Great Dane Heating & Air Conditioning, Inc.

Jeff was great at answering all my questions and setting up an appointment for me
Zachary was prompt and very good at taking care of everything
I will be using Great Dane for all my heating and cooling needs in the future

Had a problem with our generator and they sent out their technician, Brett CBrett found the problem within about minutes and made the recommendations I needed to takeBrett was very professional, and answered all the questions I asked of himVery confident using Great Dane and never hesitate to call them with a problemIn fact, over the past 10-years, Great Dane has replaced our water heater, AC unit, furnace, and installed a whole house generatorVery dependable and professional

The team efficient and politeThough the repair job could not be completed as the appliance needed to be replaced, options for replacement and costs were clearly shared

Positive in all waysKnowledgeable and professionable too!

Had a problem with our generator and they sent out their technician, Brett CBrett found the problem within about minutes and made the recommendations I needed to takeBrett was very professional, and answered all the questions I asked of himVery confident using Great Dane and never hesitate to call them with a problemIn fact, over the past 10-years, Great Dane has replaced our water heater, AC unit, furnace, and installed a whole house generatorVery dependable and professional

I used my HPP through DTE Energy in Michigan and I was very skeptical as I have used this service before and had horror stories with different VendorsGreat Dane was professional from scheduling to follow-upThe sent reminder notifications daily until my apptAnd the technician was thorough, knowledgeable, professional and had a great demeanor! I am thoroughly satisfied with Great Dane and I would definitely use them again with or without HPPI would refer them to my closest family member and friends

Zachary was very polite and kept me well informed I have never been disappointed with Great Dane technicians

Everyone at Great Dane were very professional and kindThey also were thoughtful and cleanMy experience with them was wonderfulAlthough I was scared at first, they put me at easeGREAT JOB GUYS!!!
Bernadette Love

Great Dane has served me well on two occasionsThis time, Dorian went above and beyond expectations, actually taking the time to politely answer questions, advise on usage, do thorough testing and even clean the dust out of the furnace at end A true professional and gentleman

We have had Great Dane as our cofor several yrsThey are honest & sincereAlways on time-very courteous and I love those shoe covers

the service was great, very professional young men

I have used Great Dane for many years at my home and businesses They have been very professional and accommodating for all my needs

I have used Great Dane for many years at my home and businesses They have been very professional and accommodating for all my needs

amazing service, polite and professionalOur new furnace is awesome we have even heat through out the houseHighly recommend Great DaneWe're calling them in couple months to get a new A/C

All my interactions with the staff and techs at Great Dane have been positiveSteve came out to give us a quote for a new furnace and A/COut of HVAC companies salesmen, he was the only one that measured our square footage and room sizes and counted all our ducts and returns to properly ascertain what sizes of furnace and A/C unit our home requiredWe joined Great Dane's Customer Care Program to have our HVAC systems maintained and adjusted twice yearlyA very sound investmentEvery tech from those that did the original installation to those who have maintained it have been highly professional and skilledI recommend Greta Dane without reserve

The team efficient and politeThough the repair job could not be completed as the appliance needed to be replaced, options for replacement and costs were clearly shared

On time for apptKind and Helpful

This business knows how to treat their customers From the phone (Kristin) to the person (Bryan) they are excellent Kristin was polite and to the point when she called to tell me that Bryan would be here shortly He was and went downstairs to look at the mess (water coming from the furnace when the air conditioning was on) and found that there was a piece of debris stuck in the pipe, took it out and showed me and after putting things back together was finished and even wiped the floor up

I had a new furnace and a new roof vent jack installed on Jan/22/the furnace install was fine, I was walking in my yard the next day when I found a shingle from my roof laying on my yard, I got a little suspicious and upon further investigation of the vent jack that was installed on the roof I discovered that they installed the vent jack flashing on top of the shingles and then they covered the whole vent jack flashing and about eight inches up the pipe with what looks like about a gallon of tar.The proper way to install the flashing is to slide it under at least two rows of shingles above the pipe.,I called Great Dane heating and air conditioning about the situation and asked them to send out an inspector to look at it, but instead sent out the original furnace installer and he told me that was the only way to install the vent pipe because it was in one pieceI don't know what to do, this job cost me almost $dollars and I always thought the customer came first but I guess,

I WAS CALLED AND TOLD WHEN ZACK AND HIS CO-WORKER WOULD BE AT MY HOUSE TO WORK ON THE FURNACE AND THEY WERE RIGHT "ON TIME"!! MY WIFE AND I WERE REALLY IMPRESSED WITH MATURE PROFESSI9NALISM THAT WAS EXHIBITED BY BOTH ZACK AND HIS PARTNERTHE QUALITY OF THEIR WORK WAS EXCELLENT, THEY WENT OVER EVERYTHING THAT WAS DONE, THEN TOOK THE TIME TO ASK US IF WE HAD ANY QUESTIONS THAT WE WANTED TO ASK?? WE WERE VERY IMPRESSED WITH ATTITUDE AND COMMUNICATION SKILLS, BUT MOST OF ALL THEIR CONCERN THAT WE WERE PLEASED!! IT WAS A GRATIFYING EXPERIENCE TO DO BUSINESS WITH GREAT DANE AND THEIR PROFESSIONAL PEOPLE!! I WILL ASK FOR ZACK IN ANY FUTURE WORK!!!