Global Warranty Group

check #[redacted] for $578.00 was mailed out of our ** offices on 3/*/14

check #[redacted] for $550.00 was mailed out of our ** offices on 3/*/14

check #[redacted] in the amount of $450 was mailed out of the ** office on 03/**/2014

check  #[redacted] for $500.00 sent 7/** via USPS from our ** office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...

because:
[Your Answer Here]I have waited a week and have not received the check in the mail. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

can you please provide the wireless number associated with your contract?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...

resolved.
 
I received the check from Global Warranty Group today.  Thank you for your help.
Sincerely,
[redacted]

check #[redacted] for $550.00 sent out of our ** offices 3/*/14

Check was dated 2/* but probably did not go out till 2/** mail coming from ** to Canada we have seen it take 2 full weeks.  If you have not received by 2/** please let us know and we can issue a stop payment and issue a new check.

Please provide wireless number or claim file number.

Phone was sent on 2/*/14 ups tracking [redacted] delivered on 2/*.  I have refunded the $179 deductible back to the customer for the issues she has experienced.

please provide the claim file number or wireless number for the claim so I may follow up on this.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  We received a new phone today. Thank you.
/>
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
?
Thank you for getting back. This is the same thing they have said since February ** when the complaint was filed. The check is meant to be used for a replacement phone...since February [redacted]. This is unacceptable. Yet they have taken $95 for the claim I made. Of what use is all of this to me if I'm paying $95+ $119 that I used in getting the warranty. I don't their response. All I want is my check and an end to this.
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted].
Sincerely,
[redacted]

check#[redacted]for $699 sent 3/**/14

check  #[redacted] for $600.00 sent 5/*/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...

my complaint has NOT been resolved because:
 
I have forwarded my email cancellation request(s) with Global Warranty and the communication thread.  I could not attach my email on this page.  Had trouble copy and pasting email.  Will call today.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is not  satisfactory to me yet due to the questionable amount they owe me.  When I receive this information on how much money they took out of my account through Verizon Wireless, then we can resolve this matter.
.
Sincerely,
[redacted] NOTE TO GWG: ATTACHED IS CONSUMERS CONTRACT WITH [redacted] SHOWING THE BLACKBERRY WAS TRANSFERRED TO [redacted] ON 4/**/2009, SO ALL CHARGES FOR THAT PHONE SHOULD BE REFUNDED.

Revdex.com:
/>
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. The phone number associated with this account is ###-###-####
/>
Sincerely,
[redacted]