Hearst Magazines

Review: although a long time subscriber to COUNTRY LIVING MAGAZINE, I sent a check for payment in full , covering 2 subscriptions to this magazine (an annual renewal) - one for me and the second for my daughter (a gift) in october 2013. to date, (3/*/14), I have received no magazines, nor has my daughter. I wrote to HEARST Magazines three times over the past months and have received no product, no response or acknowledgement. I sent several copies of my check, which HEARST received, deposited to their account and also a copy of the check from my bank, verifying it had cleared my account.I subscribed to this company (HEARST MAGAZINES) for many years and I want my magazines delivered as promised or I want my money back! I recommend to everyone, NOT to do business with this company. I attempted to get in touch with them via e-mail, also and received no response!Desired Settlement: I want the subscriptions to COUNTRY LIVING MAGAZINE for myself and my daughter (they have my personal information and that of my daughter's in their computer system, as I have subscribed to them previously) -- that I have ALREADY PAID FOR --- or I want a full refund in the amount of $19.94, which was the amount of my check they received and deposited in October 2013 #[redacted] dated 10-**-13.

Business

Response:

This Office represents The Hearst Corporation and your e-mail of March **, 2014 concerning the subscription of [redacted] to Country Living magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the payment for the subscriptions to Country Living were entered for only the gift to [redacted]or two years. We have deleted one of the years and entered it for the donor [redacted] on March **, 2014. The subscription order will start with the May 2014 issue. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: Greetings: Despite three letters explaining that I no longer wanted to receive Road & Track Magazine, Hearst Magazine Services continues to send me increasingly threatening collection notices, most recently referring to my "delinquent account" and my supposed refusal to "settle my obligation" which never existed in the first place.

Hearst does every bit of this on its own accord. The internet is littered with complaints against them for instituting auto-renewals against customers' express wishes. Now they are threatening my credit rating and they refuse to acknowledge my requests for them to cease and desist.Desired Settlement: Hearst needs 1) to stop harassing me for payment for a product I never requested; 2) certify that they have not attempted to damage my credit rating; 3) show evidence that they have repaired any damage they have caused; 3) certify that they will stop attempting to damage me, my reputation, and my credit rating; 4) explain why they send insulting and threatening letters to people who did not incur any obligation in the first place; and 5) to cease this unethical practice of harassment of innocent parties.

Business

Response:

This Office represents The Hearst Corporation and your e-mail of July *, 2014 concerning the subscription of [redacted] to Road and Track magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the automatic renewal order that was entered for this account has been cancelled. [redacted]’s may disregard any further invoices that he may receive and his name and address have been removed from our promotional mailing list. His credit rating will not be affected. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

Hearst continues to send invoices and threatening letters for a supposed account "auto-renewal" which I *NEVER* ordered. This harassment is abusive and unjustifiable. Clearly they have no intention whatever of correcting their 'business practices'.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

As previously stated, the renewal

order that was entered for this account has been cancelled. [redacted]’s

may disregard any further invoices that he may receive and his name and address

have been removed from our promotional mailing list

If you need further assistance,

please feel free to contact me directly.

Review: For over one-year now I have been attempting to contact redbook magazine to stop this unnecessary deliverly. I did not request this subscription and they refused to unsubscribe me. Finally somewhere around Jan/Feb of '14 they finally lead me to belive that they gather my email from my resume submissions for online jobs and that I could remove my name from the list, but the magazine is addressed to my father, [redacted] located: [redacted]. I have followed redbooks' instructions very carefully and have emailed them several times during the months of Feb/Mar of '14 and they have responded by stating: " Your request to be removed from receiving all subscribtions has been processed etc.," I feel that redbook has in retaliation have delivered me and my father a fraudulent bill for their unsubscribed and wasted delivery issues of their magazine. My dad's a senior, black-widower and I am a blackwoman now why would redbook assume that their magazine would be of interest? They have charged me/father $8.00 as a renewal since I have reequested to be removed from all emails/subscriptions permanently.... [redacted]Desired Settlement: DesiredSettlementID: Other (requires explanation)

To be permanently removed from all future subscriptions/emails...

