincerely, Prosper Client Services

Initial Business Response / [redacted] (1000, 5, 2015/08/31) */ We regret the negative experienceWe are happy to discuss the reasons for account termination further with Mr***We have attempted to contact the wireless phone number provided to us in the application but were unable to reach Mr*** Please note, we are unable to call the phone number on file with this complaint as it is registered to someone other than the Prosper account holderProsper takes security very seriously and rest assured your documents are secureProsper does not sell personal identifying information to third parties

[redacted] , We apologize for the frustration regarding this matter, but our investigation is ongoingWe thank you for your recent submission of supporting documents and will continue to correspond with you as developments arise If you have further questions, please contact us at our customer service number at (866) 615-or via email at [email protected] Prosper Client Services

Dear Al,Thank you for reaching out to usWe have attempted to research your account but were unable to do so based on the information providedFor your privacy, please do not post your information through this response but instead please email [redacted] from the email address on file with your name as it appears on the Prosper accountPlease reference that the information is being sent on behalf of a Revdex.com complaint so that we can look into this matter further.Sincerely,Prosper Client Services

Dear Marcus,Thank you for contacting us regarding this issueWe apologize for the frustrationDetails of your payoff were submitted to the bureaus on April Please allow - days for this to reflect on your credit profileIf you have additional questions, please contact us by email at [redacted] or call us at [redacted] Sincerely, Prosper Client Services

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The business would not have responded to me without the Revdex.com's assistance, thank you very much! Sincerely, [redacted]

Dear David,Thank you for following up with us regarding your concernIf settlement offers do become available, Prosper will attempt to work with eligible borrowersNo settlement option is available at this timeIf you have additional questions, feel free to reach us at [redacted] or call us at [redacted] .Sincerely,Prosper Client Services

Complaint: [redacted] I am rejecting this response because: I am not responsible for [redacted] 's moral and ethical dilemma [redacted] has all the information they need to complete my request to delete that fraudulent loan from my credit report [redacted] has the legal right to contact the company that they sold the loan and obtain the court documents that dismissed this loan with prejudiceAlso, [redacted] Marketplace is lyingI gave [redacted] Credit Reporting Agency a copy of the Court Document (that I had given to you Revdex.com) and [redacted] sent them a copy of that court document in March on my behalf as disputing the fraudulent loan again and requesting that they remove that loan from my credit report [redacted] informed me that [redacted] stated that the loan belongs to me and they rejected my request in the exact same language that was used on their first response of this complaint at Revdex.com [redacted] Marketplace has no intention of deleting that loan from my credit reportThank you very much Revdex.com for your diligence and desire to assist me with this complaint Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I have made every payment as required for this loan in good faith However, if I was to stop making payments, it would go to collections and eventually after a couple months I would be offered a chance to try and settle for much less than the very fair offer I made This was also admitted by your agents on the phone So why should someone who pays on time and every month not be able to have a fair settlememt that allows the company to still profit when someone who stops paying gets to settle for much less? It seems that is the smarter business decision so once I get approval fo a mortgage I will stop paying Prosper until they do want to make an arrangement for much less than my curent offer Sincerely,David ***

Dear ***- We apologize for any confusion about the due date for the first payment for a Prosper loanThe first payment is due days after a loan has originated, so no loan payment would be due until October If there are any further questions or concerns that we can assist with, please do not hesitate to reach outWe can be reached by phone at 866-615-6319, or by email at [email protected] Prosper Client Services

Initial Business Response / [redacted] (1000, 8, 2016/01/22) */ Hi [redacted] , At a minimum Prosper is required by Regulation B, the implementing Federal regulation of the Equal Credit Opportunity Act to maintain loan application records for a set amount of timeWe regret the negative experience Prosper takes security of personal identifying information very seriouslyWe safeguard all data and documents related to applications and loansRest assured, the information submitted for a loan request is secure Regards, [redacted] Customer Experience Manager Prosper Marketplace, Inc

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

Hello [redacted] -Unfortunately, for this situation we needed to ask for supplemental documentationWe apologize for the frustration that the request has causedProsper Client Services