[redacted]
[redacted]Dear Valued Customer, Please email [redacted] with the Attached RMA form filled out and short video of the problem that you...
are facing with the Hoverboard and someone will be in contact with you on how to return the board back to us once it is approved. Best Regards, Customer ServiceHoverboard-360
At this time, I have been contacted directly by Hoverboard 360 regarding complaint ID [redacted], however my complaint has NOT been resolved...
because:
[Your Answer Here]
I have emailed Hoverboard 360 and sent [redacted] messages (see attached) requesting return authorization and a return address without success. The company asked for photographic proof that the Hoverboard was unused and I sent it them an email with the photos (twice) and still no return information. I have also sent them [redacted] messages (see attached) requesting return information and they acknowledged I sent the requested information and need the return information, but failed to supply the return information.
It has now been two months without success.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Ordered 4 hover boards on 11/**/2015. My credit card was billed that day. On 11/**, they sent an email that they needed a copy of front and back of my credit card, and a copy of my license. They said if I did not provide it, order would be canceled in 24 hours. I did not provide additional information, because it made me suspicious. As noted above, credit card was already charged 1595.00. I have never received hoverboards- They guarantee 2 day shipping, and it has been 6 weeks. Can get no response by email, no one answers phone, etc. Yesterday I filed dispute with credit card company.
Total misleading company. Promotes 2 day shipping but order ships in 10 to 20 days from Hong Kong. Customer service is very difficult to reach and if you don't agree with the lies they tell you they hang up in your face once you finally get them on the phone.
[redacted]
[redacted]
[redacted]
[redacted]Customer placed the order on Dev [redacted] and the product was delivered December **. The delay was due to customs hold and UPS...
delays. Best Regards, Customer ServiceHoverboard-360
[redacted]
[redacted]Dear Valued Customer, Please email [redacted] with the Attached RMA form filled out and short video of the problem that you...
are facing with the Hoverboard and someone will be in contact with you on how to return the board back to us once it is approved. Best Regards, Customer ServiceHoverboard-360
At this time, I have been contacted directly by Hoverboard 360 regarding complaint ID [redacted], however my complaint has NOT been resolved...
because:
[Your Answer Here]
I have emailed Hoverboard 360 and sent [redacted] messages (see attached) requesting return authorization and a return address without success. The company asked for photographic proof that the Hoverboard was unused and I sent it them an email with the photos (twice) and still no return information. I have also sent them [redacted] messages (see attached) requesting return information and they acknowledged I sent the requested information and need the return information, but failed to supply the return information.
It has now been two months without success.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Ordered 4 hover boards on 11/**/2015. My credit card was billed that day. On 11/**, they sent an email that they needed a copy of front and back of my credit card, and a copy of my license. They said if I did not provide it, order would be canceled in 24 hours. I did not provide additional information, because it made me suspicious. As noted above, credit card was already charged 1595.00. I have never received hoverboards- They guarantee 2 day shipping, and it has been 6 weeks. Can get no response by email, no one answers phone, etc. Yesterday I filed dispute with credit card company.
Total misleading company. Promotes 2 day shipping but order ships in 10 to 20 days from Hong Kong. Customer service is very difficult to reach and if you don't agree with the lies they tell you they hang up in your face once you finally get them on the phone.
[redacted]
[redacted]
[redacted]
[redacted]Customer placed the order on Dev [redacted] and the product was delivered December **. The delay was due to customs hold and UPS...
delays. Best Regards, Customer ServiceHoverboard-360