Business

Response:

This Office represents The Hearst Corporation and your e-mail of March **, 2014 concerning the subscription of [redacted] to Redbook magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the subscription order was received from a third party agency called [redacted]. Our records show that this account expired with the May 2014 issue. The order was processed on March **, 2012 for 24 issues. [redacted] may disregard any further invoices that he may receive and his name and address have been removed from our promotional mailing list. [redacted] contact information is: [redacted]or Telephone #: [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Redbook stole my email address and begin sending me unsolicited magazines/emails and refused to provide a link to unsubscribe me so now Redbook can deal with The Revdex.com and explain why they cannot unsubscribe me and upon a request to be removed they billed me for thee amount of: $8.00. [redacted] refuses to unsubscribe my from all future: emails, magazine subscriptions. I have made several requisitions to no a vale. Redbook leaves me no choice other than to continue to Revdex.com 'd them. This is second Revdex.com attempt to stop Redbook from harassing me via emails/magazine subscriptions. My last request to have me unsubscribed was ignored so I contacted Revdex.com. Now Redbook has continued to send me Redbook magazines and emails.. Product_Or_Service: 0 Order_Number: 0 Account_Number: 0

DesiredSettlementID: Other (requires explanation) To be removed from all forms of contact via: email/magazines subscriptions. And as for Redbook's $8.00 fraud billing after I requested to be removed you can [redacted]!-

Review: For about 6 months I have received the magazine Cosmopolitan. I never ordered this magazine. I have it marked returned to sender and they mail it back to me. I have not been billed yet, but do not to be billed in the future as I do not want this magazine.Desired Settlement: I want to cancel this subscription and not to be billed for the magazine.

Business

Response:

This Office represents The Hearst Corporation and your e-mail of October*, 2013 concerning the subscription of [redacted] to Cosmopolitan magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that this order was received through an independent sales agency. Accordingly, we have suspended service, but your request for cancellation must be made to the agency itself. The agency is: M2 Media Group, Tel. #: ###-###-#### or fill out the customer service form at [redacted]. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

[redacted]/ Hearst Corporation

Review: Hello, I'm having a problem with the Hearst publication company, I am being billed for magazine subscriptions that I never ordered and not only that but there taking money right out of my bank account that I absolutely never Ever authorized. I ordered 1 subscription through [redacted] and that was for a year of cosmopolitan for my girlfriend because it was only $5. Well I paid for that subscription a long time ago and now all of a sudden I'm getting Marie Claire magazines as well as good housekeeping which I never ordered either I looked at my bank account the other day and it was in the negative because they took $15 from me so I don't know what to do now. I've sent them honestly at least 15 emails to 2 different customer service emails that they have listen on there website and still not one response from them there customer service department is God awful I mean no one has gotten back to me I don't know what else to do please help me rectify this situation. Thank you for your time and I hope to hear from yous soon.Desired Settlement: I want my money back

Business

Response:

This Office represents The Hearst Corporation and your e-mail of August **, 2015 concerning the subscriptions of Robert M. B[redacted] to Marie Claire and Good Housekeeping magazines, which are published by Hearst Magazines, has been referred to me for reply. Please be advised that the automatic renewal for Good Housekeeping was cancelled by a telephone request on August **, 2015 and a full refund of $14.97 was processed. The Marie Claire subscription has also been cancelled and a refund of $1.25 was processed on August **, 2015. According to our records, the Good Housekeeping order was placed via the internet on November **, 2014 and it included automatic renewal. The order for Marie Claire was also placed via the internet on February *, 2015. Both were placed using the e-mail address [redacted]. We apologize for the inconvenience. If you need further assistance, please feel free to contact me directly. [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I have received a refund for the subscriptions thank you. I am a little confused tho as to who ordered these magazine's in the 1st place I never put in an online order for these subscriptions like. I said before the only magazine I ever ordered was [redacted] magazine that I ordered through [redacted] for $5. But I never agreed to an automatic renewal nor did I order any of the other magazines

Sincerely,

Review: I received two unauthorized charges from Hearst Magazines this month for subscriptions that have expired and the auto-renewed on my checking debit card. First, I received an unauthorized charge for Good House Keeping in the amount of $20.97 and then 1-2 days later, I receive an authorize charge of $22.97 for Food Network Magazine. One which had expired two years earlier. These are both unauthorized charges and auto-renewals should be illegal on a checking card (debit) card without the written approval of the card holder.Desired Settlement: Although Good Housekeeping did issue a refund and Food Network is supposedly in the process, this practice should cease. Thankfully, it did not cause our checking account to go into the negative, but it should have never occured.

