HydroJet Power Washing

I spoke by telephone with Lydia this morning.  After some back and forth discussion, we reached a settlement whereby Alert-1 will accept $250 in full satisfaction of "lost equipment, not...

returned equipment" fee and refund $241.50 to my credit card.I accepted that compromise in full satisfaction and anticipating that Alert-1 will follow through with their side, this complaint should be considered closed.Thank you.
[redacted]

RE Complaint Number [redacted]
My apologies for the continued dissatisfaction. As of 11/3/2015, we have spoken with [redacted] and indicated the  balance was currently in the works of being credited as he wished. [redacted] had again expressed that his concerns were satisfied at the close of the phone call. He is free to contact us if he has anymore concerns.Thank you,Lydia P[redacted]

[A default letter is provided here which indicates your acceptance of the business's...

response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I was traveling and unable to update my complaint and now it has been closed.  I would like to have the complaint updated, if possible, to state that Alert 1 provided a refund and satisfactorily resolved my complaint.  Thank you for your assistance in updating this information.Respectfully,[redacted]@**com

Dear Sir/Madam,
 
We have received the copy of the complaint filed with your
office regarding [redacted] reference number [redacted]. We will resolve this matter internally with [redacted] to reach an amicable solution.
 
Please consider this
written notice to be filed...

in compliance within the requested response time.
 
Should you have any questions, please contact me at
[redacted] ext. [redacted], or by email at [redacted]@responselink.com

--------- Forwarded message ----------From: [redacted]<[redacted].com>Date: Fri, Jan 15, 2016 at 3:58 PMSubject: #[redacted] complainTo: [email protected] [redacted] I'm sending this message to Revdex.com because Alert1 has settle the complain I had with them by giving me my credit back to my account. So therefore I will let the Revdex.com close the account for me with you an release Alert1 of the complain. I hope in the future that they will consider contact with customer before there price increase.  Thanks [redacted]

[redacted] and I have spoken. She was provided a refund and a resolution was reached. Thank you,Lydia P[redacted]

We received complaint re-filed by [redacted], and will reach out to her directly to see why the complaint was reopened after satisfactory resolved. Than You,Responselink LLC

To whom it may concern,We will reach out to [redacted] directly to resolve this issue. Thank You,Alert1

Sir/Madam,We received complaint [redacted], we are going to reach out to [redacted] to resolve complaint internally.Thank You,Natalie

Dear Sir/Madam, We have received the copy of the complaint filed with your office regarding [redacted]. We have resolved this matter with Mr. Becker in his best interest within our office regarding the refund requested. A refund in the amount of $35.95 will be issued. Please consider...

this written notice to be filed in compliance within the requested response time. Should you have any questions, please contact me at [redacted] ext. [redacted], or by email at [redacted]@responselink.com  Lydia Alert1 & ResponseLINK Medical Alert Systems[redacted]@responselink.com

Hi [redacted],My name is Maile R[redacted] and I work for Alert1. I apologize for the billing trouble Alert1 has caused you. I have contacted you via email, please reply to me at your earliest convenience to resolve this issue.If you have any questions, please contact me.Thanks,Maile

RE Complaint [redacted]Dear Sir/Madam,We received the complaint regarding the above reference number on 2/11/2016 and reached out to [redacted]. We were unable to contact [redacted], but were able to leave a message. Our efforts will continue to resolve his concerns in his best interest.We apologize for...

all inconveniences caused. If need be, I can be reached at ###-###-####Thank You,Lydia P[redacted]Member Resolutions

To whom it may concernWe received the complaint filed by [redacted].  We will reach out to [redacted] directly to resolve her compliant. Thank Yoy,Alert1

[redacted],
I have
received the copy of the complaint filed with your Revdex.com office regarding [redacted] account. We will be resolving this matter internally with [redacted]
best interest in mind.
Please
consider this written notice to be filed in compliance within the requested
response...

time.
Should you
have any questions, please contact me at ###-###-####
Andriana

January 13, 2016Dear Sir/Madam,We have received the copy of the complaint filed with your office regarding [redacted], Complaint #[redacted]. We will be resolving this matter internally with [redacted]'s best interest in mind.Please consider this written notice to be filed in compliance within the...

requested response time.Should you have any questions, please contact me at ###-###-####, or by email at [email protected],Lydia P

RE Complaint ID [redacted]Dear Sir/Madam,Several attempts have been made to [redacted] for resolution. Our efforts will continue until [redacted]'s satisfaction has been met.thank you,Lydia P[redacted]

Hi [redacted],My name is Maile R[redacted] and I work for Alert1. I apologize for the trouble that Alert1 has caused you.I want to resolve this issue for you.I have tried to contact you via email. Please respond at your earliest convenience to resolve this issue. Looking forward to hearing from...

you,Maile

Hello,We received complaint filed by [redacted].  We will be reaching out to [redacted] to resolve this complaint directly. Thank You,Alert1

Dear Sir/Madam,
We have
received the copy of the complaint filed with your office regarding reference number [redacted]. We have contacted [redacted] and will be resolving this matter internally.  Please consider this written notice to be
filed in compliance with the requested...

response time of 10 calendar days of 8/17/2015.
Should you
have any questions, please contact me at ###-###-####, or by email
at [redacted]@responselink.comThank you,Lydia P[redacted]