Glitter Kicks LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, if completely on their part Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:They did not do anything to resolve this matterI was never contacted by themI did however get my money back because I went to my bank on my lunch hour and filed paperwork to have the charge investigated and MY BANK had the charge reversedI do not want to take this any further because I did get my money back, but other people need to know this company does not uphold their end of the dealThis is the and only response I have received from themIf they could've had the decency to just send me an email saying they messed up, would have completely changed how I feltI do appreciate how the Revdex.com has handled this matter and kept me informedThank you.Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI have spoke with the bankThey have received the funds in question Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:Glitter Kicks did NOT send me anything at my listed address that was on file on this complaint and they should have on their recordsStill unsatisfied because Glitter Kicks is incompetent on doing their job because they couldn't even get my address correct Sincerely, [redacted]

Hello ***/***,We are emailing you in regards to your filed complaint with the Revdex.com and in order to resolve the complaint, we need an original order number, name, or email that was used to make the order that this complaint matchesThank you, We appreciate your business!

Hello ***,We are emailing you in regards to your filed complaint with the Revdex.com (# [redacted] ) and have found it to be resolved from the confirmed delivery by USPS (tracking no [redacted] ) on August 9th, Thank you, We appreciate your business!

Hello [redacted] ,We are emailing you in regards to the complaint you filed with the Revdex.com, and are needing additional information to resolve your conflictWe need an original order number, name, or email that was used to make the purchaseThank you, We appreciate your business!

Hello [redacted] ,We are emailing you in regards to your filed complaint with the Revdex.com, which has been reviewed and shown to be resolvedYou have received a full refund for the product which also was delivered to you, which was delivered July 7th, by USPS with the tracking number: [redacted] Thank you, We appreciate your business!

hello Revdex.com, I am unsure why the resolution was rejected by the customer if everything has been resolved from the money being put back into the customer's account from the disputed charge from the past that no one has control overPlease place this order under resolvedThe customer just wants to cause commotion

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. My concern is that they will not send me a refund. What do I do if that happens? Sincerely, [redacted]

Hello Revdex.com and [redacted] We have reviewed the complaint and found it to be misleadingThe customer claims to not have received any assistance or responses through email or Facebook messages which is falseI personally work and respond to complaints over Facebook messenger and have my responses to her concerns on my computerShe sent her first message this past thursday which was responded to in a timely manner, and responses were even sent from us over the weekend which we generally do not due, only during the business week as your company doesWe mentioned to her over messenger that there has been a slight backorder on one of the pairs which has caused the delaysWe mentioned to her that we were awaiting the second pair to send them out together, but due to the messages she has sent we have decided to send out the pairs separately, the first pair that has been done for a few weeks now should be sent out today or tomorrowThe second pair should be out within the business weekThis has all been told to her over messages as well

Hello ***,We are emailing in response to your complaint filed with the Revdex.com, and would like to inform you that all problems have been resolved, with all refunds made from the cancelled orderIt should hit your account within business days.Thank you, We appreciate your business!

Hello ***,We are emailing you in regards to the complaint you filed with the Revdex.comWe are needing additional information to resolve the conflict, either an original order number, name, or email used to make the original purchase. Thank you, We appreciate your business!

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
We finally received our order almost exactly months laterAfter Contacting the Revdex.com to file a complaint, we received our order roughly weeks laterI am very satisfied that we did indeed receive our order finallyHowever, neither pair of shoes were the correct color we actually orderedTiffany blue pair ordered was just a light blue(the laces were also not as pictured, gray instead of tiffany blue), The hot pink pair was a dark fusia pinkSizes were goodI am keeping what we received, as I am glad to have the shoes for the money we spent on themThe product its self is goodI wouldn't recommend anyone to order from thereUnless you dont care either way that it goes upon receiving an orderI will never order from them againI thought we got scammed, I am optimistic and truly hope they were just backed up in ordersBut I can't be for certainSo Thank you so much Revdex.com for all your help in getting us our order!
Sincerely,
*** ***

Hello ***,We are emailing in regards to the complaint that you filed with the Revdex.com (#***), which we are reviewing and needing additional information to resolvePlease send us an original order number, name, or email that was used to place the order and pay for it.Thank you, We appreciate
your business!

Complaint: ***
I am rejecting this response because: I ordered two pairs of sneakers and only received one and that was a week after my complaint with the Revdex.comI place this order months ago and was told it would take to weeks it has now been over weeks with no response as to where the second pairs of shoes are and when they will be coming I have requested a refund multiple times only to be ignored
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello ***,We have reviewed your complaint that you have filed with the Revdex.com (#***) and we have found it to be resolved with the confirmed shipment of your package by USPS, with the tracking no. *** showing delivery on August 5th, 2017. Thank you, We
appreciate your business!

Hello ***,We are emailing you in response to your complaint filed with the Revdex.com, and would like to inform you that the complaint has been resolved from the cancelled order, with all funds refunded to your account, except for the purchase price of the shoes which was disputed by yourself and your
bank, which they say should have a response by August 23rd, All other funds should show up in your account in the next business days or less. Thank you, We appreciate your business!

Hello ***,We have reviewed your order and have found it to be resolved (#***) from the full refund made on July 17th with cancellation as well. Thank you, We appreciate your business!