Business

Response:

This Office represents The Hearst Corporation and your e-mail of May **, 2014 concerning the subscriptions of [redacted] to Good Housekeeping and Food Network magazines, which are published by Hearst Magazines, has been referred to me for reply. Please be advised that the renewal orders that were entered for this account has been cancelled, [redacted] may disregard any further invoices that she may receive and her name and address have been removed from our promotional mailing list. A full refund has been returned back to her credit card. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I had been receiving two subscriptions from "Hearst". When I moved in with my son and family, they dropped mine without asking me, it was one I also sent to my son as a gift subscription, that and their contest they run that won't let you enter without adding another year to your subscription convinced me that I did not want to do business with them any more. So when my other subscription came up for renewal I didn't send in a renewal notice they sent me. all of a sudden I start getting this magazine again and shortly a bill in the mail that says it's from their "Credit & Collections Department" for failure to pay my bill. In the past when I renewed a magazine subscription I sent a check in with the renewal order, so I see this as another way to bully me into another years subscription.Desired Settlement: Stop sending me the magazine I did not request and the bill for said same magazine.

Business

Response:

This Office represents The Hearst Corporation and your e-mail of March **, 2014 concerning the subscriptions of [redacted] to Country Living, House Beautiful and [redacted] magazines, which are published by Hearst Magazines, has been referred to me for reply. Please be advised that the renewal orders that were entered for these accounts have been cancelled and [redacted] may disregard any further invoices that he may receive. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I ordered House beautiful magazine for two years at a price of $28 20 issues.FYI: only 10 issues per year.There to hear offer stated "send no money, start receiving magazines immediately, bill to arrive shortly". After two months of receiving zero magazines but receiving a bill I chose not to pay them since they have not honored their promise.I felt uncomfortable paying for a magazine that I had never received.After receiving numerous bills for this subscription I chose to risk it & pay them their $28.Shortly after my check cleared I began to receive their magazine with regularity.My check was dated November **, 2012.I am now being bombarded with invoices for an additional year's subscription. I have not ordered nor implied any interest in ever receiving any future subscriptions to House Beautiful magazine.

Product_Or_Service: Subscription

Order_Number: None

Account_Number: [redacted]Desired Settlement: DesiredSettlementID: Other (requires explanation)

I want the billing to stop.I would like to stop receiving their magazine as soon as my 2 year/20 magazine subscription expires.I would like them to have costumer service & not a web only money receiving department.I would also like Hearst magazine to publish in a news source not owned by Hearst that their practice of inflating subscription numbers to generate greater ad revenue is false.And ultimately I would like a written apology mailed to me!

Business

Response:

This Office represents The Hearst Corporation and your e-mail of August **, 2014 concerning the subscription of [redacted] to House Beautiful magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the automatic renewal order that was entered for this account has been cancelled. [redacted] may disregard any further invoices that she may receive and her name and address have been removed from our promotional mailing list. Her paid subscription will expire with our October 2014 issue. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

[redacted] Hearst Corporation/ [redacted]/ Tel: ###-###-####/ Fax: ###-###-####/ [redacted]

Review: Impossible to cancel magazine subscriptions - company continues to send multiple invoices for subscriptions and gift subscriptions even when the printed instructions to cancel them are followed exactly. Company has no method to talk to a representative - only an on-line form submission process that does not work. Company contact information ([redacted] does not seem to exist and cannot even be found using the Revdex.com search feature.Desired Settlement: Cancel all subscriptions under my account, including all gift subscriptions to others and provide a full refund of those subscriptions.

Business

Response:

This Office represents The Hearst Corporation, and your e-mail of July **, 2014 concerning the subscription and gift subscription of [redacted] to Food Network Magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the renewal subscription orders that were entered in this account have been cancelled. [redacted] may disregard any further invoices that he may receive and his name and address have been removed from our promotional mailing list. A refund in the amount of $7.50 was processed on August *, 2014, back to his credit card. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

Review: I was attempting to get an advertised free issue of Dr.Oz the good life magazine, I entered my address and clicked on the send my risk free magazine icon and it wouldn't let me, I clicked again and again, I then entered my cc information and it charged me $15.00 even though the website says you can try one magazine free, then they will bill you and you can write cancel on the order and mail back, this is clearly a bait and switch ad on the website. I want my $15.00 credited immediately and a free issue as advertised.Desired Settlement: refund and free issue

Business

Response:

