Global Warranty Group

check #[redacted] for $550.00 was mailed out of our ** office 3/**/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
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Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Global Warranty Group has not refunded or credited my money. They told you that they refunded my money, but they have not!. I double checked my credit card in case they made good through a credit, but they have not!. I am losing my patience with their lies! I am willing to go to the next step if necessary, which would be Small Claims Court.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted]
?
my response to the question from global warranty group is [redacted]. When they pull up my account they will be able to verify my claim, the dates, and my dissatisfaction with this entire matter.
Sincerely,
[redacted]

check #[redacted] for $650.00 mailed out of our ** offices on 2/**/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
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My 381.00 has not been put back on my credit card like promised. Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
/>
[redacted]

Revdex.com:
I recieved the check in the mail on 6/** for the full amount of $550.
Thank you,
[redacted]

We did not have the phone in stock so instead of having the customer wait we sent a Purchase Order to the customer's dealer We R Wireless 1/**/14 for a BRAND New device.  Details for the store for pick up is PH####-###-#### Address: [redacted] PO#[redacted].  The...

customer has to pick up at the store in order to get the brand new device.  The customer also send in a cancellation of the contract which has now caused a major issues with the claim completing.  He needs to be aware that we need to keep the contract active until the claim is closed.  Per terms and conditions if you cancel the contract within 12 months of a claim there is a $35 cancellation fee.

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted]. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

check #[redacted] for $400.00 sent 4/*/14

check #[redacted] for $700.00 sent 7/** via USPS from our ** office

Our Sales management is working with the dealer who sold these policies to figure out a resolution.

check #[redacted] for $525.00 sent out of our ** office on 3/*/14

check #[redacted] for $550.00 sent 3/**/14

check#[redacted] for $600.00 mailed 3/*/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: 
This is the same response I have been receiving from the business with no progress being made for the past 3 months. The response Global Warranty is giving me is generalized; when I contact their call centre the agents tell me that my claim has been processed (no such delay) and that literally all that has to be done is that a check needs to be written and sent out to me so I do not understand why they are responding by telling me that there is a delay in their claims process. I have been more than patient but I believe that this response is not genuine and I will most likely be waiting a long time (if ever) before I get the check. 
Sincerely,
[redacted]

check #[redacted] for $550.00 sent 4/**/14