Global Warranty Group

Check # [redacted] issued 1/**/2014 in the amount of
$450.00

check #[redacted] for $650.00 was sent out of our ** office today 3/*/14

check #[redacted] for $750.00 sent 7/**/14 via USPS from our ** offices

UPS tracking for second phone [redacted] shows delivered 4/* we also refunded $179 deductible on 4/*/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
/>
I have received a check in the mail yesterday 3/*/2014 in the amount if $550.00. Thank you for intervening, it seems to have made compensation happen. 
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Check number [redacted] in the amount of $550.00 was mailed on 3.**.14
Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
 
 Still waiting for the check. Made note of the info that it may take 2 weeks. I will contact company regarding receipt/non receipt of the check. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

check #[redacted] for $550.00 sent USPS out of our ** offices on 4/**/14

check #[redacted] for $500.00 was mailed out of our ** offices on 3/*/14

As soon as we can see that the broken phone is tracking back to GWG we will release the hold.  This was clearly discussed at time of the claim.

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted]. I have contacted them about the issue, and they continue to have no information to give me about the money.
/>
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because
After a few days of this "response" from GWG my check is still "being processed". In the time it took to write this letter they could have had my check in the mail. It's getting close to the 4th month and still no new information. I get the same response that my check is "being processed" and they say they will call me back within 48hrs. I have heard that same line 4 times from them with no return calls!!
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has...

been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 
 This is the same reply as I received each time I call the business that they are working on it.   Each phone call I made,   the customer service agent had promised someone will get back to me within 48 hours but no one ever had.
  I would like some one to tell me the time when my claim will be settled, when I can expect my payment.  I want more information than just what I have been told before I filed the complaint with the Revdex.com.
Thank you 
[redacted] 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com
my response to the question from global warranty group is [redacted]. When they pull up my account they will be able to verify my claim, the dates, and my dissatisfaction with this entire matter.

Phone is on back order at this time we will advise when we get the phone in stock.

check #[redacted] for $477 sent 7/*/14