This Office represents The Hearst Corporation and your e-mail of December **, 2013 concerning the subscription of [redacted] to Dr. Oz magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the subscription order that was entered for this account has been cancelled and a full refund was processed. [redacted] will receive his March/April free issue by the end of February. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

[redacted]/ Tel: ###-###-####/ Fax: ###-###-####/ [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: After termination of 2 years subscription, I didn't want to read the book anymore so I didn't send money.But above company has sent invoice continuosly. I disregarded the invoice they sent.Finally, they sent the letter mentioning credit & collections. This letter looks like threatening customers. I had same experience with this 4 years ago.They had sent same letter to me on march 2009.Anyway, I don't want to keep reading the books they issue.Please help me.thanks. Product_Or_Service: magazine/popular mechanicsDesired Settlement: DesiredSettlementID: No settlement requested - for They have to stop send invoice and threatening letter.

Business

Response:

This Office represents The Hearst Corporation and your e-mail of September *, 2013 concerning the subscription of [redacted] to Popular Mechanics magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the renewal order that was entered for this account has been cancelled, [redacted] may disregard any further invoices that he may receive and his name and address have been removed from our promotional mailing list. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: Several months ago I wrote to cancel my subscription. Since then, I continue to receive a magazine and am receiving statements saying I owe them money.Desired Settlement: Cancel subscription and no longer contact/charge me

Business

Response:

This Office represents The Hearst Corporation and your e-mail of April **, 2014 concerning the subscription of [redacted] to O, The Oprah Magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the automatic renewal order that was entered for this account has been cancelled, [redacted] may disregard any further invoices that he may receive and his name and address have been removed from our promotional mailing list. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

[redacted]/ Hearst Corporation/ [redacted]

Review: I requested that my name and address be removed from Country Living's mailing list(s) through a National Mail Preference Service. What I received the day after my request was received by Country Living was a web site address ([redacted]) that I needed to go to and a phone number that I could call (###-###-####). The website is dedicated to lauding all the 'good things' about the Country Living magazine and how to subscribe. There is NOTHING on that website that allows you to request that your name and address be removed from Country Living's mailing list(s). The phone number is for SUBSCRIPTION-related issues; it is not a phone number that you can call to have your name and address removed from Country Living's mailing list(s). Nor is there any other Country Living magazine websites on the internet that allow you to opt out of their mailings.Desired Settlement: Simply remove my name and address from Country Living magazine's mailing list(s) AS REQUESTED via a Nationally-known Mail Preference Service. And notify me when you have done so.

Business

Response:

This Office represents The Hearst Corporation and your e-mail of June **, 2014 concerning the subscription of [redacted] to Country Living magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that we are unable to locate a Country Living account under her name and address. We have located and old account for Woman’s Day that ended in [redacted], we have removed her name and address from our promotional mailing list. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: Two years ago I made the decision to subscribe to O magazine, and after the first year, I did not want to renew.

When I mailed in my payment, I advised in writing to please do not renew. I no longer wanted the magazine,

yet they ignored my request and continued to send the magazine the next year; I sent an email again and said

please do not send any magazines and they continued to do so. Finally, I was so frustrated that I paid the bill once

again, and sent another note and said do not renew(2014). They again ignored my request for the 2014 renewal, and they

are now billing me once again, and I do not want the magazine. I have no idea who to return them to. Please HELP!Desired Settlement: I would like them to stop the magazine and zero out out any balance that they have in my name, and do send a letter confirming that they have done so!

Business

Response:

This Office represents The Hearst Corporation and your e-mail of May **, 2014 concerning the subscription of [redacted] to O, The Oprah Magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the subscription order that was entered for this account has been cancelled, [redacted] may disregard any further invoices that she may receive and her name and address have been removed from our promotional mailing list. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: Hearst is the publisher for two magazines I've had problems with. In my opinion they are scams perpetrated by Hearst to get subscriptions.O Magazine:The magazine has an annual holiday game in December. You find an icon in the magazine for a particular day and go online to enter a daily give away. You think you're entering your email and address info for the daily give away. When you complete the fields and click submit you are told you've ordered the magazine (the one you already subscribe to). Then you start getting emails telling you to PAY for the subscription.Country Living:The April issue had a $5000 Kitchen Makeover offer for just going online and entering my email and home addresses. As soon as I clicked submit, I was told I had ordered the magazine, NOT been entered in the contest. These are scams and Hearst should be prosecuted for doing this.Desired Settlement: Hearst should be prosecuted for misleading and false advertising. I've tried contacting the magazines, BUT Hearst keeps coming up.

