Hearst Corporation

This Office represents The Hearst Corporation and your e-mail of August **, concerning the subscription of [redacted] to Country Living magazine, which is published by Hearst Magazines, has been referred to me for reply Please be advised that our records show we received via the US Postal Service a one year order for $on August **, (see attached order card) We do show that an order was attempted, but it was rejected for $via our website on September *, We also show that she had called us on September *, 2014, and she was going to fax us her credit card statement with the charges on it In regards to House Beautiful, we show that [redacted] had telephoned us on August **, 2014, and entered a one year order for $ Both orders were paid on September *, The policy of Hearst Magazine is to provide refunds when presented with proof of payment Please have [redacted] forward a copy of the statement where the charges were made If you need further assistance, please feel free to contact me directly [redacted] [redacted] [redacted] [redacted] [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

This Office represents The Hearst Corporation, and your e-mail of July **, 2014 concerning the subscription and gift subscription of [redacted] to Food Network Magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the renewal subscription... orders that were entered in this account have been cancelled. [redacted] may disregard any further invoices that he may receive and his name and address have been removed from our promotional mailing list. A refund in the amount of $7.50 was processed on August *, 2014, back to his credit card. We apologize for the inconvenience. If you need further assistance, please feel free to contact me directly.

This Office represents The Hearst Corporation and your e-mail of August **, concerning the gift subscriptions of *** ** *** to Country Living magazine, which is published by Hearst Magazines, has been referred to me for reply Please be advised that the gift subscription orders that
were entered for this account have been cancelled *** *** may disregard any further invoices that she may receive and her name and address have been removed from our promotional mailing list A refund in the amount of $was refunded back to her credit card and a refund check was mailed in the amount of $ We apologize for the inconvenience.
If you need further assistance, please feel free to contact me directly
*** *** *** *** *** ** *** *** *** *** *** *** * *** ***
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This Office represents The Hearst Corporation and your e-mail of September **, concerning the subscription of *** *** to Country Living magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the automatic renewal order that
was entered for this account has been cancelled. *** *** may disregard any further invoices that she may receive and her name and address have been removed from our promotional mailing list. We apologize for the inconvenience
If you need further assistance, please feel free to contact me directly
*** *** *** *** *** ** *** *** *** *** *** *** * *** ***
*** *** ** *** *** *** *** *** ***

This Office represents The Hearst Corporation and your e-mail of October **, concerning the subscription of *** *** to O, The Oprah magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the renewal order that was entered for this
account has been cancelled.*** *** may disregard any further invoices that she may receive and her name and address have been removed from our promotional mailing list. We apologize for the inconvenience
If you need further assistance, please feel free to contact me directly
*** *** *** *** *** *** ** *** *** *** *** *** *** * *** ***
*** *** ** *** *** *** *** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** * ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
That was not previously stated but now that it is, I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

This Office represents The Hearst Corporation and your e-mail of July **, concerning the gift subscription of *** *** to O, The Oprah Magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the automatic renewal gift subscription
order that was entered for this account has been cancelled. *** *** may disregard any further invoices that she may receive and her name and address have been removed from our promotional mailing list. We received a payment in April for *** ***’s subscription and it will now continue through September 2016. Does she want her personal subscription cancelled?
If you need further assistance, please feel free to contact me directly
*** *** *** *** *** ** *** *** *** *** *** *** * *** ***
*** *** ** *** *** *** *** *** ***

This Office represents The Hearst Corporation and your e-mail of September **, concerning the subscriptions of *** *** *** to House Beautiful, Redbook and O, The Oprah magazines, which are published by Hearst Magazines, has been referred to me for reply. Please be advised that the
automatic renewal orders that were entered for this account, have been cancelled *** *** may disregard any further invoices that she may receive and her name and address have been removed from our promotional mailing list. We apologize for the inconvenience
If you need further assistance, please feel free to contact me directly
*** *** *** *** *** ** *** *** *** *** *** *** * *** ***
*** *** ** *** *** *** *** *** ***

This Office represents The Hearst
Corporation and your e-mail of July **, concerning the subscription of
*** *** *** to Country Living and Veranda magazines, which are published
by Hearst Magazines, has been referred to me for reply. Please be advised
that the Country Living
subscription was set to renew automatically for
the past few years. The original order was from an outside agency in
March of It renewed automatically on December **, 2011, for
issues for $and March **, 2013, for issues for $** We do
show that the subscription now renewed automatically on February *, 2014, for
issues for $** Upon payment, the subscription would continue
through our July/August 20** issue
The Veranda subscription was
originally received from an outside agency on March **, Automatic
renewal began in When the subscription renewed automatically on
April *, 2012, for $18.00, *** *** decided to take advantage of extending the
subscription another year for just $ and payment was made on June **, This extended the subscription through the September/October
issue The subscription did renew automatically on April **, 2014, for
six issues for $ Upon payment, the subscription would continue
through our September/October 20** issue
If you need further
assistance, please feel free to contact me directly
*** *** *** *** *** ** *** *** *** *** *** *** * *** ***
*** *** ** *** *** *** *** *** ***

This Office represents The Hearst Corporation and your e-mail of August *, concerning the subscription of *** *** to HGTV magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the subscription order that was entered for this
account has been cancelled and a refund of $has been processed *** *** may disregard any further invoices that she may receive and her name and address have been removed from our promotional mailing list. We apologize for the inconvenience
If you need further assistance, please feel free to contact me directly
*** *** *** *** *** ** *** *** *** *** *** *** * *** ***
*** *** ** *** *** *** *** *** ***

This Office represents The Hearst Corporation and your e-mail of December *, concerning websites that are using Good Housekeeping’s name and logo and Doctor Oz’s likeness, has been referred to me for reply. Please be advised that the sites you are referring to are not associated with the
Hearst Corporation. These sites have been reported to the Hearst Legal department as illegitimately using our names We are working on getting this unlicensed content removed from the internet. If you need further assistance, please feel free to contact me directly *** *** *** *** *** ** *** *** *** *** *** *** * *** ***
*** *** ** *** *** *** *** *** ***

Please have the consumer provide the name of the site and the name of the publication they are referring too in the complaint

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
I have received another Bazaar magazine on September **, 2014. I am sending to you the correspondence that I had sent to Bazaar earlier.
***
*** ***

This Office represents The Hearst Corporation and your e-mail of January *, concerning the subscription of *** ** *** to *** *** ***, which is published by Hearst Magazines, has been referred to me for reply Please be advised that the renewal order that was
entered for this account has been cancelled *** *** may disregard any further invoices that she may receive and her name and address have been removed from our promotional mailing list We have extended her subscription until June We apologize for the inconvenience. If you need further assistance, please feel free to contact me directly.*** *** *** *** *** ** *** *** *** *** *** *** * *** ***
*** *** ** *** *** *** *** *** ***

This Office represents The Hearst Corporation and your e-mail of November *, concerning the subscription of *** *** to Good Housekeeping magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the renewal order that was entered for
this account has been cancelled *** *** may disregard any further invoices that she may receive and her name and address have been removed from our promotional mailing list. We apologize for the inconvenienceIf you need further assistance, please feel free to contact me directly *** *** *** *** *** ** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Thank you for cancelling the gift subscription and taking me off of any promotional listIf I am paid until September of for my personal subscription I will keep thatWhen the subscription runs out I will not renew so you may cancel at that time
Sincerely,
*** ***