Business

Response:

This Office represents The Hearst Corporation and your e-mail of March **, 2014 concerning the subscriptions of [redacted] to Country Living magazine and O, The Oprah Magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the subscription order that was entered through a sweepstakes, has been cancelled. [redacted] may disregard any further invoices that she may receive and she is still entered in the sweepstakes. Her current paid subscription to Country Living will expire with the February 2015 issue and the O, The Oprah Magazine expires with the June 2014 issue. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: In August 2014 I ordered a subscription to HGTV Magazine - it was a pull out from the magazine. It was a special offer to buy a magazine for myself and get a gift subscription for free. I chose "Bill Later" on the postcard and mailed it in to start my subscription. When I got the bill I paid it. My check was cashed in September by the company. Since then I have been getting Failure to Pay notices every 2-3 weeks in the mail. I only received ONE magazine in August and my gift recipient only received a total of TWO. I wrote to the company on 2 different occasions with no response. I even sent a copy of my cashed check, I just last week received another "failure to Pay" letter so I contacted the company via email again. This time they wrote back and stated they had no subscription under my email address. I sent my full name and address and they wrote back " The cashed check was for a gift subscription" and that was it. I wrote to them this morning that it was not just a gift subscription it was also for me. Even if it was just the gift my gift recipient has only received 2 mgazines out of 5 months. Their customer service is absolute horrible. I have never had an issue with a magzine such as this.Desired Settlement: I would like to get the remainder of this year of magazines that I did pay for and next year free for both myself and my gift recipeient.

Business

Response:

This Office represents The Hearst Corporation and your e-mail of December **, 2014 concerning the subscription of [redacted] and gift subscription to [redacted] to HGTV magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that our records show that the issues are being delivered to the donor, [redacted], and her recipient, [redacted] at the addresses below. [redacted]’s subscription was previously extended 2 issues on December **, 2014 taking her expiration date to January/February 2016. We have also extended [redacted]’s gift subscription 3 issues to compensate for the issues she missed taking her subscription to November 2015. [redacted] If you need further assistance, please feel free to contact me directly. [redacted]

Review: The website keep directing college study articles on phytoceramides to their webpage of Dr. oz discussing the same subject. Its not just one page hi-jacked but hundreds. Please, please inform them of the unethical and hi-jacking practicing so this this advertising tactic.

Here is an example of ALL the phytoceramides college study article stie pages hi-jacked: [redacted]Desired Settlement: I want them to STOP hi-jacking college sites of phyotceramides and any other college study article. I want phone call of the promes to stop this unethical adversitnig tacticand a letter of apology.

Business

Response:

This Office represents The Hearst Corporation and your e-mail of December *, 2014 concerning websites that are using Good Housekeeping’s name and logo and Doctor Oz’s likeness, has been referred to me for reply. Please be advised that the sites you are referring to are not associated with the Hearst Corporation. These sites have been reported to the Hearst Legal department as illegitimately using our names. We are working on getting this unlicensed content removed from the internet. If you need further assistance, please feel free to contact me directly. [redacted]

I recently got a call from a man named Nathan at Hearst Magazines, regarding an order that I had placed, he was asking for credit card information and I expressed apprehension at giving my credit card information to someone who had called me, I would have been fine with calling back and continuing business with the company. However I was treated horrible and told and I quote "you can't afford our services anyways". I called back to speak with his employer and was told that I am the worst person who ever called the company. Again I only expressed apprehension at giving my credit card information to someone who called me, and would have called back and finished the business if he hadn't been rude.

Review: Apparent refusal to remove our mailing address from their mailing list even after several letters and phone calls.

[redacted] magazine continues to send renewal notices after repeated letters and phone calls. This is now harassment! Talked to [redacted] at ###-###-#### (not sure of last name or if first name is correct spelling) on July **, 2013. He assured me he would put me on a "do not disturb" list and I would get no other mail from them. I have! Also left phone message for [redacted] at ###-###-#### in New York about that same date. No response from her. The magazine is actually in my wife's name and she no longer reads magazines and does not want it. I have also talked to a lady at the so-called senator [redacted] office this morning asking for assistance in getting them to stop. His office was as expected, no help for me since I am not in his district and that is a private company. However, I explained to the lady the problem is originating in his district. He, like so many others seems useless. I actually asked her to ask him not to stand in the way of a government shutdown tonight. This government is too expensive and too non-productive in my opinion. But, we've seen this play acted out over and over. I expect a "breaking news" story tonight how we have been "saved" from certain doom by the clowns in clown town! Just my thoughts! Higher taxes and it goes on for a few more months. I have called the Mayor's office in [redacted]. The lady I spoke with said neither the mayor, [redacted] nor the mayor pro-tem, [redacted] was in the office but that [redacted] was coming in. I asked her to ask him to call [redacted] for me and to ask them to take our mailing address off their mailing list. Whether he does or not remains to be seen. I am out of his district too, so likely nothing will happen from him either. I am asking YOU, The Revdex.com to cotact [redacted] magazine and TELL them to stop sending letters or any other communication to me. I am sick of them! Our address is [redacted]. I plan to call [redacted] back today if he is still there. I will call the same number I spoke to him on before. I also plan to call [redacted] back in New York. May leave a voice mail for her too. I will let them know I hsve filed a complaint since they have not resolved this issue. I have even considered legal help but I think that would be extreme for such a small issue that I believe could be resolved with a few seconds and a few keystrokes. Thank you for your assistance in this matter.Desired Settlement: At this point, I am only asking for two things. First, I would like to KNOW in writing they have removed our address ([redacted] from their mailing list) and secondly that we get no more correspondence from them, either by mail or email with the exception of one letter stating this has been done. This has gone on far too long!!! Should we continue getting unwanted offers or correspondence from them, then I'm not sure what the next step is. We will have to decide that

Business

Response:

This Office represents The Hearst Corporation and your e-mail of October *, 2013 concerning the subscription of [redacted] to [redacted] magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the renewal order that was entered for this account was cancelled on July **, 2013 and her name and address were removed from all promotions. If [redacted] is still receiving correspondence from us, have her forward copies of the correspondence and we will investigate further. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.

[redacted]/ Hearst Corporation

Business

Response:

We are in receipt of [redacted] response. As previously stated, this account was cancelled on July **, 2013 and her name and address were removed from all promotions. If [redacted] is still receiving correspondence from us, we would need for her to forward copies of the correspondence and we will investigate further. My previous response to this complaint did have all my contact information (see attached copy).

If you need further assistance, please feel free to contact me directly.

[redacted]/ Hearst Corporation/ Office of General Counsel/ [redacted]/ Tel: ###-###-####/ Fax: ###-###-####/ [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Dear Sir/Madam:

I just spoke with a nice lady today, November **, 2013, concerning complaint number [redacted]. My complaint has not been resolved as of the current date. I would like a letter from [redacted] stating that my wife ([redacted]) nor myself ([redacted]) will be receiving future magazine "offers" from any of the magazines they sell. This problem has been ongoing for some time and I have written several letters to Iowa asking them to remove our name and address ([redacted]) from their mailing list. I was told in July it had been removed. We got another "offer" well after July, 2013 for which I wrote to [redacted]. I give credit to the post office for getting her reply to us since it had our last name spelled incorrectly and had an address in another state. I assume the post office got it to us by the zip code. That was correct. I would like a response by US mail (not email) with her signature and I would like that letter to state that we will not be receiving any further "offers." I hate to drag this on. I have more important things to do and I'm sure she does too. However, this has gone on much too long.

Thank you,

###-###-####

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: I do not know how they got my information, but yesterday I got an e-mail stating I owe them money for magazine issues I signed up for. It was sent to my e-mail saying I owe them 7.27$ for a magazine subscription. Yesterday I politely emailed them and told them I did not sign up for this in which they never got back to me, and now today it says I owe them over 8$. This is really confusing to me this company sounds really shady and is trying to steal my money from me when I never ever signed up for their services. I did go to the website I was able to get in with my email and zip code, in which I cancel the subscription that I never signed up for!!!!Desired Settlement: I never ever signed up to receive their magazine, I have no interest in Good Housekeeping. I just don't want to owe them for something that I never signed up for or do not want.

Business

Response:

This Office represents The Hearst Corporation and your e-mail of February *, 2014 concerning the subscription of [redacted] to Good Housekeeping magazine, which is published by Hearst Magazines, has been referred to me for reply. Please be advised that the subscription order that was entered through a sweepstakes, has been cancelled, [redacted] may disregard any further invoices that he may receive and his name and address have been removed from our promotional mailing list. We apologize for the inconvenience.

If you need further assistance, please feel free to contact me directly.